It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
L'entreprise a répondu
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... Voir plus
L'entreprise a répondu
Ryan did an exceptional job I recommend his services at anyone. He did absolutely amazing was very honest straightforward and patient. I can’t think him enough for facilitating this. I don’t know what... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Coordonnées de contact
250 Century Parkway Suite 425, 08054, Mount Laurel, Etats-Unis
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Amanda is awesome
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars.
As a previous Haggerty insurance customer, I can only say my experience with this company has been a night and day difference. The Underwriters at Hagerty Insurance have lost their minds and are more focused on premiums than they are on the car collector community. They spent two days making up reasons why my car weren’t stuck only for me to prove them wrong in every instance.
25 juin 2025
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
It is hard to complete the process of insuring myvehicles.
It seems that they are excessive with the need of photographs. Maybe I am naive; but I am a collector of vintage vehicles and pay a pretty penny for these vehicles. I have been pretty lucky with my negations and purchased them at a price I am content with. The conditions of these vehicles will cause them it appreciates in value. Your agents will not let me insure them at a value that is higher than my purchase price, but still below the replacement value of these vehicles. i am purchasing cars & motorcycles that are hard to find and few and far between. either their color is unique, or the originality are exquisite. I have been disappointed.
15 juin 2025
Réponse : Heacock Classic
Thank you for sharing your feedback. We truly appreciate your passion for collecting rare and unique vehicles—it's at the heart of what we do. We understand your frustration regarding the photo requirements and valuation process. Our underwriting guidelines are designed to ensure that coverage aligns with market values and risk standards, but we also recognize that certain vehicles have qualities—like originality or rarity—that go beyond standard metrics. Your insights are important to us, and we’re sorry to hear you’ve been disappointed. We'd be glad to revisit your concerns with you directly and explore any possible solutions. Please don’t hesitate to reach out to our team.
Good communication is the keyr was very experienced and…
Spencer was very experienced and helpful throughout the whole process.
20 juin 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
The gentle man was patient with us and…
The gentle man was patient with us and shared with us the things we needed to know. Would love doing business with Jason going forward!
19 juin 2025
Réponse : Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Kierra Henry did a fantastic job and I…
Kierra Henry did a fantastic job and I suggest she get Saint Hood.
16 juin 2025
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
What's important is that people can listen and understand the English language
A return phone call and the fact that the person I dealt with understood the English language.
13 juin 2025
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Great service--thank you!
7 juin 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Cade was very friendly and helpful
Cade was very friendly and helpful. He got everything taken care of in a timely manner.
6 juin 2025
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Ginger went well out of her way to…
Ginger went well out of her way to connect with me. She is kind and very professional.
8 juin 2025
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Dakota was very friendly and efficient…
Dakota was very friendly and efficient in helping me. The process was very easy.
6 juin 2025
Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Great customer service and…
Great customer service and knowledgeable. Great classic insurance market for collectors need
29 mai 2025
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Easy Peasy
easy to set up and appointment. Steve was very informative and helped with questions about North Carolina Collector Car insurance weirdness.
3 juin 2025
Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Almost lost a long time customer.
My very serious issues began when I had to contact Heacock to remind them that I had never received a renewal for my classic motorcycle. Even then it took nearly two additional weeks consisting of multiple instances of holding the phone endlessly waiting for someone to maybe answer. By the time Heacock reached out, my previous Heacock motorcycle policy had expired. Very likely I am not the only one with this problem. Clearly those in charge at Heacock did not have their eyes on the ball.
Ryan Schroepfer, who helped me work through obtaining the new policy while remaining friendly, calm, and knowledgeable, provided excellent guidance for the renewal. Thanks Ryan!
22 mai 2025
Réponse : Heacock Classic
Thank you for taking the time to share your experience. We sincerely apologize for the delays and frustration you encountered while trying to renew your classic motorcycle policy. This is not the level of service we strive to provide, and your feedback is being shared with our team to help identify and correct the issues that led to this breakdown in communication and support.
That said, we’re very glad to hear that Ryan Schroepfer was able to assist you with professionalism and care. We’re proud to have him on our team and will be sure to pass along your kind words.
We truly value your business and are committed to improving our processes to ensure a smoother experience in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out directly.
Steven was great
Steven was great. He called on time for our scheduled call. The reason it's 4 stars instead of 5 is because I had tried to call the number on the website and held for a very long time and was never able to get a person on the phone.
3 juin 2025
Réponse : Heacock Classic
Thank you for the feedback, Paul. We are pleased to know you had a great experience with Steve. However, we are sorry to hear about the trouble you encountered with using the phone number on our website. We will pass this feedback along in order to correct this for the future.
The interaction with the insurance agent went really smooth and helpful whenever I need some advice.
The sales person on the other end was helpful in order to obtain a new policy.
28 mai 2025
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
friendly helpful agent
22 mai 2025
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
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