I would recommend Psymplicity to everyone stuck on endless pathways and feeling lost and hopeless. The team at Psymplicity are exceptionally trained and make the process stress free. I am sure all of... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I would recommend Psymplicity to everyone stuck on endless pathways and feeling lost and hopeless. The team at Psymplicity are exceptionally trained and make the process stress free. I am sure all of... Voir plus
L'entreprise a répondu
I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!
L'entreprise a répondu
I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well. I've ha... Voir plus
L'entreprise a répondu
I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassur... Voir plus
L'entreprise a répondu
At Psymplicity we have a dedicated team of highly trained psychiatrists, psychologists and psychotherapists who are here to help. Our team are committed to the wellness of our patients and their loved ones through prevention, intervention, education, and treatment. We are there to provide you with advice on behaviour management, medication treatment and development of skills and strategies to help manage thoughts, emotions and behaviours that impact your mental health. Your appointment can take place from the comfort of your own home via video call. Our clinicians will provide you with a warm, reliable, and caring environment which is a safe space for you to discuss your concerns, find the support you’ve been looking for and take the next step along the path to better health and happiness. If you are feeling low, struggling with mental health concerns you cannot explain or just need someone to talk to, please reach out to us on 020 7118 0407, our Patient Care Team will match you with one of our consultant psychiatrists or psychotherapists. We are with you on your journey
137-139 Brent Street, NW4 4DJ, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I would recommend Psymplicity to everyone stuck on endless pathways and feeling lost and hopeless. The team at Psymplicity are exceptionally trained and make the process stress free. I am sure all of the team of Doctors are great. I recommend Dr Simiyon to anyone. Extraordinary people.

Réponse de Psymplicity
I had my first appointment with Psymplicity in Feb 2024. I contacted them for help with anxiety. The psychiatrist diagnosed ADHD and spent 15 months, 7 appointments at over £200 each time, focussing on this. 15 months later, I still suffer from extreme anxiety and despite asking to be seen by someone else - this offer was made and I was unable to meet the appointment due to an emergency - I have been left a good few grand out of pocket, have tried 2 different ADHD meds, been told to come off medication from other places that was working, and my mental health is now way worse than it's ever been. Go to your GP and wait, because going with Psymplicity does not make things easier, it is not less stressful, it is exceptionally expensive, and like me you may get absolutely nowhere. Legally, I have no leg to stand on. Morally and ethically, I have been done over and my only option is public reviews at this stage.
If you do use them after reading this, be aware that this patient's opinion is Dr Dein believes everything is ADHD and if you say you want more help, you may feel, as this patient did, that she becomes quite hostile and threatens to discontinue your care. Maybe she wasn't hostile, but it's how it felt as a patient, and in this patient's eyes she represents Psymplicity when she is working for them in this role and actively advertised as a part of their team on the website.
I feel like this was a traumatic experience dealing with this company who have left this patient well aware how much profit they have made from him, and how little help he has actually received in return.

Réponse de Psymplicity
Dr Duffett, the admin team and the whole system setup is beyond perfect and my experience with the clinical, admin and senior management team has always been brilliant.
I can’t find one or any reason to complain at all about the services I received from especially from Dr Duffett, he doesn't clock-watch and make you feel like you have to rush your appointment and makes you genuinely feel like a valued, respected patient listening to my concerns, sympathising with my personal circumstances, always making sure that I am evaluated safely and clinically appropriately.
I am very grateful to be under his care. Mr Edward Harvey has always been attentive to any of my questions, concerns or feedback given and gone out of his way to ensure I've nothing less than an outstanding customer experience. The admin team have been excellent also.
I can't fault or provide feedback for improvement because being a patient with Psymplicity for over 5 years I have never felt like just another number but felt like a patient who needs help from a service provider who is attentive and flexible.
I want to pass my sincere gratitude and thankfulness to all of the staff for always giving 110% from the bottom of my heart.

Réponse de Psymplicity
Great experience with amazing professionals. I was reviewed by Dr Duffet who was patient and kind.

Réponse de Psymplicity
I found Psymplicity Healthcare easy to deal with. Staff was helpful when answering all my questions. My son was able to speak to doctor openly as he felt comfortable. Great service!!!

Réponse de Psymplicity
I always feel genuinely heard and supported during and between my appointments. My doctor is kind, professional, and has made a real positive difference. Highly recommend.

Réponse de Psymplicity
Quick, no nonsense, yet caring and professional. Just what you need when you’ve been waiting so long for help!

Réponse de Psymplicity
Our experience with Psymplicity has been outstanding from start to finish. The administrative team were incredibly helpful, professional, and supportive. in particular, the gentleman I spoke to prior to the appointment went above and beyond to assist and made the whole process feel smooth and reassuring.
The psychiatrist we saw was exceptional. He was kind, understanding, and extremely knowledgeable. He took the time to listen properly, made Kaitlin feel comfortable, and approached everything with empathy and professionalism. We felt genuinely heard and supported throughout the appointment.
After a very stressful time trying to access the right help, this experience was a huge relief. We left feeling reassured, understood, and confident in the plan moving forward.
We are extremely grateful for the care and support provided and would highly recommend Psymplicity.

Réponse de Psymplicity
I cannot speak highly enough of my doctor. From the very first appointment, they have consistently demonstrated a rare combination of professionalism, compassion, and genuine care that truly sets them apart.
What makes them exceptional is not just their medical knowledge—although that is clearly outstanding—but the way they take the time to listen. I have never felt rushed or dismissed; instead, every concern is taken seriously, explained clearly, and handled with patience and understanding. They have an incredible ability to make even complex medical information feel easy to understand, which brings a great sense of reassurance.
Their kindness and empathy shine through in every interaction. It’s clear that they truly care about their patients as individuals, not just cases. Whether it’s a routine visit or something more serious, they approach everything with calm professionalism and a warm, reassuring manner that instantly puts you at ease.
In a world where healthcare can sometimes feel impersonal, having a doctor who is so attentive, thoughtful, and genuinely caring is invaluable. I feel incredibly fortunate to be under their care and would wholeheartedly recommend them to anyone looking for a doctor who goes above and beyond.

Réponse de Psymplicity
A really positive appointment with Dr Beider, who immediately made me feel relaxed and confident, I really felt I was in such a safe pair of hands.

Réponse de Psymplicity
I would highly recommend,
The whole process & after care was excellent.

Réponse de Psymplicity
I cannot speak highly enough of the care I’ve received from Dr Beider. I came to him during a very difficult and unstable period, and from the outset he was calm, professional and incredibly reassuring. He took the time to really listen and understand what was going on, rather than rushing to conclusions.
What stood out most was how carefully and thoughtfully he managed my treatment. Adjustments to medication were made in a measured and considered way, and I always felt safe and fully informed throughout the process. The improvement in my wellbeing has been significant, and I genuinely feel like myself again.

Réponse de Psymplicity

Réponse de Psymplicity
Psymplicity has genuinely changed my life and I can’t thank Dr Bieder and his team enough. The service has been excellent from the start.
Appointments are easy to arrange and happen quickly, and both medication and letters are processed very efficiently.
I’ve been with them for nearly 8 months now without a single issue.
The pharmacy is fantastic and very quick as well. Medication from them is delivered within 24hrs and the communication with them is easy.
Dr Bieder is always on hand, and the care team are very responsive whenever I need support. Review appointments are always helpful and well organised.
I truly can’t fault the service and would highly recommend them.

Réponse de Psymplicity
Dr Duffett has consistently demonstrated an exceptional level of professionalism over the past several years he has treated me.
His compassionate, patient-centred approach has made a profound difference to my care and overall wellbeing.
I have always felt listened to, respected, and supported, and I have never once felt judged.
I am deeply grateful for the professionalism, empathy, and understanding he brings to his practice

Réponse de Psymplicity
I have been very impressed and appreciative of the service I have received from Psymplicity. The admin team have been extremely efficient, polite and helpful and the specialist post diagnosis support from Dr Khan has enabled a successful titration of ADHD meds that have already made a significant difference to my everyday life. I would highly recommend Psymplicity.

Réponse de Psymplicity
What made my experience great was such a fast response and ability to help me and listen to me and believe in me
That everything would be fine and I would still be able to access good understanding
Going on in the future

Réponse de Psymplicity
Having moved around the world with my families rather extensively I have been exposed to many healthcare systems and Drs. Dr Duffet really truly and deeply understands his patients needs and where given their condition things can go awry and goes above and beyond the call of duty to offer his patients calm and empathetic CARE,
coming from
a place of true and compassionate understanding. All of the administrative staff that I have delt with are friendly and understanding of both normal and exceptional requests that arise with appropriate efficiency and dilligence. I am SO grateful to all of you that truly "get" my challenges without judgement but acknowledgement instead, making my life just that needed little bit more manageable. I feel supported and CARED for (again emphasis on the true meaning of CARE) with the medical services you responsibly offer me. Thank you for the bottom of my heart for a job incredibly well done over and over again and the impact this has on my life and those close to me. I can't really thank you all enough!

Réponse de Psymplicity
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.