Harperwears Avis 

174
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was unsure about ordering a dress online as a gift but the satin one worked out really well. The fit looked flattering and she said it stayed comfortable the whole evening. That was enough for me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so impressed with their range of women’s shoes. The quality was excellent. After my purchase I received a lovely email thanking me for my purchase. I will definitely be returning to purchase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got the boho style dress as a surprise and wasn’t sure if the sizing would be right. She tried it on as soon as it arrived and really liked the airy feel. The packaging was neat too which made the ord... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

***scammer**Do not buy from Harper wears. Picture and description misleading. Fit shocking. China based retailer posing as western online shop. Exchange/refund will cost u more than return postage/r... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(174)

172 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Buyer be ware take your money and do…

Buyer be ware take your money and do not provide the goods
Order placed 12th June and still not delivered

Have advised that order has been delivered and also advised the quality of product is crap supposed to be orthotic support does not come even close to to support
Total waist of money and would not recommend

12 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that you’re still waiting for your order and sincerely apologize for the frustration this delay has caused. We understand how disappointing it is to have paid for your purchase and not yet received your items. We would like the opportunity to look into your order status and assist you as quickly as possible.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Waiting for the shoes to arrive

Waiting for the shoes to arrive, very easy to order. The free delivery is a great deal.

25 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind review! We’re delighted to hear that you found the ordering process easy and that you’re enjoying the benefit of our free delivery offer. We hope your shoes arrive soon and that you love them once they’re with you. We truly appreciate your support and look forward to serving you again!

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

The product was cheap

The product was cheap, didn't look like the photo and didn't match the size guide. I wasn't offered a refund that matched australia standards. Once I returned the product I then was charged a 15% restocking fee. DO NOT BUY

25 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the disappointment caused. We understand your concerns regarding the product quality, sizing, and the return process, and we appreciate you sharing this feedback with us. We would like the opportunity to review your case and work toward a fair resolution for you.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

This is a complete scam

This is a complete scam. Order 3 100% cotton shirts. Received 3 polyester shirts which don’t look like the images. Tried to return but they take a restocking fee plus you need to pay for shipping back to China. Or they will give you a 10% refund. Complete scam do not buy from them.

24 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear about your experience and sincerely apologize that the items you received did not meet your expectations. We understand your frustration regarding the product materials, appearance, and the return process, and we appreciate you taking the time to share your feedback. We would like the opportunity to review your order and work toward resolving your concerns.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

The quality of the garment was awful

The quality of the garment was awful. Cheap horrible poly cotton fabric. And very poorly made. No fabric details, no care details. Made for $5 in a sweat shop somewhere and sold for $79 + shipping. More fool me. I will be more careful of shonky traders in future.

24 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that the garment did not meet your expectations, and we sincerely apologize for the disappointment you experienced. We understand your concerns regarding the quality, fabric, and labeling, and we appreciate you taking the time to share your feedback. Your comments are important to us, and we would like the opportunity to review your case and address your concerns.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

The clothing was beautiful to see and…

The clothing was beautiful to see and that made it easy to find something for my special occasion.

24 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you enjoyed browsing our collection and found something beautiful for your special occasion. It’s wonderful to know our selection made your choice an easy one. We truly appreciate your support and hope you love wearing your outfit!

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

This company is a fraudulent advertising disgrace.

Ordered Melinda Orthopaedic ankle boots. Advertised as High Quality Leather. Arrived in timely manner. Only good thing about this company I’m afraid. The Boots are not ‘High Quality Leather’ at all. They are made of PU rubbish, that is so thin that you could poke your finger through it. Has a synthetic backing with what crackles like thin cardboard when you bend the boot.
ABSOLUTE RUBBISH!
So be warned, don’t not make the same mistake with this company as I.
False advertising at its finest.

24 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that the boots did not meet your expectations, and we sincerely apologize for your disappointment. We understand your concerns regarding the product materials and appreciate you taking the time to share your feedback. Customer satisfaction is very important to us, and we would like the opportunity to review your concerns and work toward a suitable resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

**DO NOT BUY ** I wonder if they are a scam?

**DO NOT BUY – Extremely Disappointing Experience**

I placed an order with Harperwears on **6 June**. It is now **24 June**, and I still have not received my shoes.

The customer service has been appalling. Every enquiry is met with the same generic response: *"Please be patient."* No action, no solutions, no accountability, and no genuine support.

I have paid in full, received no product, no compensation, and no meaningful assistance despite waiting weeks for delivery. At this point, the experience is unacceptable.

What concerns me even more is that before I even received my order, Harperwears emailed me asking for a review in exchange for a reward. Their email stated:

*"Leave a review now... As soon as we see your review, we'll send over your discount code."*

In other words, customers are being incentivised to leave reviews before they have even received or assessed the product. This raises serious questions about the authenticity and reliability of the positive reviews displayed online.

Customers should be aware that many reviews may have been written before the shoes were even delivered.

I cannot comment on the quality of the shoes because, after more than 3 weeks, I still don't have them. What I can comment on is the poor communication, lack of customer care, and review practices that I find highly misleading.

Based on my experience, I would strongly advise others to not be ordering from Harperwears.

