This is my 2nd hb tower ladder. I have the 3 step we wanted a 5 step. Opened and inspected the Entire box- NO HARDWARE/SCREWS TO ATTACH THE HANDLES OR TRAY. I CALLED THEM ALL DAY- BUSY SIGNAL, 2 EMAIL... Voir plus
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Lisez les avis des autres
Perfection in every respect!!! The 3-step ladder is lightweight yet incredibly sturdy, large steps make maneuvering safe, it’s so easy to open and close (even for weak older people), comfortably fits... Voir plus
They replaced my ladder immediately when I showed it had a slight problem. Customer support is great. I used both the Amazon messaging app within amazon.com - go into the order details and request t... Voir plus
I am loving my new three-step stepstool from HBTower. It is sturdy, but still light-weight enough to move around. It was just what I was looking for. I was nervous about purchasing online without s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
HBTowershop.com is a great online Ladders and Home Improvement store. We've been distributing high-quality and affordable products since 2015. At HBTowershop.com, we strive to provide our customers with Safe, Quality, and Durable products. Company Info HBTowershop.com belongs to INFINLADDER TECH INC., the company's main business lies in operating the online B2C home accessories category. Its address is 3524 Silverside Road suite 35b, Wilmington Delware 19810-4929, United States. Contact number:+1 502 209 4567 The HK. Cheer Great Group Co., Limited is the main cooperater with the INFINLADDER TECH INC. The company was founded in 2017 and its address is FLAT/RM 12 BM/F PAK LING BUILDING 368-374 LOCKHART ROAD WANCHAI HK. Contact number: +852 8197 8226
Coordonnées de contact
3524 Silverside Road suite 35b, 19810-4929, Wilmington, Etats-Unis
- +15022094567
- contact@hbtower.us
- hbtowershop.com
4,0
Bien
100 avis
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Really like the step stool
9 janvier 2023
It took too long to arrive
9 janvier 2023
The ladder works great for small tasks…
The ladder works great for small tasks where hauling my heavy extendable ladder is not needed. Good for washing the top of my camper and the grab rails add security.
8 janvier 2023
Very happy quick turnaround
Very happy quick turnaround. The ladder is everything I expected and needed.
3 janvier 2023
Nice product but…
Nice product. Should be a better customer service contact by phone number as I was told I could get my military discount but no way to enter the info. 😟
23 décembre 2022
Hard to assemble…poor instructions and…
Hard to assemble…poor instructions and difficulty using such precise fittings.
2 janvier 2023
The ladder appears to be a good quality…
The ladder appears to be a good quality product. Very stable easy to use.
15 décembre 2022
You have good Quality products.
8 décembre 2022
I received package sooner than thought…
I received package sooner than thought after order date. So was very pleased with that.
3 décembre 2022
Fantastic step ladder
Nice price, free shipping, and very easy to put together
It was delivered very quickly
It’s nice to have a step ladder that has handles on each side and in the front to hold onto
Pretty cool to have a tool belt attached to the front to hold tools
You only have to attach the 3 handles with an Allen wrench……very quick and easy. All supplies included
Folds for easy storage
We love it
8 décembre 2022
Sturdy and safe
This step ladder is very sturdy. I have high ceilings and was able to access the smoke alarm safely.
2 décembre 2022
Functional step stool for the price.
13 décembre 2022
Réponse de HBTower
Hello dear customer, please contact our CS team if you have any problems. We will arrange the replacement shipping or backup service if you need it.
It was quite easy to find your items on…
It was quite easy to find your items on the web and very convenient to place an order. Several options are available to customers to make purchases.
25 novembre 2022
When I received the ladder the foam on…
When I received the ladder the foam on both handrails was damaged. I notified the company and was told they would credit me 5% which will be maybe $6. I informed them I would prefer the damage corrected. I ordered and expected an undamaged product. They told me to put tape on the damage and that my account would be credited. I’m glad the ladder isn’t structurally damaged because I don’t think this company would stand behind their product.
13 décembre 2022
Réponse de HBTower
Hello dear customer, the replacement foam will be in the USA warehouse in January 2023. We will arrange the replacement for you once it arrives at the warehouse.
The ladder works for what I need it.
13 décembre 2022
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