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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish - the sales, support team and fitting team were all excellent. If we had any queries they were answered quickly. Justin arrived early, all deliveries went smoothly as planned an... Voir plus

Noté 5 sur 5 étoiles

Finished roof looks great, guys on-site were good and got on with the job at hand, a couple of communication issues on a couple of days but nothing too serious, very happy overall.

Noté 5 sur 5 étoiles

Polite, responsive staff. Easy to talk to when needed. I felt my needs were being listened to. Fitters were polite, careful, worked solidly and cleaned up after a good installation of a new front... Voir plus

Noté 4 sur 5 étoiles

Very organised up-front - a no bull honest discussion of our requirements and the costs. Reasonably priced given the results. Always arrived on time, completed in the timeframe and the end result... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et installation de conservatoire
  2. Entreprise de construction
  3. Installateur de double vitrage
  4. Magasin de rénovation
  5. Entrepreneur en toiture
  6. Service d'installation des fenêtres

Écrit par l'entreprise

Habify is a local, independent company based in Norwich, supplying and installing premium windows, doors, and home improvements. We work with homeowners across Norfolk, Suffolk, and Cambridgeshire to deliver expertly fitted, energy-efficient solutions that elevate comfort, style, and performance. We believe improving your home should be exciting, not stressful. That’s why we’ve built Habify around values that put you first, from your first enquiry to the final finish.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Warm Roof Installation

Finished roof looks great, guys on-site were good and got on with the job at hand, a couple of communication issues on a couple of days but nothing too serious, very happy overall.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

No hesitation to recommend - extremely pleased with the result

From start to finish - the sales, support team and fitting team were all excellent. If we had any queries they were answered quickly. Justin arrived early, all deliveries went smoothly as planned and he worked all day non-stop so we had confidence in the fitting from day one. As a big supporter for craft workmanship in local businesses we would have no hesitation in recommending them again.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Efficient and respectful

Polite, responsive staff.
Easy to talk to when needed.
I felt my needs were being listened to.
Fitters were polite, careful, worked solidly and cleaned up after a good installation of a new front door.
No loud music playing, which I appreciated.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Why we chose Habify - read on



When considering having our conservatory roof replaced, I approached and received quotations from three other companies before contacting Hugo at Habify. In speaking to him it soon became evident that I was dealing with someone whose prime interest was to provide a new conservatory roof that was going to truly meet my expectations, rather than for the other companies I’d approached, be just another job.

On emailing photos and dimensions to him, Hugo was able to give a realistic estimate of the cost, which in comparison to the other companies, offered a far better cost v benefits v quality equation.
Hugo’s visit to our property was informative, unhurried and professional. He didn’t try at any time to oversell the product, ensuring as discussions went on it was something that was going to be to our benefit.
Having paid the deposit, arrangements were made for the survey, which was carried out on the day and time agreed. The surveyor was very friendly and approachable, I was able to input my own thoughts into the project, particularly for areas such as the original box guttering etc. I was pleased to receive his recommendations as these were going to offer a significant improvement to the internal look of the conservatory.
I received a detailed day by day schedule of what would happen, and when, which was extremely useful as both my wife and myself were having to attend health related appointments.
On the start day, Justin the fitter arrived exactly at the agreed time which demonstrated his commitment to our project.
If everybody worked as Justin did during the three days he was with us, this country wouldn’t be in the mess it is today. He worked tirelessly, not cutting any corners but applying skill and quality to each and every aspect of the roofs replacement. On the last afternoon he went the whole mile, completing his work by hoovering the patio area adjacent to the conservatory.
Both the electrician and plasterers involved were very professional in their work ethic, ensuring their part of the project was completed on time to a highly professional standard.
In considering replacing our conservatory roof, my wife and I went to see a friend’s conservatory roof replacement which had been carried out by Habify . I’m known to be a bit finicky about workmanship etc but seeing our friends conservatory convinced me that Habify was the company with whom we needed to place our business.
We are more than happy to recommend Habify to anyone and it’s pleasing to confirm that neighbours of ours, after seeing our roof conversion, are having Habify convert theirs.
Hugo hasn’t been a fit and forget type person, he has contacted us several times to ensure we are happy with Habify’s work, and that we are enjoying what is now a warmer and more comfortable extension to our living space.

24 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Hugo was second to none

Hugo was fantastic from the initial enquiry I made. The service was quick smooth and 5 star all round. Won’t hesitate to use Habify again and already recommending them to friends,family and colleagues and will continue to do so. Thank you for a great service.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service from the initial…

Great customer service from the initial enquiry we made about warm roofs to the finished work and the final on-site visi. The schedule of works was followed. All trades involved; the fitters, the electrician and plasterer were really pleasant and very professional. A special mention to Dan and Brad the installers worked extremely hard with a high level of attention to detail.

