Norfolk broad exteriors are a nice change from your normal window and exterior company. No pushy sales people and a really professional job from start to finish. Had my house done in 2 instalments ove... Voir plus
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My flat asphalt roof needed replacing and I called upon NBE to carry out the works. This was carried out by a single operative who did a marvellous job ( and enjoyed a few good mugs of tea for his e... Voir plus
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Excellent service start to finish. Our 3rd instillation with this company! Roofline Soffits and guttering .✅️ Conservitry replacement.✅️ Upstairs windows. ✅️ Lower house to do next. Quality, e... Voir plus
L'entreprise a répondu
We had our Facias, Soffits, Guttering replaced along with full roof replacement of the porch and removing existing roof. Gav and Luke came yesterday, Gav done the FSG and Luke to do the porch roof rep... Voir plus
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À propos de l'entreprise
- Équipement et installation de conservatoire
- Fournisseur de portes
- Installateur de double vitrage
- Fournisseur de portes de garage
- Fournisseur de fenêtres PVC
- Entrepreneur en toiture
À propos de Norfolk Broads Exteriors
Écrit par l'entreprise
Based on the Norfolk Broads with over 50 years combined experience in the Home Improvements industry, we feel our knowledge and expertise shines through on every job we complete.
We offer a range of products, including, windows (double / triple glazing), composite doors, uPVC doors, bifold doors, patio doors, French doors, conservatories, flat roofs (cold roof ❄/ warm roof🔥), Roofline products (facia, guttering, soffits) and much more more!
Whether it's replacing your windows, installing a new door or designing and building you your dream conservatory, garden room or extension. We look after you during the entire client journey, from initial sales to after-install care.
We also only take final payment once you’ve completed a customer satisfaction survey to say you are happy with the work carried out by us on your property.
We strive to receive positive reviews on all of our work and will always go the extra mile to make customers happy!
Visit our website Contact us
Coordonnées de contact
Unit 1, Hellesdon Industrial Park Estate,, NR6 5DR, Norwich, Royaume-Uni
- 01603 367848
- sales@nbe.ltd
- norfolkbroadsexteriors.co.uk
4,6
Excellent
109 avis
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Sexist and pushy
Bad experience with this company who were absolutely obsessed with 'hubby' being present to go through a quote. Thought we were passed stone aged sexist views like this! Their loss as the house is in need of new fascias which I would have gladly purchased had they not insisted on my husband being present for the quote.
17 mars 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Hi Lisa,
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that you felt this way following your interaction with us.
We would like to be very clear that our policy of asking for all homeowners to be present at the time of a quotation has absolutely nothing to do with gender, and we strongly refute the suggestion that our approach is sexist. This is a standard practice across our business to ensure that everyone involved in the decision has the same information, can ask questions directly, and fully understands the proposed work and costs. It also helps avoid any confusion or miscommunication later on.
As a small local company, each appointment carries a cost to us, so we simply aim to give every quotation the best possible chance of being clear, fair, and well-understood by all parties. It is never intended to come across as pushy, and we’re sorry if it felt that way in your case.
We would genuinely welcome the opportunity to put this right. If you would still consider a quotation, I (the Director) would be more than happy to attend personally at a time that suits you and go through everything in a way you feel comfortable with.
To clarify, had our initial conversation been with your husband, we would have asked that you were involved as well. We strive to ensure that all relevant parties are included in discussions, regardless of who we speak to first. I hope this reassures you that we are not a sexist company. As a small, family‑run business, we take great pride in the service we provide and the consistently positive feedback we receive. For this reason, we would truly appreciate it if you would consider revisiting your review, as we feel the one‑star rating does not fairly reflect your experience with us.
Please feel free to contact us directly and ask for Perry (our Business Manager), who will happily take care of you.
Kind regards,
Norfolk Broads Exteriors Ltd
My flat asphalt roof needed replacing…
My flat asphalt roof needed replacing and I called upon NBE to carry out the works. This was carried out by a single operative who did a marvellous job ( and enjoyed a few good mugs of tea for his efforts)!
