Harley Therapy - Psychotherapy & Counselling Avis 326

I met with this man on 6th August 2013. We agreed a fee of £360 for an expert witness report.

I suffer with Mutism related to PTSD and OCD. I type at speed, when I am communicating what I need to say. Dr Humphries took no notes during the 50 minutes that I had the displeasure of his company. At the end of my meeting with Dr Humphries, he asked me for the written communication I had typed. Unfortunately, I then accidentally deleted my side of the communication and was unable to provide Dr Humphries with it. Subsequently, I received no expert witness report.

I find the above a rather questionable state of affairs, when the patient pays the full figure of £360 and is expected to do 50% of the work and get no refund.

There are reports here on Trustpilot that relate of Dr Humphries' amazing expertese in the world of psychiatry. Yet, when I asked Dr Humphries about Deep Brain Stimulation for the treatment of OCD, he had to look it up on the net. If a psychiatrist is unaware of a treatment for OCD, that by 2013 was fairly well known by professional psychiatrists, then I find it disconcerting that so many people here on Trustpilot are able to exude, as they do, about this man's capabilities.

Concerning the expert witness statement relating to an OCD diagnosis, developing from harassment by a local authority, Dr Humphries did not want to get involved and informed me that he would not comment. Presumably, because the man would have to assume a measure of responsibilty for his work further down the line in a Court of Law.

The waiting area at 10 Harley Street is exceptional—comfortable, peaceful, and with a welcoming atmosphere that makes you feel special from the moment you arrive. My Consultant Psychiatrist is outstanding, providing a treatment plan that is carefully tailored to meet my individual needs.

I have just had my 3rd session with David. He has made me feel soo very comfortable in talking to him and opening up.
He has a calmness and I feel soo comfortable talking.
Thank you.

Just had to say how impressed I am with the service from Harley Therapy. The admin team always respond very quickly to my emails, and very caring too. My psychiatrist and psychologist are so compassionate and caring. They are worth every penny. I couldn't have managed without their care. Big thank you for all your support and helping me through one of the worst times of my life.

They didn’t even want to take me on as apparently it wouldn’t be ethically right because of my “risk”
Even after my counsellor made clear I can keep myself safe. No help here thanks!

Telehealth works great for me as I travel quite a bit.

I wish I had seen Dr Stephen Humphries much, much sooner. the best decision I made was to go to him for assessment and treatment.

It usually takes me an incredibly long time to feel comfortable in a session, especially with a new doctor; however, with Dr Humphries I felt at ease from the get go. I really appreciate how easy it was to talk to Dr Humphries without ever feeling embarrassed, or like I was being judged. He was patient with me when I struggled to put things into words and he checked in with me to make sure that he correctly understood what I was saying/what I meant. I felt heard and not once did I feel frustrated (which so often happened in the past with other doctors).

It is evident that he is incredibly knowledgeable in his field and I really liked how well he was able to explain to me what was going on, why, how, and how we are going to deal with it.

I actually feel at ease and relieved that I finally have the support and help that I need.

I cannot speak more highly of Dr Humphries.

I was discriminated against due to my mental health and my complex symptoms. Don’t let the name and fancy location fool you. My first session was okay with dr buttan, we discussed my symptoms, life experiences and family history of mental health, I also got a diagnosis. I was very honest about my symptoms. The Second session was horrible, dr buttan was 10 minutes late, I didn’t get the full 30min that i paid for, plus someone else had to apologise on DR buttan Behalf for his lateness. I didn’t like the therapy session overall, so I decided to change to another therapist (dr alexis economou) I was very honest when I filled out my assessment form, I also paid for the Therapy. Surprisingly, a couple of days afterwards I receive your email saying that they cannot treat me due to the fact that my symptoms are too Complex and they will be discharging me from there serivces. From right from the beginning, they knew how complex my symptoms are. If you’re Someone with a Personality disorder or complex symptoms, avoid going here. They display it on their site that they work with people with personality disorders but I really don’t think they have the time, The experience and the level of knowledge. Don’t spend your money finding Treatment, here. find a facility that can treat your symptoms and respect you as a human being.

Dr Alessandra Cappai listened to me well and was able to help me structure the narrative of my life.

Jane Robinson made me feel at ease and was patient and showed a great deal of understanding when I explained that I was finding it difficult to discuss past traumas that have deeply affected me. All in all, I could not have asked for more from a therapist.

Excellent experience at Harley Therapy with Dr. Cappai. The consultation sessions are friendly and thorough, the treatment has made an enormous difference from day one. I cannot recommend it enough, I genuinely wish I had sought Dr. Cappai's services sooner, one of the best decisions I've ever made.

