Gurney's Seed and Nursery Avis 117

YOU FREAKING SHOULD "NOT" BE IN BUSINESS!!!!!!!!!!!!!!!!!!

I've used Gurney's off and on for quite a number of years (never with a positive outcome); thinking that maybe they've improved their products and service. And every time I feel like a fool and should slap myself in the head!
This last time it was a Canna that was SUPPOSED TO BE a Phaison and after growing for several months, it was clear that it was not! In fact it was totally different and mundane, cheaper variety.
They agreed to give me credit, not return $, so I ordered a little pH tester; you know, the kind you insert into the moistened soil and get a pH reading. The site description says: "Just place the prongs of your pH tester in soil sample, wait 60 seconds and read the pH measurement on the meter." Well, I got this little piece of garbage made where you might think it would be, and instructions that required you to dig the soil, totally clean the soil, put the soil in a container, add water, submerge meter probes completely into the soil, pack the soil around the probes then wait one minute. Really??
I called to return this meter, got "overseas" customer support person who could not understand why I was returning it (language barrier), but eventually agreed to taking the return at my cost for shipping. Hardly worth the effort and cost. The pH analyzer is going directly into the trash. NEVER AGAIN DO BUSINESS WITH GURNEYS!!!

They sent me a tiny damaged plant where they clearly pruned most of it to use it to propagate. It was also covered in moss growth and head dead branches all over it. I paid around $70 for two honeysuckles that came in 4 inch posts that had clearly every single branch amputated. Many of what remained were dead. This is just pathetic

Potatoes didn't even begin to grow. They turned black and shriveled. Cucumbers, well, they aren't. Some other seed was in the packet. First all seemed right when seeing full leaves, then flowering, and then...well what are the yellow balloon things? Also, is the fertilizer what it says it is? I'm not sure. So far the muhly grass is slowly growing. I'll see how long and how high in the coming weeks. This is like ordering a fine red wine to get grape juice in the mail. Deceptive practices.

I have never been so disappointed with a vendor as I am with Gurney. We ordered specific tomato plants that were sold out at all of our local nurseries. The ones we bought came in a bundle of 3. Freight was the same as the cost of the plants, but we loved these tomatoes from another company and felt they were worth it. We were assured they'd be shipped at planting time for our area. They came late, root balls were approx. 1" square, bone dry, dead leaves and stems. One plant was less than 3" with 2 partially green leaves,and the other 2 were just about 3" with dried brownish green leaves. We did everything required and watched them die, regardless of what we did. They were awful and I would never recommend this company. How they could have sent us what looked like dead weeds is beyond me. This was not an error. It was poor business practice pushing tiny, dry, dying plants.

My first time buying from here, and I love how smooth everything went. My blackberry bush is getting full and looking really good and even already has a bloom! Very healthy plant and good roots.

I ordered two blue-berry plants and three strawberry plants. I have been gardening for over 40 years so I have some experience with planting. I paid over $100 for these plants and none have grown. Terrible product. Do not buy from them!!

They stink. Not for people that are serious about their gardening they source out to India for phone calls who know nothing about the farming or planting in the USA if you try to do an online chat it’s with a computer and no one answers the customer service in the USA after being cut off twice by people in India, the third person kindly connected me to the US and I waited for over a half an hour on the phone to ask my Fairly simple question About planting times for one of their products. 🤨

I ordered strawberry plants. Not one grew. I followed the instructions to the T. Terrible customer service. I wanted to leave a review, so other customers might consider my experience before they ordered them. The website will not let you review the product. I feel this is a very bad business practice, and very deceiving.

The delivery came right on time. My roses came bare root and did so good. They had the best selection. Prices were affordable, HALF PURPLE TIGER FLORIBUNDA ROSE are so beautiful, and so are the HALF FRAGRANT CLOUD HYBRID TEA ROSE. Would definitely order from them again.

They deserve a zero star. You'll buy something from there and it'll be on backorder forever. Their programs can tell you it's not in stock but they lie to their customers so they can get your money.
To all my fellow veterans and first responders never buy from the scam business....NEVER!

I ordered seeds nearly 2 mos. ago and they keep moving the date back, it is too late to plant them this season by the time I receive them if I receive them. I tried to get a refund but they refused to refund my money stating they are processing my order, I call BS. First and last time I deal with them the overseas person answering for Gurnee's could give two bleeps that I was a dis-satisfied customer.

They sent me a dead plant and kept my money. They offer a gift certificate in case you want another dead plant that takes 3 weeks to ship. They are nothing short of a scam. Shop anywhere else a s you will get a better product. These guys are horrible.

Terrible company, very quick to take you money then just lie and delay shipment until growing season is half over... IF you ever get what you ordered. Total joke, they 'held' a $450 order because they didn't have $3.99 packet of Lavendar seeds...totally lacking in rudimentary intelligence. Never again, pass them by folks, they deserve to fail.

seeds are bad, the ones that sprout plants are not vigorous and they have pests.
this is the second year i have bought seeds and the last time.

ordered whopper strawberries in oct per flyer 35 for 39.95 couldn't do online with flyer offer so called rep told me what to put in for offer received order today 9 plants called the were willing to resend order of 10 still not right (+$10 credit next order) Not right but they tried I also got coupon code do ended up getting 35 more for $26.32 w/$10 credit--nopr 100% whole but they tried --also fruit trees costing 50 ea diameter of pencil stark just as bad trees are tiny compared to 5 years ago will take 5 yr to bear :(--wish better selection avail locally

Dire. I placed orders with three vendors the same day. All the others delivered - Gurney’s website said the item, a Carmine Jewel Cherry Bush was in stock … 10 days later I contacted them, ‘where is it? Why hasn’t it shipped?’

Promised to rush the order, ship that day…

Not shipped…

Contacted again - will ship in 24-48 hours… next day, ship date has been put back 4 more days 16 days - a huge window.

Untrustworthy, incompetent - there are much better companies to do business with, Ty Ty nurseries, Stark Brothers…

Gurney’s are terrible

I worked on an order and finally got a cart together (after much research). I placed the order and got an error message, so I called customer support. The customer support person was rude and told me I didn't have an order, and told me to try again. I did, with same result. That led me to outside reviews. I don't have trust in them now.

Thank you for writing these reviews. You saved me just cancelled my order

5 stars great quality products