Harrington Housing - Austin Avis 5

I rented with Harrington at the Hive at Red River. It was a horrible experience on all levels.

1)Their on-site person, Nate, does not care about you once you have moved in and is highly unreliable and never shows up on time.
2)I had been promised fresh bedsheets, but instead only found a clogged drain, dirty bedsheets, a broken cupboard, a broken bathtub, and a few dead roaches in my flat. It clearly has NOT been cleaned at all.
3)Harrington Housing kept demanding payments that I had already made. Even sending receipts did not work, and I only got automated replies until I threatened them with my lawyer.

There are also issue with the Hive itself, such as weed smell, noise, mold, dirt (also from pets), unstable internet and in early 2025, maintenance request swere ignored.

Harrington Housing manages a property in Austin called the Hive Red River. While the maintenance staff is kind and hardworking, the building is too old for them to address all of the problems effectively. Expect AC outages, internet outages, pests, getting stuck in the garage, mold and peeling paint in the bathroom, and flooding inside the apartments during rainstorms. What makes this worse is the unprofessional and rude staff of Harrington Housing (Nathaniel Solomon) whose polite demeanor before you sign the lease takes a 180 degree turn after you do. Though their business model is all about providing co-living spaces they don't think about concerns a tenant might have in these kinds of apartments. The staff will enter the unit unannounced to give tours and provide no warning when new tenants will move in (this resulted in me getting locked out by a new tenant who didn't get any warning not use the deadbolt). The space I stayed in had no lock on the door and it took over two months of constant emailing and calling on my part before it was finally installed. Additionally, they rent out spaces in their units via airbnb and expect you to help travelers at any time of night. The portal that you make payments through often doesn't work and does not keep a record of your payments, which led on several occasions to the staff asking me for screenshots of my past payments. Why wouldn't the company keep a record of tenants' payments? Are they trying to trick people into overpaying? I would not recommend renting at the Hive Red River or through Harrington Housing which now goes by the name of Flatt.

lol these guys are a complete scam. Terrible living quarters and even worse customer service. That bobble head dude Nathaniel Solomon is ZERO help whatsoever and will say and do whatever it takes to make the booking happen. Harrington Housing’s terms are trash, they have a 28 day rent payment cycle so that means your rent is always due on a different day throughout the month. They do this payment cycle to get an extra $1000 dollars out of tenants per month. I highly advise people to take ask for their lease terms and run it through ChatGPT to find terms that are unethical, scammy and work against your favor and trust me, you will see alot. One other thing I find odd is that they now operate under the name “Fllat”, but still send me emails under the Harrington Housing name and also use the same Harrington Housing website as before 🤔. My guess is that they needed to rebrand due to terrible reviews/lawsuits, etc. Don’t waste your energy or time. These guys have been terrible.

Overall everything was great. I have spent three months here and didn’t have any problems. Nate personally made sure he fixed every minor problem that I have faced and made my stay much better.

Great place! Every one here is very nice, professional, and helpful. I love living here. Will give them a solid 5 stars.