Would highly recommended this company for their standard of work, knowledge and customer service!
23 mars 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank-you for your lovely review. We're really pleased to hear you're happy with your new flat roof and the work carried out. Our installer will be delighted to know his efforts were appreciated. We truly value your recommendation and are glad our workmanship, knowledge, and customer service stood out.
Thank-you again for choosing NBE!
Norfolk broad exteriors are a nice…
Norfolk broad exteriors are a nice change from your normal window and exterior company. No pushy sales people and a really professional job from start to finish. Had my house done in 2 instalments over couple years and same amount of detail taken both times. Fitters were friendly and very hard working. Had an issue with 1 window but the girls in the office got a new one ordered with no qualms. Would 100% recommend them to anyone a bit sceptical about window firms.. Louis
6 mars 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Hi Louis, thank you for taking the time to share such a thoughtful review. It is great to hear you have had consistently positive experiences with us over the years. We take pride in our no-pressure approach and the care our team puts into every installation, so it is great to know that came through on both visits.
We are pleased the fitters made a strong impression and the team in the office were able to get your issue sorted quickly and without any hassle.
Your recommendation genuinely means the world to us. Thanks again for trusting Norfolk Broads Exteriors with your home.
- The Norfolk Broads Exteriors Team
Norfolk Broads Exteriors Ltd
Norfolk Broads Exteriors Ltd. recently installed two new windows and some cladding at my grandparents’ property, and I honestly couldn’t be more impressed with their service. From start to finish, the team was professional, kind, and incredibly respectful. They took the time to make sure my grandparents felt comfortable throughout the process, which meant so much to our family.
The quality of the workmanship is outstanding — the new windows look fantastic, and the cladding has completely refreshed the exterior of the house. Everything was completed with great attention to detail, and they left the place spotless afterwards.
It’s rare to find a company that combines excellent craftsmanship with such genuine care for their customers, but Norfolk Broads Exteriors Ltd. truly delivered. Five-star service all the way — I would highly recommend them to anyone looking for reliable, high-quality exterior work
19 février 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for taking the time to share this wonderful review. It truly means a lot to us. We’re delighted to hear that your grandparents felt comfortable and well looked after throughout the installation. Providing a respectful, reassuring service is something we care deeply about.
We’re equally pleased that you’re happy with the quality of the new windows and cladding. Our team takes great pride in their workmanship, so knowing the results have made such a positive difference to the property is incredibly rewarding.
Your recommendation is greatly appreciated, and we’re grateful for the trust your family placed in us. If you ever need anything in the future, we’ll be here to help.
Excellent Service!
We had our Facias, Soffits, Guttering replaced along with full roof replacement of the porch and removing existing roof. Gav and Luke came yesterday, Gav done the FSG and Luke to do the porch roof replacement. I would totally recommend NBE and especially the 2 workman. Their work ethics was fantastic, and they couldn’t do enough for us. A massive thank you to Gav and Luke and to NBE. We couldn’t be happier.
9 février 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for taking the time to share your feedback. We’re delighted to hear how pleased you are with your new fascias, soffits, guttering, and porch roof replacement. Gav and Luke will be thrilled to know their hard work and dedication made such a positive impression.
We take great pride in our team’s workmanship and customer care, so it’s wonderful to hear that they went above and beyond for you. Your recommendation means a lot to all of us at NBE.
Thank you again for choosing us and we’re really glad you’re happy with the results.
Amazing service throughout!
Amazing service throughout!! Thanks to Duncan, Daniel and all of the team. Can’t wait for our next job when you return for the conservatory. Five stars!!!
4 février 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Hello Mrs Moulding, thank you so much for the fantastic review. We’re thrilled to hear you had an amazing experience from start to finish. Duncan, Daniel, and the whole team will be delighted to know their work made such a positive impact.
We really appreciate your trust in us and can’t wait to be back to help with your conservatory!
Absolutely thrilled with the results!
