Hampton and Astley Avis 2 935

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m genuinely so happy with my order from Hampton & Astley. The quality feels absolutely amazing and you can really tell it’s luxury bedding. The Egyptian cotton is super soft, comfortable, and fe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The bedding is unbelievably soft and comfortable. It honestly feels like sleeping like a baby every night. The fabric is smooth, cozy, and keeps the perfect temperature while sleeping. I wake up feeli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've got a set of towels and face cloths, they are so soft even after washing. They all feel like a luxury hotel towels. They will be my go to again when i need more or to replace some of our old tow... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I wasn't going to bother leaving a negative review because there's an element of personal preference involved. However, I have received eight nag emails to leave a review, This itself took my score do... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de literie
  2. Magasin d'articles de salle de bains
  3. Magasin de bougies
  4. Magasin d'ameublement et de décoration
  5. Magasin de linge de maison

Free UK shipping

Free UK delivery within 7 days

We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 2 sur 5 étoiles

Great product shame I had to keep…

Great product shame I had to keep chasing them to get my order.
I actually don’t think I would have if not

21 octobre 2025
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Réponse de Hampton and Astley

Hi Carl,

Thank you for your feedback and for your kind words about our products, we’re so glad you love them. We’re truly sorry for any frustration or inconvenience this situation may have caused.

A member of our team will be reaching out to you via email to discuss the matter further. Your satisfaction is extremely important to us, and we’re committed to resolving this for you promptly. We greatly appreciate your patience and understanding.

Noté 1 sur 5 étoiles

Them products are of high quality but…

Them products are of high quality but the shipping was so long. On their website they say that you receive the products in two days. They took two weeks and need it to call and send an email to make them move.

21 octobre 2025
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Réponse de Hampton and Astley

Hi Denisa,

Thank you so much for your feedback and for recognising the quality of our product, we really appreciate it. I’m very sorry to hear about the delay with your delivery and the inconvenience this caused. That’s certainly not the level of service we aim to provide.

We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.

Noté 5 sur 5 étoiles

I love these products!

I have just purchased my 2nd fitted sheet.
The quality of these sheets is exceptional and the best I have ever had. I have tried several ‘luxury’ brands.
My mattress is in excess of 40cm deep but these sheets fit really well.

I have also purchased their baths sheets and towels. They are extremely soft but not as thick as I expected. I haven’t used them yet so time will tell!

29 octobre 2025
Avis spontané
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Réponse de Hampton and Astley

Hi Patricia,

Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying our fitted sheets and that they fit your deep mattress so well, that’s fantastic to know.

We really appreciate your kind words about the quality and are so pleased you chose to return for a second purchase. We hope you’ll love the bath sheets and towels just as much once you’ve had the chance to use them. They’re designed to become even softer and more absorbent with each wash. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Perfect Christmas Gifts

Having purchased the bath sheets previously for myself, I knew exactly what to give to my family for Christmas this year! These will definitely be welcomed.

21 octobre 2025
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Réponse de Hampton and Astley

Hi Vivien,

Thank you so much for your five-star review! We’re delighted to hear that you’ve chosen our bath sheets as Christmas gifts, what a thoughtful idea. It’s wonderful to know you’ve enjoyed them so much yourself that you wanted to share them with your family.

Your feedback means a lot to us and reminds our team why we love what we do, providing beautiful, high-quality products that our customers can enjoy every day. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon! Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Beautiful scented candles

Beautiful scented candles, have tried other much more expensive candles but these are exceptional, will always buy them.

21 octobre 2025
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Réponse de Hampton and Astley

Hi Michelle,

Thank you so much for your five-star review! We’re delighted to hear how much you’re enjoying our scented candles. It means great to know that they’ve become a favourite, especially when compared with other high-end brands.

Each candle is carefully blended to create a long-lasting, elegant fragrance that brings a sense of calm and luxury to the home, so it’s lovely to know that shines through. We’re so grateful for your continued support and can’t wait to bring you more scents to fall in love with. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

I’ve now had three lots of bedding

I’ve now had three lots of bedding, towels and candles from Hampton and Astley. Everything is of exceptional quality, and I wouldn’t buy from anywhere else now.

14 octobre 2025
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Réponse de Hampton and Astley

Hi Ruth,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’ve enjoyed our bedding, towels, and candles, it truly means a lot to know that the quality and feel of our products have made such a lasting impression.We take great pride in sourcing premium materials and creating items that bring everyday luxury into your home, so hearing feedback like this makes all the care and attention worthwhile.

