Good prices, quality products, well packaged. Both times I have used this company, everything has been great apart from the delivery (DHL),which has been considerably delayed by several days on both o... Voir plus
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Lisez les avis des autres
This company goes above and beyond what’s expected from a retailer, having ordered one item it was with me and delivered safely the very next day. This is unrivalled service. I would highly recommend... Voir plus
Easy to find what I needed, great customer service when I rang. Only 1 of my items hasn't arrived and I am certain Growroks will look into this for me. Fab comoany brilliant products. As a first time... Voir plus
Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.
Coordonnées de contact
Royaume-Uni
- 03330449365
- info@groworks.co.uk
- groworks.co.uk
4,6
Excellent
660 avis
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Great service grow media slightly expensive for delivery
Easy to order, had exactly what I wanted, plant magic soil and 100l perlite. Delivered quickly, only thing I'm not happy about is the £5 surcharge per bag of growing media. £3.50 or £4 per bag would have been fair . Paid £25 delivery for 5 bags of growing media. A bit too steep i think.
9 avril 2026
Avis spontané
Réponse de GroWorks
Hey Abdul
Thank you very much for your feedback, this is appreciated and helpful. We do understand your feelings relating to the current growing media surcharge we offer. Unfortunately courier costs have increased substantially over the past few years and we have had to implement this as this is what we are paying to send these type of items. Please rest assured we are always working as hard as we can to give the best prices.
Réponse de GroWorks
Hey Dean
Thanks for leaving us this review. I am sorry to hear you had a slow delivery. If you can kindly get in touch with us at info@groworks.co.uk and share your order details we can look into what happened and put things right for you.
Great quality
Always high quality clay pellets and great delivery. Thank you
9 avril 2026
Avis spontané
Excellent from order to delivery.thank…
Excellent from order to delivery.thank you I will buy again.
2 avril 2026
Fantastic value
Fantastic value, excellent quality for the price. I was pleasantly surprised.
Perfect for my need.
Super quick dispatch
6 avril 2026
Co2 6kg supplied
Co2 6kg supplied. Minor issue sorted immediately no drama. This is how customer service should be. My new supplier of Co2 for the future.
4 avril 2026
Avis spontané
All good
2 min chat, delivered next day, great price, the large 8 tube t5 lighting fixture, never seen this level of packaging from a grow shop, all good , would recomend all day long
4 avril 2026
Avis spontané
Had the item I wanted easy to order and…
Had the item I wanted easy to order and ready to collect as advised thank you great service
26 mars 2026
Avis spontané
Quick shipment and delivery at a great…
Quick shipment and delivery at a great price point.
Customer service is brilliant as there was a slight mixup with a part of my order but was resolved immediately and without fuss.
31 mars 2026
Avis spontané
The product range is excellent
The product range is excellent, and in my case, the click-and-collect experience went smoothly. There was an issue with the product, but GroWorks resolved it quickly and effortlessly, giving me full confidence to use them again. Great business with great people delivering a fantastic experience.
21 mars 2026
Avis spontané
Very quick and on time thanks
24 mars 2026
Avis spontané
Poor wrapping for delivery
Package and delivery cost £7.95. Item was delivered only in bubble wrap and it tooks many days to arrive. It was 2 light bulbs 120cm long so it should be send with extra care but it wasn’t. Both of the not working.
17 mars 2026
Avis spontané
Réponse de GroWorks
Hey Sonia
I am sorry to hear that your order has arrived damaged. I cannot seem to locate it from the details I can see here, nor have you reported this to us. Would you kindly get in touch with us at info@groworks.co.uk so we can get this resolved for you.
Kind regards
Very impressed with this company.
Very impressed with this company.
My item was really well packed.
It was posted promptly and I was kept informed.
I would recommend to friends.
18 mars 2026
Avis spontané
Perfect!
Really good. The air pump arrived quickly via a reliable courier (DHL) and it was at a competitive price. Can't fault the service.
12 mars 2026
Avis spontané
Groworks online shop is very well laid…
Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, and you can redeem on future purchases.
Many thanks
5 janvier 2026
Great all round service
Great all round service, good communication and rapid delivery - thank you
2 mars 2026
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