From Robs initial visit, he is the only non pushy salesmen we've experienced. On completion of the work we are absolutely thrilled with the results and the standard of workmanship and the products that they supplied and installed. All members of staff have been professional in their work and in their attitude to the project. We would not hesitate to recommend them to anyone who requires new windows or doors and have already placed our second order.
6 janvier 2026
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for your wonderful review. We’re delighted to hear that Rob’s initial visit made such a positive impression and that his no‑pressure approach stood out to you.
We’re thrilled that you’re so pleased with the finished results, the standard of workmanship, and the quality of the products supplied and installed. It’s also great to hear that every member of our team has been professional and supportive throughout your project.
Your recommendation truly means a lot to us, and we’re honoured that you’ve already placed a second order. Thank you for choosing Norfolk Broads Exteriors.
Many thanks to Dean and Julian .…
Many thanks to Dean and Julian for doing a fantastic job on our windows. No mess , on time and did a great job . We have had Norfolk Broads exteriors do a number of jobs around the bungalow and have always done a first class job .
11 décembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for your lovely review. We’re delighted to hear that Dean and Julian did a fantastic job on your windows and that everything was completed on time and with great care.
It means a lot to know you’ve trusted Norfolk Broads Exteriors with several projects around your bungalow and have consistently found our work to be first‑class.
We truly appreciate your continued support and your kind words.
Great job
Great job, installed new roofline and a back door, could not fault them. All the dealings with company were great and we were kept in the picture from start to finish. everything happened on time and communication was great. We loved the installers!! They were so proud of their work.
4 décembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you Mr Willett, for your wonderful review. We’re delighted to hear that you’re pleased with your new roofline and back door, and that the whole process felt smooth and well‑communicated from start to finish.
It’s fantastic to know you loved our installers. They take great pride in their work, and your feedback will mean a lot to them.
We truly appreciate you choosing Norfolk Broads Exteriors and taking the time to share your experience.
Excellent from the outset Very…
Excellent from the outset Very professional from initial meeting
Superb customer service Friendly and professional service Rob-for initial meeting followed by excellent workers fast,friendly and efficient Very pleased with entire service including price which is very competitive and efficient I would recommend to anyone considering having windows or doors installed
I have just committed to other work
All the staff are very friendly and professional
3 novembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you, Mrs. Harley, for your kind review. We are delighted to have earned your trust in our company and truly appreciate your confidence in us. We look forward to beginning the upcoming works and helping you with the next upgrade to your beautiful home 🙂
My Driveway looks Fantastic
I had my drive way paved by, Favin and Oliver they did a first class job so polite and such hard workers, I would recommend them and Norfolk Broads Exteriors and give them 100% I am so pleased with the work they did.
13 novembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Good afternoon,
Thankyou for sharing such a wonderful review! We are glad to hear your driveway looks fantastic. We will be sure to pass on your kind words to Farin and Oliver 🙌, they will be pleased to know their hard work has made such a difference. We truly appreciate your recommendation of Norfolk Broads Exterior 🌟, and would be delighted to assist you again on future projects.
Paint error on door
A paint finish issue has marred our opinion of NBE. Customer service is not as expected.
27 septembre 2025
Avis spontané
A job well done!
From initial consultation to finished job, everything was first rate. Special thanks are due to Matt and Aaron for excellent workmanship and an altogether neat and tidy job, a couple of good chaps.
29 octobre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much, Mr. Want, for your wonderful review and 5‑star rating! We really appreciate the trust you’ve placed in our company and our fitters. It’s fantastic to hear that you’re happy with your installation, and we’d be delighted to help you again whenever you need us 🙂
An honest no nonsense quote with…
An honest no nonsense quote with realistic pricing and no oversell. The installation team worked hard throughout and kept us informed of their progress. Tidied up on completion. The new porch looks great.
10 octobre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Good afternoon Mr Ash,
Thank you so much for your 5-star review and kind words. I'm absolutely thrilled to hear that you're happy with your new porch—it means a lot to us!
We really appreciate your support and hope to have the opportunity to work with you again in the future.
