Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve used Harmoney for a range of projects and opportunities, and they’ve always been good to deal with. I see lending as a tool. If you manage your money well and know what you’re borrowing fo... Voir plus

Noté 5 sur 5 étoiles

The application process was smooth and was able to be completed all online. The automated statements & accounts was also simple and connected to the bank securely. Applied in the evening and got appro... Voir plus

Noté 5 sur 5 étoiles

I've used Harmoney for a while now. Initially the unsecured loan percentages where too high for me. Lately, I've been getting better interest rates. The process of getting the loans is really simple a... Voir plus

Noté 5 sur 5 étoiles

Loved how quick, efficient, simple and clean Harmoney work. The language they use is clear so that you know all parties roles, expectations, responsibilities and consequences if you don't uphold your... Voir plus

À propos de l'entreprise

  1. Société de crédit et de prêt automobile

Écrit par l'entreprise

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(205)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Applying for my loan did not feel like an invasive exercise like with a bank.
Was very quick and the lady I spoke with was great.
I would recommend Harmony as one of the best loan companies.

9 février 2024
Noté 5 sur 5 étoiles

Really enjoyed completing the process…

Really enjoyed completing the process with Harmoney Finance. Clear communication, fast to respond, easy to fill out forms.
The process is well thought out and efficient for both the customer and Harmoney.
Competitive finance rates, Overall a Great experience

7 février 2024
Noté 5 sur 5 étoiles

Pleasant

The staff were really helpful and friendly and the whole process was easy.
Ive never had a problem when I've rung and spoken to the staff

6 février 2024
Noté 5 sur 5 étoiles

Quick and easy to apply

Good, easy communication throughout the whole application process. There wasn’t anything that I didn’t understand while I was applying and once I accepted the loan. Instructions and advice were clear and concise.

12 février 2024
Noté 3 sur 5 étoiles

I talked to different people who had…

I talked to different people who had different ways of handling my loan application. In the end I got the result I wanted.

29 janvier 2024
Avis spontané
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Réponse de Harmoney

Thank you for your feedback. We're glad you achieved the desired result, despite varied experiences. We value your input and are committed to improving our services.

Noté 5 sur 5 étoiles

Excellent service with no hassle

I did not believe that my loan could be approved so fast. The service was excellent and it is unbelievable. It was not only easy to navigate online but also very quick and efficient response.

I would highly recommend Harmoney to anyone who want to get the best deal out there when having to borrow money.

22 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Ridiculous rates

Offered me a loan at 23.99% when other companies offered me the same loan at 10-11%. I can't see any Google reviews for this company, I wonder why???

7 novembre 2023
Avis spontané
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Réponse de Harmoney

Thank you for sharing your feedback with us. We're sorry to hear that you found our rates to be higher than expected.

Our rates are determined based on various factors, including creditworthiness and loan terms. We understand that you may have found lower rates elsewhere, and we apologise if our offer did not meet your expectations.

Regarding your concern about Google reviews, we want to clarify that we do have over 2000 reviews from our customers. However, it's possible that you may not have come across them during your search. We encourage you to visit our Google business page to read some of the experiences shared by our customers.

We value your input and would appreciate the opportunity to discuss your specific situation further. Please feel free to reach out to us directly if you have any questions or would like to explore your options.

Noté 1 sur 5 étoiles

info for customers…

Here is a copy on an email I just sent Harmoney..........
Your credit check system is dubious, your application process is antiquated, your unwillingness to provide a set interest rate is unforgiveable and corrupt, what is a ‘personalised interest rate’ it is bordering on illegal and corrupt and to set individual rates is dishonest, nobody else does this apart from loan sharks, A set rate needs to be mandatory! your customer communications and service is inadequate, your understanding of small business ABN tax and GST is inferior, your early positive response to applications is false, …………………… It appears that all the negative reviews (which are numerous) online are true, I will now join the cue and post as many negative reviews on as many sites I can find. For your information I have secured a consolidation loan today from one of your rivals at a set rate. You are no better than scammers.
I bet you don’t reply! Simply because you don’t care and you know what I am stating is all factual and true. I will ‘bag’ you lot to everyone I meet.

21 juillet 2023
Avis spontané
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Réponse de Harmoney

Thank you for taking the time to share your feedback with us. We genuinely value all customer concerns and sincerely apologise for any negative experience you may have had with our service.

We regret if our credit check process and application system did not meet your expectations. Our goal is to maintain transparency and efficiency throughout our processes, and we will review your comments to identify areas for improvement.

As for our personalised interest rates, we understand your concerns and want to reassure you that our rates are determined based on a variety of factors, including credit history and financial situation.

Your feedback on our customer communications and service quality is greatly appreciated. We are constantly striving to enhance our customer experience, and your comments will serve as valuable insights for improvement.

We are disappointed that we were unable to meet your needs on this occasion and apologise for any inconvenience caused.

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