Harvey Norman Ireland - Waterford Avis 

884
•
TrustScore 4.5 sur 5

4,6

Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had Paul and Jamie on site to remove the old appliance and install the new one. They are so professional, obliging, neat and very clean workers. I couldn't thank them enough for being so... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recieved a phone call from the delivery driver early morning he gave me an estimated time of delivery True to his word my product arrived on time Both Damio and Anto unloaded my item they asse... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin d'ameublement et de décoration
  4. Magasin de lave-linges et sèche-linges
  5. Magasin de meubles de chambre à coucher
  6. Magasin de téléphonie mobile
  7. Ordinateur et accessoires

À propos de Harvey Norman Ireland - Waterford

Écrit par l'entreprise

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Écrit par l'entreprise

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Coordonnées de contact

  • Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, Irlande

  • 051 319900

4,6

Excellent

TrustScore 4.5 sur 5

884 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(884)

8 264 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Store was ok i ordered click and…

Store was ok i ordered click and collect which it stated 2hrs I didn't receive the email to go into store for 2 full days

28 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Nicola,

We appreciate you sharing your experience with our click and collect service. We are truly sorry to hear about the delay in receiving your notification. We are reviewing our processes to prevent this from happening again.

Kind Regards,
Conor

Noté 5 sur 5 étoiles

He was a very courteous

He was a very courteous, polite, pleasant and capable delivery man who also installed the new machine and removed and took away the old washing machine.

30 juin 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi Ann,

We're so pleased to hear that our delivery person was courteous, polite, and capable. It's wonderful that the new machine was installed and the old one removed efficiently. Thank you for sharing your positive experience!

Kind Regards,
Conor

Noté 1 sur 5 étoiles

Delivery never arrived on the requested…

Delivery never arrived on the requested date. 5 weeks notice given for the required date

3 juillet 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi Alan,

We are truly sorry your delivery did not arrive as scheduled despite the ample notice. We are reviewing this internally to prevent future occurrences.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Having placed an order for an ultra…

Having placed an order for an ultra scarce portable air conditioner, from recent experience I expected a "sorry it's not in stock" phone call. However a lovely lady broke the bad news but sorted my bad news by offering me an alternative and some money back. True to her word Mr DPD arrived a couple of days later with my only hope of being "cool" Sorry, your name escapes me but thanks 🙏👍.

27 juin 2026
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Réponse de Harvey Norman Ireland - Waterford

Hi Edward,

We are so glad to hear that we could help you stay cool! It truly brightens our day to know that our team was able to turn a potentially disappointing situation into a positive experience for you. We always strive to provide excellent service and find the best solutions for our customers, even when unexpected stock issues arise. Thank you for sharing your kind words and for your understanding. We appreciate your feedback!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Good messaging prior to delivery

Good messaging prior to delivery.
2 very pleasant gentlemen.

1 juillet 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi mary Phelan,

We are so pleased to hear that our messaging was good prior to delivery and that our team members were pleasant. We appreciate your feedback!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Delivery service

Paul and Jamie were very professional and friendly 👏 👌 right people for the right Job.

1 juillet 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi Hanane,

We are so happy to hear that our team members were professional and friendly. We appreciate your kind words and feedback.

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Online order was smooth

Online order was smooth

27 juin 2026
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Réponse de Harvey Norman Ireland - Waterford

Hi Zainab,

We're happy to hear that your online ordering experience was smooth. We appreciate your positive feedback.

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

The website is easy to use

The website is easy to use.
It only took a minute to find what I wanted and to complete the purchase.
I immediately got an email confirming my purchase and it was very easy to track it.

26 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Ann,

We're so pleased to hear that you found our website easy to navigate and that your purchase was completed quickly. It's great to know that the confirmation and tracking process was also straightforward for you. Thank you for your positive feedback!