This is an update to a previous review
This is an update to a previous review, regarding ongoing issues with the glass installation. Perry, a business manager with the company contacted me regarding these issues and organised replacement of the faulty edging and the repositioning of the glass which was causing the leak. I am pleased to confirm that following these repairs there have been no further leaks. Perry also came to Lowestoft to check I was pleased with the installation and apologised in person for the failings of the company regarding the lack of communication.
29 septembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Good afternoon Mrs Winpenny,
I'm absolutely delighted to hear that you feel your concerns have been heard and addressed. Once again, please accept our sincere apologies for any inconvenience the leak may have caused.
We’ve shared your feedback with the relevant teams, and we’ll be using it to help improve our service moving forward.
Thank you again for your understanding and for taking the time to share your thoughts with us.
Instillation of windows and door
I have recently had new windows door fitted , the service from the moment I made enquiries until they were fitted was outstanding. I have nothing but praise for the installers Mark and Aaron, they were very helpful,professional and have done an excellent job .
3 octobre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for taking the time to write a 5-star review for us — we truly appreciate it! 🌟 We’re so pleased to hear you’re happy with your new windows and doors. I’ll be sure to pass your lovely words on to Mark and Aaron for their hard work — they’ll be thrilled!
Thanks again for your support! 😊
Excellent service start to finish.
Excellent service start to finish.
Our 3rd instillation with this company!
Roofline Soffits and guttering .✅️
Conservitry replacement.✅️
Upstairs windows. ✅️
Lower house to do next.
Quality, efficiency and today Mark and Arron fitted all upstairs windows, what a credit they are to the NBE , they worked tirelessly. Cleanly ,left not a scrap of debris anywhere , they even hoovered!Nothing has been too much trouble .
Will be using them again to finish the house and no hesitation recommending them.
Top job and a VERY happy customer
1 octobre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Good afternoon Kim,
Thank you so much for your continued support and for leaving us a 5-star review — it truly means a lot! 🌟 We're so delighted to hear you were happy with the work Mark and Aaron carried out. They’re a real asset to our team, and nothing is ever too much trouble for them.
We’re really looking forward to helping with the downstairs next! 😊
Perfect installation
The lads came on time, clean and tidy workmanship. No mess what so ever.
I asked for a different size trim on the inside once windows were in and with no fuss they done exactly what i wanted..
great job all round. 100% recommend.
1 octobre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much, Paul, for recommending our company! 🙌 Our lads will always go above and beyond for you, so please don’t hesitate to reach out if you ever need anything. We truly appreciate your support — thank you again! 😊
We recently requested a visit from…
We recently requested a visit from Norfolk Broad exteriors for a quote for a new front door. Following a visit from Shif we decided to have a new front door and bifold back door. It was a lengthy discussion but well worth it. We had a visit from a very efficient surveyor not long afterwards and then fitting soon after that. The workmen were amazing and co ordinated removal of two walls, plastering and fitting in less than one day. You can see how they all take pride in their work and the service they provide and I cannot fault it. This was so refreshing having had many problems with previous work on the house that caused endless delays. I would like to thank them all for providing such a great service and renewing my faith in tradesmen.
7 juillet 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Good afternoon Mrs. Miles,
We’re absolutely delighted to hear that we’ve restored your faith! 😊 As a company, we work hard to ensure everything runs as smoothly as possible for our wonderful customers, and it means the world to know that effort is appreciated.
Thank you so much for trusting in us — we truly look forward to supporting you again in the future! 🙌
Great local company
I was very pleased to have my windows upgraded by Norfolk broads exteriors! Duncan was pleasant and gave me a great price and the installers were polite, friendly and the windows themselves were well fitted and of good quality. Thanks
1 septembre 2025
Avis spontané
Réponse : Norfolk Broads Exteriors
Thank you so much for your kind words! We're thrilled to hear you're happy with your home upgrade. I’ll be sure to pass your message on to the fitters—they’ll really appreciate knowing their hard work made a difference. We hope you enjoy your beautiful new windows for years to come!
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