We’re thrilled that you’ve chosen to return to us time and again, and we look forward to continuing to provide you with beautiful, long-lasting pieces that make your space feel special. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Best bed sheets

Best bed sheets! Divine

13 octobre 2025
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Réponse de Hampton and Astley

Hi Kirsty,

Thank you so much for your five-star review! We’re thrilled to hear that you think our bed sheets are the best, that really means a lot to us. We take great pride in creating bedding that feels truly divine, combining comfort, elegance and long-lasting quality.

It’s wonderful to know that you’re enjoying your sheets and that they’ve made a difference to your sleep experience. Thank you again for sharing your feedback and for choosing Hampton & Astley!

Noté 5 sur 5 étoiles

I’ve just received the best bedding…

I’ve just received the best bedding from Hampton & Astley! This really feels like a luxury duvet cover and because it’s made from Egyptian Cotton it’s super smooth and silky on your skin! Highly recommend

20 octobre 2025
Avis spontané
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Réponse de Hampton and Astley

Hi Laura,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re loving your new bedding. Our Egyptian Cotton collection is designed to bring that luxury hotel feeling right into your home, so it’s fantastic to know it’s hitting the mark.

The smooth, silky texture and quality craftsmanship really do make a difference, and your kind words mean the world to our team. We truly appreciate your recommendation and hope your new bedding helps you enjoy many nights of comfort and relaxation. Thank you again for choosing Hampton & Astley!

Noté 5 sur 5 étoiles

Fabulous quality

Easy to order, decent price and fabulous quality.

24 septembre 2025
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Réponse de Hampton and Astley

Hi Linda,

Thank you so much for your five-star review! We’re thrilled to hear that you found the ordering process easy and that you’re so pleased with the quality of your purchase. We put a lot of care into ensuring every product meets the highest standards, so it’s wonderful to know that you’ve had such a positive experience.

We also really appreciate your kind words about our pricing. We always aim to offer beautiful, premium-quality pieces at fair and accessible prices. We hope your new bedding brings you lasting comfort and style! Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Great Price and Quality Bedding

Great price, quality and fast delivery

7 octobre 2025
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Réponse de Hampton and Astley

Hi David,

Thank you so much for your five-star review! We’re absolutely delighted to hear that you’re happy with both the quality and price of our bedding, and that your order arrived quickly.

Providing beautiful, high-quality products at great value and delivered with care is exactly what we aim for, so your comments mean a lot to us. We hope your new bedding makes your home feel even more cosy and inviting. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Like sleeping in absolute Egyptian…

Like sleeping in absolute Egyptian Cotton heaven!! The best sheets, the best nights sleep!

12 octobre 2025
Avis spontané
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Réponse de Hampton and Astley

Hi Harrison,

Thank you so much for your five-star review! We’re absolutely thrilled to hear that you’re enjoying your new Egyptian Cotton sheets and that they’ve helped you have such restful, heavenly nights of sleep. That’s exactly the kind of comfort and luxury we strive to bring to every bedroom.

We truly appreciate you taking the time to share your experience, your kind words mean the world to us. Wishing you many more nights of blissful, cosy sleep in your Egyptian Cotton heaven! Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Would recommend

Arrived quickly, good quality and well priced.

16 septembre 2025
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Réponse de Hampton and Astley

Hi Cindy,

Thank you so much for your five-star review! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality and price. It’s wonderful to know you’d recommend us, that means a lot to our team.

We always aim to provide high-quality products and a smooth shopping experience, so it’s great to know we’ve hit the mark for you. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

The nicest bedding ever

The nicest bedding ever! So soft and silky! Feels like you’re getting into a hotel bed every night. Highly recommend x

1 octobre 2025
Avis spontané
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Réponse de Hampton and Astley

Hi Sophie,

Thank you so much for your five-star review! We’re delighted to hear that you’re loving your new bedding. Knowing it gives you that luxury hotel feeling every night truly makes our day, that’s exactly the experience we hope to create for our customers.

Our team takes great pride in crafting bedding that’s both beautifully soft and designed to last, so it’s lovely to know it’s exceeded your expectations. Your kind recommendation means the world to us! We hope you continue to enjoy many cosy, restful nights ahead. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Excellent quality!!

26 septembre 2025
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Réponse de Hampton and Astley

Hi Claire,

Thank you so much for your five-star review! We’re thrilled to hear that you’re pleased with the quality of your purchase. Every item we create is designed with care and attention to detail, so it’s wonderful to know that this has shone through in your experience.

Your feedback means a lot to us and reminds our team why we love what we do, providing beautiful, high-quality products that our customers can enjoy every day. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Would highly recommend.

The efficiency and professionalism of the company, both with the manner in which my order was dealt with, and the queries which I had.
The towels which I received have proved to be of a very high quality.

26 septembre 2025
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Réponse de Hampton and Astley

Hi Jane,

Thank you so much for your five-star review! We’re delighted to hear that your experience with us was smooth from start to finish. Our team always strives to provide a professional and efficient service, so it’s wonderful to know that this came through when handling your order and queries.

We’re thrilled that you’re enjoying your new towels, we take great pride in offering products that combine luxurious quality with long-lasting comfort. Your feedback truly means a lot to us and encourages the whole team to keep delivering the best possible experience. Thank you again for choosing us, we hope your towels bring a touch of everyday luxury for a long time to come!

Noté 5 sur 5 étoiles

I’m super impressed with my candle

I’m super impressed with my candle. I could quite literally smell this through 3 layers of bubble wrap, plastic film and in a sealed box! If you want a candle that smells INCREDIBLE, this is for you. The packaging is stunning and the perfect gift for you or a loved one.

25 septembre 2025
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Réponse de Hampton and Astley

Hi Rebecca,

Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love your candle, it sounds like it made quite the first impression! The fact that you could smell it through all that packaging made us smile, we really do take pride in creating candles that fill a room with beautiful fragrance even before being lit.

We’re also thrilled that you appreciated the packaging design, we want every order to feel like a special treat, whether it’s for yourself or someone you care about. Your kind words truly mean a lot to us, and we’re so happy your experience was everything you hoped for. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

Brought a bathrobe was delivered in…

Brought a bathrobe was delivered in good time the service was great the quality was excellent really pleased with the robe great quality the perfect present

10 septembre 2025
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Réponse de Hampton and Astley

Hi Omar,

Thank you so much for your five-star review! We’re so pleased to hear that your bathrobe arrived promptly and that you’re delighted with both the quality and the service. It’s wonderful to know the robe has lived up to your expectations and makes such a perfect gift.

We always strive to provide both excellent products and a smooth shopping experience, so feedback like yours means a lot to us. We hope the robe brings plenty of comfort and enjoyment, and thank you once again for choosing us!

Noté 5 sur 5 étoiles

Best Linen and Towels (hotel standard)

Linen and towel sets are the best bed wear and bath wear I have used in many many years. They are luxurious soft, marvellous quality great value for the price and often offer massive discounts and you get a little treat, but you won’t find this out until you place a few orders. Definitely recommend. Customers care is second to none.

1 octobre 2025
Avis spontané
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Réponse de Hampton and Astley

Hi Pauline,

Thank you so much for your five-star review! We’re delighted to hear that you’ve been enjoying our linen and towel sets, and that the softness, quality, and value have really stood out to you. Knowing that you consider them the best you’ve used in years truly means the world to us. We love being able to surprise our customers with little treats and special offers, so it’s wonderful to hear that you’ve noticed and appreciated those touches.

Your kind words about our customer care are also especially rewarding, as providing a personal and attentive service is something our whole team takes great pride in. We’re so grateful for your recommendation and ongoing support, and we can’t wait to continue bringing you more luxurious comfort for your home. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

The towel l ordered are so think and…

The towel l ordered are so thick and lovely and soft I will definitely be ordering more .

23 septembre 2025
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Réponse de Hampton and Astley

Hi Dawn,

Thank you so much for your five-star review! We’re so pleased to hear that you’re enjoying your new towels. Softness and thickness are exactly what we aim for when creating them, so it’s lovely to know they’ve met your expectations.

It means a lot that you’re already thinking of ordering more, and we can’t wait to welcome you back when you’re ready. Your kind words truly motivate our team to keep delivering products that bring comfort and joy. Thank you once again for choosing us!

Noté 5 sur 5 étoiles

The service is always exceptional and…

The service is always exceptional and the products such high quality.

23 septembre 2025
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Réponse de Hampton and Astley

Hi Monila,

Thank you so much for your five-star review! We’re delighted to hear that you’ve consistently experienced exceptional service with us. Providing attentive, reliable support is something we take great pride in, so it’s wonderful to know that it stands out to you.

We’re also thrilled that you value the quality of our products. Every item is crafted with care and attention to detail, and hearing that this effort shines through for our customers truly means the world to us. Your kind words encourage our team to keep striving for excellence, and we look forward to continuing to provide you with both outstanding service and beautiful, long-lasting products. Thank you once again for choosing us!

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