Harperwears Avis 

175
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was unsure about ordering a dress online as a gift but the satin one worked out really well. The fit looked flattering and she said it stayed comfortable the whole evening. That was enough for me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was so impressed with their range of women’s shoes. The quality was excellent. After my purchase I received a lovely email thanking me for my purchase. I will definitely be returning to purchase... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

***scammer**Do not buy from Harper wears. Picture and description misleading. Fit shocking. China based retailer posing as western online shop. Exchange/refund will cost u more than return postage/r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got the boho style dress as a surprise and wasn’t sure if the sizing would be right. She tried it on as soon as it arrived and really liked the airy feel. The packaging was neat too which made the ord... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(175)

175 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Be wary of this site

I bought a pair of shoes online and have yet to receive a confirmation email with the tracking number. The only communication I have had since my purchase is an offer to receive 50% off my next order if I leave a good review. I have emailed twice in the last five days with no response. I tried calling their customer number, only to be referred back to their email. The only evidence I have of my purchase is the debit showing on my credit card. I caution all customers to be wary of this site. Their customer support has been nonexistent for me. I have been left with a feeling of being scammed and am simply out of pocket.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The blouse was for my wife and she’s…

The blouse was for my wife and she’s already worn it multiple times. It looks clean and fits her shoulders better than a lot of tops she orders online.

13 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that your wife is already enjoying the blouse and has worn it several times. It’s especially great to know that the fit worked so well for her, as we understand how important that can be when shopping online. We truly appreciate your support and hope she continues to love wearing it.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Shoe width enquiry

Enquiry made regarding width.
Email sent and promply replied same day.
Enquiry answered and purchased product.
Very polite and cant wait gor delivery.

9 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Cheap shoddy shoes nothing like the photo advertisedOrdered a pair of premium orthopaedic…

Ordered a pair of premium orthopaedic boots and have just received what looks like some cheap vinyl crap someone has put together in their kitchen. Nothing like the photo advertised. Now it seems I have to spend a fortune shipping them back to wherever they came from to get a refund. Not Happy . Do not buy from this place . It's a scam

9 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear that your order did not meet your expectations and completely understand your disappointment and frustration. We sincerely apologize for the concerns regarding the product quality, appearance, and return process. This is not the experience we want for our customers, and we appreciate you taking the time to share your feedback with us.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

Don’t do it

Savannah ‘linen blend’ pants not as advertised - which they admitted. Packaging says polyester however no fabric or care label on garment. Shipped from China. Company has offered paltry $7 money back or full refund if we return by post with a warning that postage is expensive with returned parcels often lost or damaged in transit. Total scam.

6 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear about your experience and understand your frustration regarding the product material, labeling concerns, and return process. We sincerely apologize that the item did not meet your expectations and that the resolution offered has left you feeling disappointed. Your feedback is important to us, and we would appreciate the opportunity to review your case more carefully with our support team.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Very prompt attention to emails…

Very prompt attention to emails regarding purchase

4 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind review! We’re very pleased to hear that you received prompt attention and support regarding your purchase. Providing responsive customer service is something we truly value, so your feedback means a lot to us. We sincerely appreciate your support and hope you enjoy your experience with Harper Wears.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

Don't deliver

Ordered boots over a month ago. They use a cheap untrustworthy delivery service that don't have customer support and bad reviews. Won't refund because their incompetent delivery service chose not to deliver items i paid for.

5 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to hear about your experience and completely understand your frustration regarding the delivery delays and lack of support you’ve encountered. We sincerely apologize for the inconvenience caused and understand how disappointing it is when an order does not arrive as expected. Your feedback is important to us, and we would like the opportunity to review the situation further with our team.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I wasn’t expecting the boho dress to…

I wasn’t expecting the boho dress to feel this comfortable. It’s light, breezy, and perfect for warm evenings.

14 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re delighted to hear that the boho dress exceeded your expectations and felt so comfortable to wear. It’s wonderful to know you enjoyed the light and breezy feel, especially for warm evenings. We truly appreciate your support and hope you continue to love wearing it.