Awful therapist **Shira Freeman**.
Cold, unsupportive, antagonistic, bad listener. Tone deaf to feedback, and disingenuous.
When she ends the sessions she never says goodbye graciously, rather sounding like she can't wait to scrape the excrement off her shoe. Every session started late, I always waited like Billy no mates till she deigned to appear. When I stopped therapy after she upset me badly she only got in touch to say my payment wasn't going through and even when I explained I'd stopped therapy she did not attempt at all to understand how she had let me down or to arrange a chat to air the issues to see if the therapeutic relationship was salvageable. She couldn't wait to get rid of me.
She doesn't care but at least she doesn't pretend to even at over £70 a hour!
Goes at her own pace rather than being sensitive to the client's stage. Very unemotionally giving, if you don't conform to her snappy solutions which might work if you were a machine she is very intolerant and doesn't even try to hide her irritation. Doesn't follow up pointless "homework" randomly set to give the illusion of methodology, she doesn't adjust when given feedback about what isn't helpful.
I came to her ironically for issues surrounding being let down by my cancer hospital but even though I am still in the middle of a normal ombudsman procedure to which I am legally entitled she kept goading me to get over it, suggesting (which I already know!) I probably wouldn't win even though I've repeatedly told-reassured!- her that my expectations are very realistic. So I've been paying just to be undermined, which I told her explicitly she was doing to me, yet she made no attempt to address my position.
Strung me along for weeks.
When Harley forced her to write an apology after I made a complaint it was literally "Sorry *IF* you felt...." Yes that's the gracious, self-aware language a "qualified" therapist had in her toolkit, you couldn't make this up! In her "apology" email she slyly claims to have only come across as cold and uncaring for being concerned about a payment error as she didn't yet know I'd left. But her bad faith is so transparent since even when I explained I was leaving she just sent a curt " Hi, I'm sorry to hear that. Thank you for letting me know and I hope all goes well for you." With zero attempt at finding out if I was ok or if I wanted to discuss anything which is industry standard when therapeutic ruptures commonly occur. She was so obviously grateful to be shot of me in her version of "constructive dismissal".
Her "apology" email trotted out a few breezy "I do hope"s.
Appalling experience, this woman hurt me a lot. These therapists rightly challenge their clients: we open ourselves up to growth and change but they must be equally open and accountable for their modus operandi otherwise the situation is just abusive and gives therapy a bad name as unfortunately I found to be the case with Shira Freeman. Avoid.
On the other hand the admin lady Sophie-Claire was wonderful, it's a shame she wasn't my therapist!

I feel violated after their abusive behaviour. Avoid this company.

I have spent years trying to get myself some help. I’ve been turned away by so many people. I finally found Harley Therapy and the first session was a disaster as it was postponed 3 times.
However I give the service 5 stars because of one person in particular who has been absolutely amazing, Sophie-Claire has helped me through the journey of finding the right person to talk to, she has gone above and beyond. Always with a quick reply, always polite and nice.
Thanks to her I have hope again that I will get the help I need and even better I will get the help through Harley Therapy.
So thank you so much Sophie-Claire, you have been a breath of fresh air from all that has been going on. I will forever be grateful for everything you have done for me.

Just completed a course of sessions with Steph Yarwood from Harley Therapy. Her warmth and openness, mixed with her practical down to earth approach and wisdom helped me to get unstuck and navigate through some serious relationship difficulties with ease. I am very grateful.

I've worked with them, and they were great. They have a top-notch editor.

Having suffered with phobias for a large part of my life, things came to a head in May 2021 when my fear of falling over meant that I was struggling to leave the house. I decided to look for a therapist and came across Diane Lillis on the Harley Therapy platform. I felt that Diane looked like someone I could connect with and booked a session with her.
I clicked with Diane from the start she is friendly and approachable. I tend to assume that people will think my fears are silly but Diane never made me feel that way and when I mentioned my feelings she assured me that she did not view
them in that way.
After five weekly sessions my I was able to go for daily walks with my dog and even went on holiday which involved travelling by car for many hours. Car travel was another thing I had been nervous about.
Therapy isn’t easy and at times it is tempting to think it isn’t working or that it is too hard but, it really is worth sticking with it. I should also say that there are a lot of laughs along the way .I was delighted with the speed of my progress and cannot thank Diane enough for all that she did for me.

Open, honest and incredibly professional service from start to finish. Stephen is clearly in a league of his own and helped me see things from a new perspective to help me manage my condition.

Dr Humphries is a wonderful clinician and a very nice and understanding person. I felt listened to, understood, treated as a fellow human rather than a lesser entity, highly recommended