Kind Regards,
Kevin

Noté 3 sur 5 étoiles

In store experience was wonderful

Tried to pay using humm. Why does it need to know such personal details. Then after going through the application forms only to be told that I've been denied. So I bought the thing in 1 go. Got delivered very quick, remote wasn't working right so I brought it into the store. Luckily it was only the battery, staff were really helpful.

25 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Stephen,

Thank you for your feedback. We understand your frustration with the Humm application unfortunately this is an outside finance company and we would have no input regarding the information they require. We're glad to hear your delivery was quick and that our staff were able to assist you with the remote issue.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

Purchased online

Purchased online. Click and collect. Very easy.

26 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Michael,

We're so glad to hear that our click and collect service made your purchase easy! We appreciate your positive feedback.

Many thanks,
Katie.

Noté 5 sur 5 étoiles

Perfect Delivery

Fast delivery, packaged well, product in good nick

The Stand itself was perfect for the base, and better priced and many options

23 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Anthony,

We're so pleased to hear about your fast delivery, well-packaged product, and that the item was in good condition. We're also happy you found the stand perfect and well-priced.

Many thanks,
Katie.

Noté 5 sur 5 étoiles

.....

Everything was good

23 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi there,

We appreciate your kind words.glad to hear everything was good and we hope to see you again!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Great Staff at Harvey Norman in Waterford

Shamika was extremely helpful, bright and knowledgeable about the iPads we bought. She made the whole buying experience very smooth and simple and would recommend that someone in the Waterford store pass on our thanks to her for her kind assistance.
Also, Mary (at the checkout) was delightful and very good-humoured too.
We always enjoy our visits to Harvey Norman in Waterford.

27 juin 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi George,

We're delighted to hear you had such a positive experience with our team members. It's wonderful to know they made your buying experience smooth and enjoyable. We appreciate your kind words and continued visits.

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Great experience

Great experience. Prompt service. Customer Service is excellent

24 juin 2026
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Réponse de Harvey Norman Ireland - Waterford

Hi Catherine,

We appreciate your feedback. We are so happy you had a great experience and prompt service!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Amazed how fast everything was

Amazed how fast everything was, ordered on Friday and delivered Saturday morning. Very pleased with all round and would definately re ommend.

12 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Amber,

We are so glad to hear you were pleased with the speedy delivery and overall experience. Thank you for your kind recommendation!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Great staff

Harvey Norman staff are always helpful and friendly. I ordered a GoPro Hero 13 Black for collection, they had it ready, and even happily offered me advice on which MicroSD card to put in my GoPro.
Would happily shop from here again.

23 juin 2026
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Zain,

We're so pleased you found our team helpful and friendly! It's wonderful to hear we had your item ready and offered useful advice. We appreciate your positive feedback!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Derek S,

We are glad your collection was smooth and easy. Thank you for your feedback!

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Great service

The delivery men were very nice, quick and helpful. Couldn’t fault them. During this heatwave, the last thing you want to be doing is carrying a couch into a house, but they didn’t complain once! Great service.

25 juin 2026
Avis spontané
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Ellen,

We appreciate you sharing your feedback. We're happy to hear our delivery team was helpful and efficient, especially during the heatwave. We value your positive comments.

Kind Regards,
Victoria

Noté 5 sur 5 étoiles

Delivery men

Delivery men. Darren and james great

20 juin 2026
Avis spontané
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Réponse de Harvey Norman Ireland - Waterford

Hi Christine,

We are delighted to hear about your positive delivery experience. Thank you for sharing your kind words.

Kind Regards,
Kevin

Noté 5 sur 5 étoiles

New Bed

Easy to buy to Pay and helpful polite delivery guys on very hot day!!!

23 juin 2026
Avis spontané
Logo de Harvey Norman Ireland - Waterford

Réponse de Harvey Norman Ireland - Waterford

Hi Trudi,

We are so pleased your purchase was easy and our delivery team was helpful on a hot day. Thank you!

Kind Regards,
Kevin

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