Kind regards,
The Harper Wears Team

Noté 4 sur 5 étoiles

Great Shoes

The website is easy to use and there are great description of the products

6 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you found our website easy to use and that the product descriptions were helpful during your shopping experience. We always aim to make browsing and choosing items as simple and informative as possible for our customers. We truly appreciate your support and hope you enjoy your purchase from Harper Wears!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Fantastic product

My order was straight forward. No hassles, shipped promptly. Great products at a fantastic price. I can't wait to use them.

22 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that your ordering experience was smooth and hassle-free, and that your items were shipped promptly. It’s also great to know you were happy with the products and pricing. We truly appreciate your support and hope you absolutely love using your new items!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I got the lace maxi for my wife for…

I got the lace maxi for my wife for dinner, and she looked amazing in it. She also said it was comfortable, which was the main thing for her.

13 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re thrilled to hear that your wife looked amazing in the lace maxi and, even more importantly, felt comfortable wearing it. It’s wonderful to know the dress was a great choice for your dinner occasion. We truly appreciate your support and hope to welcome you back to Harper Wears again soon.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Super easy

Super easy to navigate website and found the item I was searching for in a matter of moments. Checkout was easy and straight forward.

5 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate and that the checkout process was smooth and straightforward. Creating a simple and enjoyable shopping experience for our customers is very important to us. We truly appreciate your support and hope you love your purchase from Harper Wears!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I bought the tank for my wife because…

I bought the tank for my wife because she always needs basics that don’t look too plain. She liked the fit and said it worked well under her blazer.

12 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your lovely review! We’re so pleased to hear that your wife enjoyed the tank and that it gave her the balance of comfort and style she was looking for. It’s great to know the fit worked well and paired nicely under her blazer. We truly appreciate your support and hope she continues to enjoy wearing it.

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I accidentally ordered an additional…

I accidentally ordered an additional item while completing my order Emailed customer service and Melissa emailed back within 24 hour to say the issue was being resolved Great service Cant wait to get my order 👍

3 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your kind review! We’re very happy to hear that Melissa was able to assist you quickly and help resolve the issue with your order. Providing helpful and responsive customer service is something we truly value, so your feedback means a lot to us. We hope you love your order once it arrives, and we really appreciate your support!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

Highly recommend

The experience was wonderful as I asked a question and they got back to me straight away which led me to ordering the boots as I asked a few other companies and they didn’t even bother getting back to me. Highly recommend Harperwears.

3 juin 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for your wonderful review and recommendation! We’re delighted to hear that our team was able to respond quickly and provide the support you needed before placing your order. Customer service is incredibly important to us, so it means a lot to know your experience stood out. We truly appreciate your support and hope you absolutely love your new boots!

Kind regards,
The Harper Wears Team

Noté 5 sur 5 étoiles

I wore the lace dress for a dinner I…

I wore the lace dress for a dinner I almost cancelled on, and I’m glad I didn’t. It felt pretty without being uncomfortable, which is honestly rare.

19 mai 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

Thank you so much for sharing this with us! We’re truly happy to hear that the lace dress made you feel both beautiful and comfortable for your evening out. It means a lot to know it gave you that extra confidence, especially for an occasion you were unsure about attending. We really appreciate your lovely feedback and your support for Harper Wears.

Kind regards,
The Harper Wears Team

Noté 1 sur 5 étoiles

Harperwears is a scammer

Harperwears is a scammer. Their page says their offices are in Melbourne and Norway with their contact number being a Victoria one! I called the number for a follow up and it transferred to an overseas pre-recorded message in a foreign language. I finally received the 3 pairs of shoes I had ordered all super low quality and strange sizes. Returned them to the warehouse they were sent from in Sydney but returned “not known at this address”! They told me to return them to China! After $80 postage fees, now they are not responding to my emails regarding the refund. DO NOT BUY FROM HARPERWEARS!

20 avril 2026
Avis spontané
Logo de Harperwears

Réponse de Harperwears

Hi,

We’re very sorry to read about your experience and understand how upsetting this situation has been for you. We sincerely apologize for the frustration caused regarding the sizing, return process, shipping costs, and delays in communication. This is not the level of service we aim to provide, and we appreciate you bringing these concerns to our attention so they can be properly reviewed.

Please email us at info@harperwears.com with your order number, and our team will review your case so we can work toward a fair resolution for you.

Kind regards,
The Harper Wears Team

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