Harperwears Avis 

174
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was unsure about ordering a dress online as a gift but the satin one worked out really well. The fit looked flattering and she said it stayed comfortable the whole evening. That was enough for me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so impressed with their range of women’s shoes. The quality was excellent. After my purchase I received a lovely email thanking me for my purchase. I will definitely be returning to purchase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got the boho style dress as a surprise and wasn’t sure if the sizing would be right. She tried it on as soon as it arrived and really liked the airy feel. The packaging was neat too which made the ord... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

***scammer**Do not buy from Harper wears. Picture and description misleading. Fit shocking. China based retailer posing as western online shop. Exchange/refund will cost u more than return postage/r... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(174)

172 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Dishonest website.

Dishonest website.
Boots advertised as leather are actually very cheap vinyl and not true to size. They say you have 30 day returns but you must post the items to China at your cost (approx $30 from Australia) and they also keep 15% of the price. Avoid this website!

1 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the product quality, sizing, and the returns process, and we sincerely apologize for the disappointment this has caused. We would appreciate the opportunity to review your order and address your concerns directly.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Loved the ease with which I placed the order

Loved the ease with which I placed the order. Good range, good quality, great prices

20 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful review. We’re delighted to hear that you enjoyed how easy it was to place your order and that you were pleased with our great range, quality, and prices. Your kind words mean a great deal to us, and we truly appreciate your support.

We look forward to serving you again soon.

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Was easy to navigate

Was easy to navigate
Clothing presentation was appealing

19 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website easy to navigate and enjoyed the way our clothing is presented. It’s great to know you had a positive shopping experience, and we truly appreciate your support.

We look forward to serving you again.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Too easy to order

20 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found the ordering process quick and easy. We truly appreciate your support and hope you enjoy your purchase.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

The harper wears website provided…

The harper wears website provided excellent information about their products which made my decision easy for my purchase of new slippers

15 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that the product information on our website made it easy for you to choose your new slippers. Providing clear and helpful details is important to us, and we’re so glad it made your shopping experience enjoyable.

We truly appreciate your support and hope you love your new slippers.

Kind regards,
The Harper Wears Teamc

Noté 1 sur 5 étoiles

Shoes from China

Shoes direct from China, mine didn’t fit right and were shorter than the photos - you can return in 30 days but you have to pay for postage back to China AND a stocking fee, so half the price of the boots basically. Very disappointed. Will go direct through Temu next time!

17 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that your boots did not meet your expectations and that you were disappointed with the fit and your return experience. We understand how frustrating this has been, and we sincerely apologize for the inconvenience caused. We would appreciate the opportunity to review your order and address your concerns.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

So excited that I found these boots

So excited that I found these boots. I already own a pair from about 10 years ago, couldn’t believe I found the exact pair again.
Quick response to my questions too… definitely visiting this site again

20 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review. We’re delighted to hear that you found the exact pair of boots you’ve loved for so many years and that our team was able to respond quickly to your questions. It means a lot to know you had such a positive experience, and we truly appreciate your support.

We look forward to welcoming you back again soon.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

How awesome!

How awesome!

19 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with us. Your support means a great deal to our team, and we truly appreciate you choosing Harper Wears.

We look forward to serving you again soon.

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Customer service was great

Customer service was great

17 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your kind words. We’re delighted to hear that you had a great experience with our customer service team. Providing friendly and helpful support is always our priority, and your feedback means a great deal to us.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Great range of colours

Great range of colours, fantastic sale price, the fact is says they'll replace it if it doesn't fit was the reason I purchased from you

17 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re so pleased to hear that you loved the great range of colours and fantastic sale prices. It’s also great to know that our replacement policy gave you the confidence to shop with us, and we truly appreciate you choosing Harper Wears.

We hope you love your purchase and look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

This is a scam website- buyer beware

This is a scam website- buyer beware. The goods are not as described- leather shoes are synthetic and very poor quality. Phone number only directs to enail address.
Even worse- they send you items that are not as stated and then try and get you to pay for postage to return it to China and deduct 15%. They should not be allowed to advertise in Australia- totaally fake advertising and a scam- buyers beware. They also tries to shut down this response- it is not defamation if it is the truth.

17 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re truly sorry to hear that your purchase did not meet your expectations and understand how disappointing this experience has been. We sincerely apologize for your concerns regarding the product quality and the difficulty you experienced when trying to contact us. We would appreciate the opportunity to review your order and work toward a fair resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

Scam site

The product too 5 weeks to arrive & when it turned up looked nothing like the picture - cheap nasty version. I emailed to return it but they said they only accept returns to their warehouse in China & will take a 15% 'restock charge' off the amount they refund. It would cost me more to send it to china than what I paid so its a total fraudulent site. Stay away from them.

13 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that your order did not meet your expectations and understand how disappointing this experience has been. We sincerely apologize for the frustration caused by the delivery time, the product you received, and your concerns regarding the returns process. We would appreciate the opportunity to review your case and work toward a fair resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Gorgeous products

I found the site due to their online presence and the products shown were brightly coloured and gorgeous designs.
The site was very easy to navigate and the purchase process was very easy.
Eagerly waiting my delivery.

16 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that our colourful designs caught your eye and that you found our website easy to navigate and the purchasing process simple. We hope your order arrives soon and that you love your new items just as much in person.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Really easy and simple to deal with.

Really easy and simple to deal with.

15 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you found your shopping experience easy and simple from start to finish. Your support means a great deal to us, and we’re so pleased we could make the process a smooth one.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Shoes are as described

Shoes are as described. Comfortable and quality.

16 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that your shoes were exactly as described and that you found them both comfortable and of great quality. Your kind words mean a great deal to us, and we truly appreciate your support.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

This is my second pair

This is my second pair. I liked the boots so much excelent.

15 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful feedback. We’re delighted to hear that you loved your boots enough to come back for a second pair! Your continued support means a great deal to us, and we’re thrilled that you’re so happy with your purchase.

We truly appreciate your loyalty and look forward to serving you again.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I had problems with my address,they…

I had problems with my address,they were extremely helpful in rectifying the problem. It took a couple of emails,for them to correct. The staff are very hepful.

10 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that our team was able to assist you with updating your address and that you found our staff helpful throughout the process. Providing friendly and responsive support is very important to us, and we’re glad we could help.

We truly appreciate your support and look forward to serving you again.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Great company to deal with and great…

Great company to deal with and great communication

14 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your experience with us and appreciated our communication throughout the process. Your kind words mean a great deal to our team, and we truly appreciate your support.

We look forward to serving you again in the future.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I have not received my garment as yet

I have not received my garment as yet, but the quality looks good online! Thank you

13 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your kind feedback. We’re delighted to hear that you had a positive shopping experience and that you like what you’ve seen of the garment online so far. We hope your order arrives soon and that the quality exceeds your expectations.

We truly appreciate your support and look forward to hearing your thoughts once you’ve received your purchase.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Easy purchase but it was only made…

Easy purchase but it was only made hours earlier so I haven’t received purchase yet. There wasn’t a delivery estimate & although at payment it shows paypal symbol there wasn’t the option to use

13 juillet 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your feedback. We’re glad to hear that you found the purchasing process easy, and we appreciate you sharing your early impressions. We understand your concerns about not seeing a delivery estimate and the PayPal option at checkout, and we’ll take your feedback into consideration as we continue to improve the shopping experience.

We truly appreciate your support and hope your order arrives soon.

Kind regards,
The Harper Wears Team

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