I would not hesitate to recommend this company and we are extremely pleased with the finished product

22 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

We are really happy with both sets of internal aluminium doors

We opted for Habify as a local independent company who were competitive on price. Hugo was very professional and good to deal with. We had 2 different sets of internal aluminium doors, one sliding and one set of french doors. One or two issues did arise but Hugo was totally on the ball to get these rectified and this validated our choice in using Habify. The products supplied are excellent, they’re a great addition to our house and we couldn’t be happier. We would be happy to recommend Habify to friends and family

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Seamless Installation and Outstanding Service from Hugo and Team

Hugo and his team recently installed an internal door for us, and the quality of their work was outstanding. The installation was smooth, efficient, and carried out with real precision. They were professional, tidy, and respectful of the space—clearly experts who care about getting things right. The end result is excellent, and we wouldn’t hesitate to use them again or recommend them to others.

25 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

At last... A useable room!

I'm delighted with my new roof. I now have a room that's a sensible temperature that I can use all year round. Habify did a great job - completed in five days. Dan (who installed it) was reliable, conscientious, careful, thorough, and respectful of my property. Customer contact with Habify was great too, with any queries being dealt with immediately. The stage-payment system was also helpful. I would definitely recommend them to anyone thinking of swapping their old polyurethane roof for a proper insulated one.

24 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Conservatory warm roof install

Habify installed a new warmer roof on our Victorian conservatory and replaced the porch roof with better insulation and the same matching tapco grey slate tiles. Communication with Hugo/Gary and workmanship from the team throughout was superb, with works being completed from start to finish in just 6 days. The conservatory roof has made a huge difference in terms of warmth/homely feel and I would 100% recommend Habify to anybody looking for a warmer roof conversion.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Conservatory

The contractors were friendly and helpful on time and did a fantastic job. I would highly recommend to anybody who is thinking of Habify for any job

22 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Conservatory roof replacement project.

The time had come to replace our polycarbonate conservatory roof with a fully insulated Warm Roof, a friend who had undertaken a similar job recommended Habify for the quality of their workmanship so we invited them to quote.

Their surveyor undertook a thorough site survey and made a number of recommendations (some of which reduced the financial outlay !). The quote was at the level we anticipated so we signed the paperwork.

A technical survey was undertaken in early January 2025 with installation set for the end of the month.

The installation team completed their work to a very high standard and were clearly proud of the quality and standards they set; we could not have been more impressed by their attitude, workmanship and friendly approach.

The plasterers were also of the highest standard, they were meticulous in their set up to ensure the minimum of mess and gave us advice on drying times, painting process etc.

The electrician also worked in with the team and after the rest had finished he completed the installation of lighting and the wiring into the main electrics; previously there were no main lights in the conservatory. He also ensured that the lights were set at the right lighting style for our requirements as they had four different settings.

We were extremely impressed by the whole process, the whole team both in the office and those on site delivered our project efficiently, on time and to the highest of standards.

27 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

Poor communication/organisation. Great product.

I had my old conservatory fully replaced, including bi-fold doors, new double glazing and roof with roof lantern.
I am very happy with the final product, but as another recent reviewer has commented, it was really very difficult working with this company, I’m afraid to say. Communication was incredibly poor from start to finish and it was a long, challenging and difficult process.
I really don’t want to throw any small company under the bus, so I won’t provide details, but, in short, I would not use them again and could not recommend them, as they currently are.
I need to say that Brad and Sam were great, and worked really hard when on site. Lovely, polite guys too. Hopefully, with some adjustments at an organizational level, the company can thrive, as the end product is great. In summary, the end product is what I wanted but it was not worth the significant additional emotional cost involved due to dire communication and organisation. I’m still waiting for paperwork and have emailed and texted several times.

9 décembre 2024
Avis spontané
Logo de Habify

Réponse : Habify

Thank you for taking the time to leave us your feedback Paul. We're genuinely sorry to hear that our communication and organisation fell short of your expectations, as this is not the level of service we strive to deliver.

We’re glad to hear you’re happy with the final product, and we appreciate your kind words about Brad and Sam. They’ll be pleased to know their hard work and professionalism were recognised.

