Harvey Norman Ireland - Swords Avis 

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was also a genuienly lovely person. I'm delighted with my purchases. Thanks very much Jackie 🤗🤗🤗

Very nice guys, made sure everything was fully tested and working well.

Thank you so much Ger and AL

I bought a new Tv from swords branch Friday last
I was fortunate to meet James Neary
A most helpful young man ,made you feel confident about the product.
When he came to check stock there was several available but to his disappointment not in the store .
Hé was v apologetic but reassured me he would collect one from stock on his break & delivered it to my home so I pd immediately.
James did more than work & I feel hé is a Hugh addition to your staff
Two days later i also purchased an air fryer from him .knowing I would have confidence again I choose the most suitable for me .
Thank you James & Harvey Norman
Angela Donabate

My Sony Bravia KD-50x75WL broke down less than 3 years old. I put in a fault report provided details and received email promise to contact me within 24hrs. After a few days I followed up with email. Only silence from HN. I expected better .

Have been using them for years for anything ive needed from furniture to house appliances and presents too , Ive had massive help from Solomon in the Tech department and David in the furniture department

It was great service. Shop assistant was amazing, helpful and gave much information about products. Thank you!

Excellent, friendly, helpful and expert all round service from Solomon from purchasing a new phone, trade in of current phone and best experience of my time in Ireland. Lucy provided excellent, friendly, helpful service during the transfer of my data from one phone to another. The store location and atmosphere is amazing, great service and experience.

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email stated Airside for pickup. The new location (back of Dublin Airport) was closed & only open 9 to 5 (I work these hours). Told him to cancel order but two hours later, it's still showing as awaiting collection. They have my money & I have no TV so tomorrow will be more wasted time trying to remedy.

Crap service & won't be using them again. Recommend stick to other shops that don't give you BS runaround.

I bought a TV at the Swords branch and had a problem with it when I got it home. I brought it back to the store and they replaced it for me without the slightest trouble. I found them to be knowledgeable and cared about looking after the customer. A rare combination these days

I just recently moved into a new home and Damian in electrics was more than helpful. His professionalism, warm personality and advice made me constantly return to the store. I have spent thousands and it’s all down to Damian!!
Joe was also extremely helpful one day when Damian was off.
Many thanks,
Vanessa and Amelia.

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, but the lads couldn't have been better, somehow managing to keep laughing and joking the entire time! Can't thank Daniel and Adam enough!

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out again to Harvey Norman and this time Richard luckily answered, and resolved the issue after taking our call... Thank you for your time and understanding. Cheers Gar

The staff were excellent and helpful. I reviewed several laptops and I am delighted with the Samsung I purchased. The cashier was very helpful as I had gift cards and money to pay for the laptop, as this was a retirement gift from the company I had worked for. So the cashier was very helpful with receiving gift cards and loose money. Welldone 😊

The lads were bang on time..very professional and had it all assembled and up and running in minutes..thanks

Kris and Jovan fitted my outdoor security camera. They were so efficient. It was fitted in 15 mins. A job well done.
Thank you so much.

Driver gave me a call on the morning of delivery with an ETA. Arrived in the timeframe. Unloaded all items, assembled furniture and took away rubbish. What more could I ask for?

Very good Very happy

2 very helpful men delivered my fridge. Discovered it didn’t fit in through my door Told them to leave it outside and I would sort it. Therein lay my mistake! A call to the wonderful Richard in Swords who by some miracle was able to send the fabulous team of Tommy and James who sorted the problem. 15 mins of doors off and doors on and the fridge is in my house. Superstars!

Hey Harvey Norman, your Electronics manager in swords refused to price match one of your bricks and mortar competitors today’s. He said you only price match against the major retailers you reference on your website, I think that’s not true, is it?

What happened to Harvey won’t be beaten on price or have you changed your policy?

You’ll see from the mobile number we are loyal customers.

Poor Form Harvey.

Will think twice next time.

The staff were quite rude and the customer service could be improved.