DO NOT STORE YOUR TRAILER HERE!!! I got my $5000 new enclosed trailer stolen!! The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused... Voir plus
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Lisez les avis des autres
The entire process of obtaining a storage unit was a pleasure! All questions and concerns answered promptly, professionally, and pleasantly. I had specific requests as to location of unit and was off... Voir plus
L'entreprise a répondu
I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation.... Voir plus
L'entreprise a répondu
The property manager, George was very helpful, kind and made the entire experience easy. My initial email inquiring if a unit was available was answered very quickly. Other places I emailed I still... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.
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4,1
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DO NOT STORE YOUR TRAILER HERE!!!
DO NOT STORE YOUR TRAILER HERE!!!
I got my $5000 new enclosed trailer stolen!!
The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused to reimburse me. They refused to let me see the video and tell me who owned the code that got them in the "Secure" facility!!! The police didn't even have the courtesy to let me know what was going on!!!
These people are protecting the criminals and treat me like its none of my business to know whats going on. Kind of like someone stole a shovel out of my garage.... No big deal!
If you have a trailer in this facility you better remove now or risk getting it stolen!!!
27 mai 2026
Avis spontané
Heather showed empathy and was so…
Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I would deal with her only if I had that choice. beautiful personality and highly professional.
10 février 2024
Réponse de Guardian Self Storage
Peter,
Thank you so much for the great rating & review. I am so pleased to see that your interaction with Heather was wonderful. We strive to make storage asy, really glad we were able to do that for you.
All the best,
Judy Motter
Customer service excellent!
Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit due to the placement of the number. However, the unit was nice and clean. Overall very pleased.
2 février 2024
Réponse de Guardian Self Storage
Thank you so much for the great rating & wonderful review. I am so happy to see that you are pleased with our service. If you need anything, don't hesitate to ask.
All the best,
Judy Motter
Great experience
Great experience. George has been very attentive and helpful.
Very happy and satisfied.
Diego G.
31 janvier 2024
Réponse de Guardian Self Storage
Diego,
Thank you so much for the great rating & for taking the time to post such a lovely review regarding George.
I sincerely appreciate your time & comments.
All the best
Judy Motter
Fantastic Experience
The process was simple and explained to me. I PIF for 13 months. The space is close to my home. So far, I haven't moved a single box into the space, but I am glad I have it.
29 novembre 2023
Avis spontané
Réponse de Guardian Self Storage
Elizabeth,
Thank you so much for the great rating & feedback regarding your experience with our services. I am so happy to see that you are happy, it truly makes my day!
all the best,
Judy Motter
Rich was great.
Rich made the entire experience easy. It was a pleasure doing business with him.
23 janvier 2024
Réponse de Guardian Self Storage
Thank you so much \for the great rating & for taking the time to post a review. Compliments such as yours really mean a lot, I will share with Rich & the team.
All the best,
Judy Motter
Highly recommend Guardian Storage…
We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We have never had any problems accessing or using the facility! We would highly recommend Guardian!
31 octobre 2023
Avis spontané
Réponse de Guardian Self Storage
Doug,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you have a great experience with Chris. I completely agree with you, he is a wonderful manager. I sincerely apprecaite you sharing your comments!
Wishing you all the best,
Judy Motter
Very nice clean place. Rich the manager is a great person who is as cheerful as he is helpful
Very nice clean place. Rich the manager is one of the nicest people I’ve met in a long time
11 janvier 2024
Réponse de Guardian Self Storage
Terry,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Rich is wonderful & we are a better company with him here.
All the best,
Judy Motter
Restarting with Guardian
We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to George we felt safe and secure in our choice to go with Guardian!
6 janvier 2024
Réponse de Guardian Self Storage
Thank you so much for your great rating & for taking the time to post a review. We understand first hand how stressful life can be at times, I am so happy that George was able to make yours less stressful!
All the best,
Judy Motter
Good customer service
31 décembre 2023
Avis spontané
Réponse de Guardian Self Storage
Thank you for the good rating & for taking the time to post a review. I sincerely apprecyae both.
All the best
Judy Motter
Infested with mice
I'd take these positive reviews with a grain of salt because the building of my climate-controlled unit has become infested with mine. Most, if not all, of my belongings are no longer salvageable. The only reason one leases a storage unit is for a safe space for one's things, and unfortunately, they won't be safe here. I would not recommend this storage facility to anyone.
29 décembre 2023
Avis spontané
Réponse de Guardian Self Storage
Clayton,
I am so sorry to see that you experiened an issue with your storage room. In reviewing your account I see that there have not had any prior issues. Please give us a call so we can rectify your situlation asap.
Thank you
Judy Motter
Christine was kind and very patient
Christine was kind and very patient. Your storage unit is very affordable & clean.
26 décembre 2023
Réponse de Guardian Self Storage
Glenda,
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both.
Wishing you all the best,
Judy Motter
Explained everything about the space…
Explained everything about the space very clearly.
23 décembre 2023
Réponse de Guardian Self Storage
Thank you so much for the great rating & for choosing to rent with us. Both are greatly appreciated.
All the best,
Judy Motter
Best attention provided
My husband and me love this place, the guy in the front desk was so gentle, kind, excellent customer service and my dog love him too ♥️ thank you so much Richard
21 décembre 2023
Réponse de Guardian Self Storage
Safira,
Thank you so much for the great rating & review. Your comments sincerely mean a lot to me personally & us as a team. I am so happy to see how pleased you are.
All the best,
Judy Motter
The friendliness of the staff -- the…
The friendliness of the staff -- the details I got in advance --- the clarity with which the issues were described --- and it was easy to store my stuff --
21 décembre 2023
Réponse de Guardian Self Storage
Michael,
Thank you so much for the great rating & review. We sincerely try to make storage easy. I am happy to see we were able to do that for you!
Wshing you all the best,
Judy Motter
The women from the front desk did a…
The women from the front desk did a good explanation about the instructions.
14 décembre 2023
Réponse de Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both!!
All the best,
Judy Motter
Great service.
Property Mgr. Rich Dewitt. went above an beyond to help me. I'm a return customer. The Wappengers Facility is awesome.very clean and well maintained.
12 décembre 2023
Réponse de Guardian Self Storage
Thank you very much for the great rating & for taking the time to post a review. I am so happy to see that you are a returning customer, thank you! Rich is a great manager. I will share your compliments with him.
Wishing you all the best,
Judy Motter
Friendly and helpful staff.
Thanks to Kristin's friendly way of being the expericence of opening a storage space was enjoyable and easy.
15 décembre 2023
Réponse de Guardian Self Storage
Joanna,
Thank you for the great rating & for taking the time to post a review. I completely agree with you, Kristen is awesome & we are blessed to have her with us.
All the best,
Judy Motter
Judy was very kind and professional
15 décembre 2023
Réponse de Guardian Self Storage
Henry,
Thank you very much for the great rating & kind words. Both are sincerely apprecaited.
All the best,
Judy Motter
I really like this establishment
I really like this establishment. They are great. Friendly service. Amazing. Local.I have used them several times. And what I really like about then is that I can access my belongings 24 hours a day.
18 décembre 2023
Avis spontané
Réponse de Guardian Self Storage
Shaun,
Thank you so much for the great rating & review. I am so happy to see that you are pleased with our service & property. I sincerely appreciate your choice to store with us.
All the best,
Judy Motter
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