Lalunamelbourne Avis 26

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a matching knit set and ended up wearing it far more than I expected. It's comfortable enough for home but still looks put together when running errands. Friends have asked me where I got it... Voir plus

Noté 1 sur 5 étoiles

Deceptive advert. Not based in Melbourne orders are straight from China, low quality, overly priced. They don't respect their own return policy, they would rather give you 15% refund than take back th... Voir plus

Noté 5 sur 5 étoiles

The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitc... Voir plus

Noté 5 sur 5 étoiles

I ordered a lightweight overshirt and it's become one of those things I keep throwing on without thinking. Works with pretty much everything in my wardrobe. The fabric feels comfortable and not stiff... Voir plus


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

easy everyday layer

I ordered a lightweight overshirt and it's become one of those things I keep throwing on without thinking. Works with pretty much everything in my wardrobe. The fabric feels comfortable and not stiff at all.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a matching knit set and ended…

I ordered a matching knit set and ended up wearing it far more than I expected. It's comfortable enough for home but still looks put together when running errands. Friends have asked me where I got it multiple times already.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

smooth order experience

The checkout process was quick and uncomplicated. Ordered in a few minutes and had tracking information shortly afterwards. The item arrived in good condition and matched the description perfectly.

6 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

I bought a knit sweater and expected it…

I bought a knit sweater and expected it to be thinner than it looked online. It turned out surprisingly soft and has already become my go to for cooler mornings. The fit was relaxed without looking oversized. Pretty happy with it.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The autumn collection caught my…

The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitching looks neat and the fit sits nicely around the shoulders.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

looked nicer in person

The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.

6 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

Better than expected

The material surprised me in a good way. Sometimes online clothes look great but feel cheap. This definitely didn't.

12 juin 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Ava, thank you so much for your review!

We’re so glad you love the item you received! We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna-Melbourne

Noté 4 sur 5 étoiles

Picked up a few basics for everyday…

Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.

13 juin 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Mason! 😊

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

autumn sale worked out

Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.

11 juin 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Charlotte! 😊

This really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

I received my parcel a little later…

I received my parcel a little later than expected, but they kept me updated throughout. The dress itself was worth waiting for.

11 juin 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Charlotte!

Thank you for your kind review! We're delighted to hear that the dress was worth the wait and that our team kept you informed throughout the delivery process. Your patience and understanding mean a lot to us. We hope you enjoy your dress and look forward to serving you again in the future!

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

What I liked most was how easy the…

What I liked most was how easy the website was to navigate. No endless popups or confusing checkout process. Ordered a jumper and it arrived exactly as described. Nice straightforward shopping experience.

14 mai 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Rory, thank you so much for your review!

We’re so glad you love Jumpers, it’s a favourite of ours too! We hope you enjoy it for a long time to come.

See you next time!
Team La Luna Melbourne

Noté 1 sur 5 étoiles

Didn’t get my order

Didn’t get my order. No contact with store.
Reported to police.

10 juin 2026
Avis spontané
Logo de Lalunamelbourne

Réponse de Lalunamelbourne

Hey Julia, we’re so sorry!

A late delivery is absolutely not what we had in mind for you. We completely understand how frustrating that is, especially when you’re counting on it.

Please send us an email at support@laluna-melbourne.com with your order number, and we’ll look into it straight away.

Team La Luna Melbourne

Noté 1 sur 5 étoiles

Horrendous dress

Horrendous dress, awful fabric, not like on picture. Arrived straight from China. Al their clothes are on sale, but they dont accept refund on clothes on sale. Straps are so short breast cups are some 10 cm above my breasts. Just awful

15 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Picked up the harper cocktail dress for…

Picked up the harper cocktail dress for a dinner thing and it worked perfectly. The fabric feels soft and doesn’t wrinkle much which I didn’t expect. It arrived in about 5 or 6 days and checkout felt secure.

11 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus