Harrington Housing - Washington D.C. Avis 13

I moved out in August 2025, and as of April 2026, I have not received my security deposit back. For the past eight months, Fllat has continually postponed the payment, offering excuse after excuse. Despite my constant follow-ups, they have now stopped responding entirely and have failed to provide any documentation.

It is incredibly unprofessional to keep postponing a refund for nearly a year. This is a direct violation of D.C. law, which requires deposits to be returned within 45 days. I am now forced to escalate this legally. Future tenants should be extremely cautious—getting your money back from this company is an uphill battle!!!

I moved out more than a month ago and my security deposit has still not been returned.
Despite weeks of follow-ups, the agency has failed to provide any documentation or proof of deductions for damages. Used their Fllat.com site. Housing in Washington D.C
This situation remains unresolved.

Good management, fast responses. Nice lobby as well in NY building.

It’s a scam company they said they would give me my deposit in 45 days and it’s been more than that I’m still waiting….

The management of this place is extremely unresponsive. People smoke weed inside their rooms, and despite multiple complaints, nothing has been done about it. Additionally, the walls are so thin that I can even hear mice walking inside them and around the room. The living conditions here are unacceptable.

They are scam. They took 1460$ as security and never refunded. Tried to contact them but no one responded for 5months. I am a student and it became difficult for me without my refund to survive.

I am currently living here as I am constantly not been assisted with my security deposit or let alone the living circumstances in my apartment. I do not mind sharing my identity. There has been a constant toilet clogging situation here. The toilet bowl has overflowed on my face multiple times. The Harrington housing does not gives a CARE about if you are contacting them for any of the living space issue. They just keep sending you threatening emails of the deposits. They added extra time period to my living arrangement just to charge me extra. Neither they share their leasing agreement before you make the payment nor they sign it themselves or ask you to read it before providing you with it. Their management does not gives two rats about any inconvenience you might face too. They are only friendly until you are prospective client of them. My roommate has been threatening and bullying me to which I asked for their help and they are not doing anything about it at all. Not only this I am scared that they bully you to a point that you give up on your security deposit yourself. They have been doing this to a friend of mine who has already left the apartment. They do not even respond to you once you are a part of the apartment. This has been the worse decision of my life so far and I would highly NOT RECOMMEND THEM . If anything happens to me physically or mentally, they are solely responsible for it. I would highly recommend legal authorities to take a strict action against them.

I rented an apartment to move in for the 14th, signed a lease, sent the holding fee, deposit, and first rent. They said I couldn't rent at the location I chose and changed it. They requested I set my arrival time on the app, I did. Ended up waiting hours outside with my heavy luggage and boxes with my friend. They say, we can't move you in today, your date is tomorrow. I take the train 2 hours to put my things back in a $200 storage unit. I book a last minute hotel room for $300. They wake me up with an email claiming they will sue me for missing the rent, and I tell them that they need to find out where they put my money. I go back to the apartment for move-in. They text, "I'll see you at 4!" I stand there until 4:45 until they text that I can't move in, the financial team lost my rent, but they might find it tomorrow. I tell them to cancel the lease and refund me immediately while they beg me not to. Absolute garbage service.

Responsive Staff and excellent service. Staff are highly responsive and always ready to help when you request for their service.

DO NOT BOOK WITH THEM. I paid an accommodation in dc via the agent Serra and on the day I should move in I receive an email that the booking is cancel. I was stuck with no where to go. I have been sending emails for refund nobody bothers to answer me

I took a lease at Harrington Housing for a year. Hands down the biggest mistake of my life. If you can live with mice, no walls or doors, and an especially crappy management team, by all means you should. Students usually rent at HH considering their lower price point. However, it's much more advisable to live either in a different location (rosslyn is one metro stop away and offers safer, better and cheaper amenities) or find shared rooms in columbia plaza with a bunch of students. Regardless, HH was a horrible experience and this is coming from a person that is extremely accommodating and hard to aggravate. HH management is bottom tier trash and has a space specially booked in hell, with mice, no walls, and no doors.

Terrible. My room doesn’t have a door or a lock, communication with staff is terrible, I have rats in my kitchen and I just moved in, the walls are so thin and basically non existent, gym is run down and most equipment don’t work and staff are rude. I want to move out but I apparently can’t because I don’t meet the requirements. This is a deal with the devil.