6 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the delay and the communication you’ve received. We understand how disappointing it is to still be waiting for your order, and we appreciate you sharing your concerns regarding both the delivery process and our review request. Your feedback is important to us, and we would like the opportunity to investigate your order and work toward an appropriate resolution.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

Total SCAMMERS

I purchased 3 pairs of shoes. Super low quality shoes arrived after over a month. I requested a refund. They asked me to post them back to China (even though their website said they are located in Melbourne and Norway). After almost $80 of postage charges, I never heard back. I wrote a review here that they did not like and got deleted. They asked me to email them my order number. I did and again never heard back from them! Three months on and still no communication or refund of my money! Total scammers! #HRPR1046

30 mars 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear about your experience and sincerely apologize for the frustration and disappointment this situation has caused. We understand your concerns regarding the product quality, the return process, and the lack of communication, and we appreciate you taking the time to share your feedback. We would like the opportunity to review your case thoroughly and work toward resolving it as quickly as possible.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I ordered the boho dress as a small…

I ordered the boho dress as a small gift and honestly didn’t expect her to like it that much. She tried it on right away and kept saying the sleeves were the best part. The delivery was smooth too, no weird delays or damaged packaging.

1 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that the boho dress made such a great gift and that she loved it from the moment she tried it on. It’s especially lovely to know the sleeves were her favourite feature and that your order arrived smoothly and in perfect condition. We truly appreciate your support and hope to welcome you back to Harper Wears again soon!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

It was so easy to order my boots I…ķ

It was so easy to order my boots I looked at others at first but came back to the ones I boughy

21 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process so easy and that you chose to come back to the boots you loved. We hope they exceed your expectations when they arrive. We truly appreciate your support and look forward to serving you again!

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Great coloured shoes!

The shoes I ordered arrived within 2 weeks; they are a little smaller than I would like, so I would definitely size up a full size like they recommended (my feet are a half size, so I sized up a half size and they’re just a little snug). The colours are great!

22 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for taking the time to share your feedback! We’re glad to hear your shoes arrived within two weeks and that you’re happy with the colours. We also appreciate you sharing your sizing experience, as it may be helpful for other customers, and we’re pleased our sizing guidance was useful. Thank you for your support, and we hope you continue to enjoy your new shoes!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Very Simple To Use Online Ordering Process

I have not received the product yet but ordering it online was made easy by the simple to use selection process and payment methods offered.

21 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind review! We’re delighted to hear that you found our website easy to use and that the selection process and payment options made ordering simple. We hope your order arrives soon and that you’re delighted with your purchase when it does. We truly appreciate your support and look forward to serving you again!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Ordering process was smooth

21 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind review! We’re delighted to hear that you found the ordering process smooth and easy. We work hard to make shopping with us as simple and enjoyable as possible, so your feedback means a lot. We truly appreciate your support and hope you enjoy your purchase!

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

I refer to my previous comment 2 days…

I refer to my previous comment 2 days ago.
You now trying to look good on this platform will only give me an option to write another review. The 30 day guarantee does not exist with sizing etc. Your web page is all lies.
I also not you were given the opportunity to make things right via 2 emails which a 15 percent restocking fee when they are intact poorly made and not to standard. Secondly a 15 percent reduced fee from the original 10 percent reduction. That's great news but what will it do with the shoe that still does not fit the foot due to being so small photos were sent of the size difference. It's a simple exchange or full refund.
No other options will be accepted.on our behalf.

I will write more poor review till you find our email and rectify. I will not send another as 2 unacceptable responses have already been given.

19 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry that your previous contact with us has left you feeling unheard and frustrated. We sincerely apologize for the concerns surrounding the sizing, product quality, and the options discussed for resolving your return. We understand that you have already provided details and photos, and we would like to ensure your case is reviewed properly by the appropriate team.

Please email us at info@harperwears.com with your order number, and our team will review your case again so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I had a smooth experience ordering from…

I had a smooth experience ordering from Harper Wears. The website was easy to navigate, and the ordering process was quick and straightforward. I found a lovely selection of items and am looking forward to receiving my order. So far, the experience has been pleasant, and I hope to shop with them again in the future.

21 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that you had a smooth ordering experience and found our website easy to navigate. It’s great to know you enjoyed our selection, and we hope you love your order when it arrives. We truly appreciate your support and look forward to welcoming you back to Harper Wears in the future!

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

I bought the button down mainly for…

I bought the button down mainly for work, but I’ve already worn it outside office too. It has a clean shape without looking too stiff, and it doesn’t lose structure after washing.

25 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review. We’re delighted to hear that the button-down has been such a versatile addition to your wardrobe, both for work and beyond. It’s especially great to know you appreciate its clean shape and that it has held its structure well after washing. We truly appreciate your support and hope you continue to enjoy wearing it.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

My shopping experience was next to none…

My shopping experience was great with Harper Wears. I’m looking forward to receiving my new shoes.
Unfortunately the shoes were really small. I was so disappointed. I ordered AU43 and the shoes were no more than AU39, so my feet could not fit into them. I was offered a 10% refund, or pay for postage back to China plus a 15% loading for handling. So unfortunately I have lost money on these shoes that I can’t wear.

20 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a great shopping experience with Harper Wears. We’re excited for you to receive your new shoes and hope they exceed your expectations. We truly appreciate your support and look forward to serving you again!

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Well I haven’t received my order yet…

Well I haven’t received my order yet but I’m hoping the boots will fit well.

20 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you for your review and for choosing Harper Wears! We’re excited for your boots to arrive and hope they fit you perfectly. We truly appreciate your patience and support, and we look forward to hearing what you think once you've had a chance to try them on.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

The blouse has become one of those…

The blouse has become one of those pieces I keep reaching for when I don’t want to overthink an outfit. It sits nicely on the shoulders and doesn’t look boxy. Pretty easy to style.

6 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re delighted to hear that the blouse has become such an easy, go-to piece in your wardrobe. It’s wonderful to know you’re happy with the fit through the shoulders and how effortlessly it styles without feeling boxy. We truly appreciate your support and hope you continue to enjoy wearing it.

Kind regards,
The Harper Wears Team

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