Grove Ear Clinic Avis 191

The lady was very knowledgeable and professional.
The service was brilliant!
The lady even wrote me a follow up email to show the Dr as I needed a further app.
My only complaint would be that the Fakenham surgery has an out of hours door and it only opens when someone lets you in. As this was my first appointment I waited outside in the rain until someone came. This was around 15 mins.

The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo hearing again. Nikki was very friendly and professional.

Very well organised by Kelly.
Would definitely recommend to my friends.

A very easy experience.
All was explained perfectly.

Absolutely great. Really good service, kind and brilliant advice. Thank you.

Very good service & very professional & thorough, would definitely recommend.

Professional service received after securing prompt appointment

Everything was easy to book and very quick appointment . I was talked through the whole process with care . I was able to hear in seconds I would not hesitate to go back if needed

Experience was fantastic. My son could don't believe he could hear again. Customer service was great from start to finish.

Greeted by Kelly on time, she explained everything and showed me what was happening as the procedure progressed. She was absolutely excellent from start to finish. The procedure was a complete success, far better than the old style procedures.
I wouldn’t hesitate recommending The Grove Ear Clinic, and In particular Kelly. Thank you.

Have just visited Nikki Osborne at the grove clinic in Norwich, she is a lovely lady very knowledgeable and reassuring, I would give her 10 stars, after feeling as if I had a fish bowl on my head and having hearing problems, I can now hear perfectly clearly thank you so much Debbie payne.

Punctual, thorough and honest proffessional advice. I couln't have asked for better care.

Great professional knowledge

Kind efficient and professional and did an excellent procedure.

Kelly was prompt in responding to the issue. I would recommend

Friendly and competent clinician who explained all about the procedure and l was made to feel at ease.
The experience was pain free and effective

Nikki fully explained the procedure and then performed it with perfection.

I highly recommend this service.

Fantastic, professional service. All explained clearly and all questions answered. Excellent service all round from booking to completion and explanation of after care as well. Would highly recommend.

Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Would certainly use again if I have similar problems.

I had confidence in the practitioner who conducted my procedure. She was excellent both at what she did and at answering my questions.