Ordered a microwave on click and collect. Thought i would get in within the two hours your website says. Got an email to say it will be delayed by 15 days. Why have an option for click and collect i... Voir plus
L'entreprise a répondu
Corner Airton & Greenhills Road, Tallaght, Tallaght, D24 E205 Tallaght, Dublin 24, IE
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Ordered a microwave on click and collect. Thought i would get in within the two hours your website says. Got an email to say it will be delayed by 15 days. Why have an option for click and collect i... Voir plus
L'entreprise a répondu
The sales representative who looked after us today made our experience. Her name was Uliana. She was very knowledgeable about the products and very friendly but professional.
L'entreprise a répondu
Ger and Dan fitted a hob and oven for us. They are professionally competent and very personable to deal with. Would highly recommend.
L'entreprise a répondu
Excellent customer service from start to finish. Also prompt aftercare. Tony Anthony assisted me in choosing the furniture and went beyond the call of duty. The delivery service was done by 2 lads,... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Écrit par l'entreprise

Corner Airton & Greenhills Road, Tallaght, Tallaght, D24 E205, Tallaght, Dublin 24, Irlande
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The sales assistant was not very mannerly and rude. I went to collect an item, left me waiting to the side, desktop with other customers and her manner was not very pleasant . Not what I expected.

Réponse de Harvey Norman Ireland - Tallaght
Ordered as per usual, items not in stock but appearing in stock online when order was placed
Radio silence for 4 days until i had to chase my order up, was supposed to collect from Tallaght, i am told i can only collect from Drogheda as stock is limited, fair enough, i drive all the way there, no email sent nobody told the lads in Drogheda i am there to collect.
Acter 1 hour of phonecalls both me and Drogheda store towards Tallaght, i get one of the 2 items. For the 2nd item i had to go back to Tallaght. Complete joke, if it would have not been for me actively chasing up, there would have been no email or information coming from them after they took the money

Réponse de Harvey Norman Ireland - Tallaght
Fast delivery arrived on time within the time frame given. Super quality 👌

Réponse de Harvey Norman Ireland - Tallaght
Excellent service while ordering online. 1 item was not available but they rang to explain that it would be coming from another store. When collecting I had to wait 30 mins in store before I recieved my order which was 2 small items but with it being Xmas that is understandable.

Réponse de Harvey Norman Ireland - Tallaght
I bought an item online but there was a delay in delivery so I sent an email. I received a phone call from Hristo who was so professional, and went above and beyond to make sure a brilliant service was delivered. Hristo is a credit to your company.

Réponse de Harvey Norman Ireland - Tallaght

Réponse de Harvey Norman Ireland - Tallaght
The sales floor had staff everywhere standing talking to each other but there was only one person at the checkouts so although I was the only person in the queue to begin with, I was still 10 minutes waiting to be helped as the attendant at the till was so slow dealing with the customer already at the till. Wouldn’t do click and collect from here again for this reason. Might aswell have just shown up without a preorder it took so long

Réponse de Harvey Norman Ireland - Tallaght
Worst place ever.
Never have what you want.
Insurance on whatever you buy is a scam.

Réponse de Harvey Norman Ireland - Tallaght
Our sales representative was Sophie who was brilliant. The first delivery was smooth and assembly was great. But the second assembly was not. The arms of the sofa are still wobbly and the delivery guys left some packaging in the drive way.

Réponse de Harvey Norman Ireland - Tallaght

Réponse de Harvey Norman Ireland - Tallaght
Ordered online to collect. Received emai it was ready for collection. Visited the store. Staff checked my ID and gave me my item. Pro was easy and quick. No issues.

Réponse de Harvey Norman Ireland - Tallaght
I have severe deterioration on suite and not receiving any replies to my mails
New Harvey Norman Online Query Confirmation [1043727].

Réponse de Harvey Norman Ireland - Tallaght

Réponse de Harvey Norman Ireland - Tallaght
Contact less click and collect with order delivered to my car was very efficient and timely.

Réponse de Harvey Norman Ireland - Tallaght
Excellent service and advice from Shirley in the Tallaght store when purchasing our new bed and mattress. The delivery was effortless and arrived on time and assembled within 30 minutes. I’ve bought a lot of items from Harvey Norman and couldn’t fault them. Brilliant customer service received.

Réponse de Harvey Norman Ireland - Tallaght
Product is great and what I expected. However when I went into the store to pick it up as I had opted for click and collect. The person behind the till couldn't have been more rude. Rolled her eyes and huffed and puffed when I told her I was there to pick up an order. I've worked in retail so I understand the constant pressure and stress but there wasn't a large que so her reaction made no sense. I wasn't impressed.

Réponse de Harvey Norman Ireland - Tallaght
I would like to extend a very big and sincere thank you to Rachel and Taylor at the Tallaght branch for the outstanding service they provided. From the moment I arrived, they were both extremely welcoming, professional, and attentive. They took the time to genuinely listen to my goals and needs, ensuring they fully understood what I was looking for before offering any advice or solutions.
Their knowledge, patience, and willingness to go the extra mile made the entire experience smooth and stress-free. They explained everything clearly, answered all my questions thoroughly, and made me feel valued as a customer throughout the process. It was clear that they genuinely cared about helping me achieve the best possible outcome.
Thanks to Rachel and Taylor’s excellent customer service, I left feeling confident, supported, and very satisfied with the service I received. They are a real credit to the Tallaght branch, and I would highly recommend them to anyone looking for professional, friendly, and reliable assistance.

Réponse de Harvey Norman Ireland - Tallaght
The washing machine I bought was delivered in two days as promised and I was given good notice and time of day it would arrive.

Réponse de Harvey Norman Ireland - Tallaght
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.