Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... Voir plus
L'entreprise a répondu
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... Voir plus
L'entreprise a répondu
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact w... Voir plus
L'entreprise a répondu
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had g... Voir plus
L'entreprise a répondu
This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Écrit par l'entreprise

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Irlande
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible online and customer service.
Ordered a Bosch Hob online. Received email to say available for collection. Took an hour off work to collect the hob... not there. They then said to collect in their warehouse... guess what...not there either!
Tried calling them to complain... guess what...did not answer the phone.
Tried reaching out online via live chat.... guess what ... no one available to chat.
Do yourself a favour and do not use their online ordering service... they are all over the place!

Réponse de Harvey Norman Ireland - Blanchardstown
This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the customer service departments are these 2 stores is really nothing to write home about, especially after you have spent thousands on furniture. I would say if you are looking for more honest reviews, go and look at their Google reviews.

Réponse de Harvey Norman Ireland - Blanchardstown
The washing machine we ordered wasn't available and customer service were excellent in resolving the issue. Our delivery and installation was seamless with Ger who was lovely to deal wit

Réponse de Harvey Norman Ireland - Blanchardstown
Very quick delivery and John and Nathan installed everything professionally and neatly. The sofa is perfect and we are delighted with the experience of shopping at Harvey Norman

Réponse de Harvey Norman Ireland - Blanchardstown
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made the whole process quick and hassle-free. Really happy with the service and would definitely recommend them. Thanks again, Ben and Brendan!

Réponse de Harvey Norman Ireland - Blanchardstown
Tommy and James were excellent at fitting the dishwasher and they went out of their way to be helpful and charming.

Réponse de Harvey Norman Ireland - Blanchardstown
The team was helpful and made the whole process easy. The product arrived on time and exactly as described. Overall, a smooth and reliable experience

Réponse de Harvey Norman Ireland - Blanchardstown
Tommy and James were fantastic duo and did a great install of plumbed American style fridge

Réponse de Harvey Norman Ireland - Blanchardstown
Nicola was amazing. So information, friendly. We bought 3 mattresses from her. Delighted!

Réponse de Harvey Norman Ireland - Blanchardstown
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had gotten from elsewhere. Top service and nice guys too! Zero mess afterwards.

Réponse de Harvey Norman Ireland - Blanchardstown
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact with me regarding delivery dates and organised the delivery at short notice in the end.
Such a stress free experience. I'd give 6 stars if there was that option.

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
So i bought couple of things of HN couple of times , now i'm waitting for a desk and a chair for a week and hasn't been dispatched , it looks like the supplier hasn't even been notified since it's been a week and hasn't been dispatched .
Secondly , Harvey norman might have the worst customer service system i've ever encountered .
The '' chat bot'' is basically useless , a representative is never available , if you call in the people sound very frustrated or annoyed , as if you're disturbing them or something . I don't even know how i can cancel the order so i can at least buy it from other place .

Réponse de Harvey Norman Ireland - Blanchardstown
Martin and Ryan delivered and assembled our dining table! Nice lads and super respectful! Prompt and efficient delivery! Thank you so much!

Réponse de Harvey Norman Ireland - Blanchardstown
I needed the assistance of your lovetech department in your Blanchardstown Centre Store in Dublin 15. I was looked after by a lad by the name of Matt. He was absolutely excellent his knowledge of all things technical was second to none. His attention to ensuring my problem was fixed and his customer service skills are also excellent. Harvey Norman should be proud to have such a fantastic descent person on their staff at the computer technical department

Réponse de Harvey Norman Ireland - Blanchardstown
Bren and his mate were very good assembling furniture.
Great service will definitely order more.
Gar Kinsella.

Réponse de Harvey Norman Ireland - Blanchardstown
A huge thank you to Darren and Dylan for delivering and putting together my new sofa. I absolutely love it. From the quality of furniture, the customer service and the delivery team Harvey Normans are exceptional. Kind regards Natasha

Réponse de Harvey Norman Ireland - Blanchardstown
Delivery guys Dylan and Michael gave a great service delivery to me with furniture . Service with. Smile and very professional and efficient . A great asset to their company . Thanks lads
Pat Beirne
Meath

Réponse de Harvey Norman Ireland - Blanchardstown
Great product ! Fast delivery ! Highly recommended ! Awesome service on Dublin, Ireland !

Réponse de Harvey Norman Ireland - Blanchardstown
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.