I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Voir plus
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Lisez les avis des autres
Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Voir plus
L'entreprise a répondu
Smooth, easy and efficient! Great communication throughout from Harry Hall, especially Donna who handled my claim. It took a while to receive my notes and xray / scan images from the hospital and they... Voir plus
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Coordonnées de contact
Royaume-Uni
- harryhall.com
3,9
Bien
187 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gold Membership
I have just insured my horses with the Harry Hall Gold Membership by phoning. I spoke to Vicky, who was excellent from start to finish. Brilliant customer service and very informative.
9 avril 2021
Avis spontané
Dreadful customer service
Dreadful customer service. Takes them over 5 days to respond to an email, which then convieniently meant I had to pay and admin fee on cancelling the policy. Also returned a rug to them. 2 weeks later they decided it was to “soloed”‘to accept and refused to refund! Avoid if possible!
13 janvier 2021
Avis spontané
Treat their staff as numbers not…
Treat their staff as numbers not people. Open and close business to asset strip and dont care about impact on employees as lo g as the directors are sorted. Harry Hall and other businesses such as Stuncroft come under the umbrella of Riding international who pull the strings but its the same few directors rotating
9 novembre 2020
Avis spontané
RIDER INSURANCE POLICY CANNOT BE CANCELLED
I have had a rider insurance policy with Harry Hall for a while now, but recently need to cancel this. As there is no option to cancel this on their website, and it is not taken as a direct debit but rather taken from my card each month as a purchase, I emailed them over 1 week ago, asking them to cancel the policy. I have still had no response, and as it is coming up to the end of the month, I imagine i will soon be charged for this product again and there is nothing I can do to stop it. I would never have taken out the policy if i had known it would be so hard to cancel!
29 août 2020
Avis spontané
Réponse de Harry Hall
We are sorry you are unhappy with the agreed terms and conditions of the membership, these are advised at point of purchase, displayed on online and emailed to your with your policy documents on the day of purchase.
https://harryhall.com/oneclub/terms-and-conditions
Membership subscriptions run for one year from the date of joining. Payments will be taken, monthly or annually depending on the options chosen during sign up and will recur until cancelled.
If you decide to make payments for your gold membership on a monthly basis, should you cancel your payments for any reason during the year, you will be required to settle any outstanding balance.
Should you require any further support our team are available on 01274 711011 9am – 17:30 Mon- Fri or on email contact@harryhall.com
Fast delivery every time
Fast delivery every time - great value and quality products. Love the protechmaster range, been great for my horse.
22 août 2020
Avis spontané
Fab company as always
Fab company as always, I don't think delivery could have been quicker and excellent customer service everytime I use this company
6 juin 2020
Avis spontané
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