We understand the process was challenging at times. As you were aware, there were unforeseen issues at the start of your project, and we aimed to be transparent by giving you the option to proceed. Additionally, we took on extra work and provided advice beyond our original contract, which in the end saved you money. However, we acknowledge that these circumstances still caused delays and frustration, and for that, we sincerely apologise.

Over the Christmas break, we’ve reviewed and refined our processes to address the issues you experienced to ensure we provide a smoother experience moving forward.

Regarding the outstanding paperwork, we’re sorry for the delay, this has now been resolved.

We appreciate your honest feedback and hope you’ll see us as a company striving to improve, as your feedback is invaluable in helping us grow.

Hugo
Director

Noté 3 sur 5 étoiles

Conservatory Roof and Gutter

We engaged Habify to replace the polycarbonate roof of our 4x4m conservatory with a new warm tiled roof, and subsequently to replace the existing gutters and fascias on the home and garage to match those newly fitted to the conservatory.
The work entailed on-site visits by four constructors working in pairs, two plasterers, a painter and an electrician. The conservatory work took 5 days, with 2 days painting a week later, and the gutters took 2 days.
Despite very cold weather, the standard of the work was generally good to excellent, and we are very pleased with the outcomes. The ceiling plastering in particular was of a very high standard. The workmen were industrious, pleasant and competent. All waste materials were removed from site promptly, although we subsequently found some discarded nails, screws, etc., which we needed to clear up.
Our main issue concerned communication. The commencement of the conservatory work was delayed by over 2 weeks, but we had to communicate proactively, rather than being informed in good time before the expected start date, and we found the staff manning the customer helpline to be uninformed and unhelpful. This was stressful and prolonged the upheaval within our home. In contrast, demands for the deposits, stage payments and on completion were always extremely prompt. We received a small discount in recompense.
The work on the gutters and fascias was undertaken 2 weeks or so before the estimated start date, following an issue with a job elsewhere. This rescheduling was at 24 hours notice.
Overall, the standard of workmanship was high and we thank them for all they did for us, but we could not recommend the company owner, Hugo, personally, because of the impact of his lack of communication and customer care.

17 janvier 2025
Avis spontané
Logo de Habify

Réponse : Habify

Hi Graham,

Thank you for your detailed feedback regarding your conservatory and gutter replacement project. We’re pleased to hear that you’re happy with the high standard of workmanship and that our team worked diligently to deliver a quality result despite challenging weather conditions. We note the feedback regarding the waste detail and have implemented a process to ensure this does not happen again in the future.

We’re sorry that our communication fell short of expectations during your project. Delays and last-minute rescheduling can be frustrating, and we regret that you had to take the initiative to chase updates. The idea of giving you the choice to bring the external fascia & guttering install forward was to over deliver on our start date which I thought would show willing as we were a couple of weeks late starting the roofing works. I apologise as it was clearly not received that way.

As I have stated in another recent response, over the 2024 Christmas break we reviewed our processes to address the issues we experienced with a few installations int he 2024 year and have a plan going forward to ensure we learn from this.

Thank you for sharing both the positives and challenges you experienced, it helps us grow as a company. We appreciate the opportunity to work on your home and are glad that the end result met your expectations.

Noté 5 sur 5 étoiles

The surveyors, manager and builders

The surveyors, manager and builders were friendly, not too pushy and when there was a problem, they sorted it out and apologised profusely. The final result is excellent.

14 janvier 2025
Avis spontané
Logo de Habify

Réponse : Habify

Thanks for the review Joanna. We're glad you are happy with the experience and product.

Noté 5 sur 5 étoiles

Great local company.

Friendly company who delivered on their promises, very pleased with new Heritage Patio doors, look superb. The door installers were polite and efficient. The new doors have transformed the outlook on to our garden.

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Independent is best!

Really impressed with overall experience. I wanted to go for a smaller independent company, over a large nationwide chain. From the point of quoting through to fitting, everyone was friendly, helpful, informative and not too pushy. I really felt like they genuinely wanted my business and they really adapted to what I asked for. Thank you.

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We recently had a skylight fitted by…habify

We recently had a skylight fitted by habify. From the first meeting with Glen to the finish product the company have been very professional, they explained every aspect of the job, everything was completed within the time frame quoted.
I would highly recommend habify to family and friends and wouldn’t hesitate using them again myself.
I would just like to give a special mention to Glen, Sam,Dan and Brad nothing was too much trouble they made sure everything was spotlessly cleaned before they left.
Kevin Quirk

5 novembre 2024
Avis spontané
Logo de Habify

Réponse : Habify

Thanks for your comments Kevin, it was great to work with you on this project and we're glad you're happy with the result!

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