It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... Voir plus
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Lisez les avis des autres
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... Voir plus
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Ryan did an exceptional job I recommend his services at anyone. He did absolutely amazing was very honest straightforward and patient. I can’t think him enough for facilitating this. I don’t know what... Voir plus
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Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
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À propos de l'entreprise
Écrit par l'entreprise
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Coordonnées de contact
250 Century Parkway Suite 425, 08054, Mount Laurel, Etats-Unis
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
friendly helpful agent
22 mai 2025
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Heacock messing up
I’ve been with them since 2013 never had wreck no claims today may 17 2025 I get a cancellation notice no phone numbers no one to complain to except heacock President Paul Choi ? I called American modern they said since they not working with heacock they cancelling ? Wtf three people five numbers still on hold all their agents are busy all day long ? Maybe it’s class action lawsuit time heacock your butts need to procure insurances for customers that are in good standing crappy business practices
16 mai 2025
Avis spontané
Réponse : Heacock Classic
First and foremost, thank you for being a loyal Heacock Classic customer since 2013 — we sincerely appreciate your long-standing relationship with us. We’re truly sorry for the frustration and confusion you’ve experienced.
We understand how upsetting it is to receive a cancellation notice without feeling like there’s a clear path to resolution. We never want our customers to feel confused or upset. Please feel free to contact us on our direct line at 800-678-5173 to further discuss this.
Ryan Schroepfer is the best
Ryan Schroepfer is the best. He was talking and explaining to me all the steps very clearly. Thanks Ryan!
8 mai 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
I’ve been a longtime member ofHecock…
I’ve been a longtime member ofHecock classic. I was very disappointed when my policy expired seven days after I didn’t get my bill paid and you dropped me. Then when I re-signed up, it was almost $200 more. Pretty shitty for a long time customer. The policy I have now is slightly better than what I would get with Haggerty. Do better Hecock
12 mars 2025
Réponse : Heacock Classic
Thank you for being a longtime member of Heacock Classic — we truly value your loyalty and are sorry to hear about your recent experience.
We understand how frustrating it can be when a policy lapses unexpectedly and rates change upon reinstatement. While we do our best to provide ample notice before a policy expires, we recognize that life gets busy, and sometimes payments can slip through the cracks. Unfortunately, when a policy lapses, it can impact the rating structure when re-issuing coverage — and that may result in a premium difference.
That said, we never want our longtime clients to feel let down. We’re always reviewing ways to improve our service and communication, and your feedback will be shared with our team. Again, we apologize for this inconvience.
The gentleman we spoke to was very…
The gentleman we spoke to was very knowledgeable and very helpful thank you
13 mai 2025
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Réponse : Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
The company was able to insure my…
The company was able to insure my classic vehicle, and I was impressed with that, however I feel they could do better with road side assistance, in other words I should not have to pay out of pocket, and then be reimbursed later.
9 mai 2025
Réponse : Heacock Classic
Thank you for the review, Ronald. We will pass your feedback along in order to better enhance our policy for the future.
In my 92 years
In my 92 years, this was the most painless, and efficient sales agent I've ever worked with. Many many thanks, Steven...
2 mai 2025
Réponse : Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Great interaction with the agent
The agent that worked with me was straightforward and took the time to explain the coverage in detail. I received very detailed information on the specifics of my policy, and the cost breakdown. I never felt pressure or rushed to make a decision.
6 mai 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Company rep was extremely helpful
Company rep was extremely helpful. It was a pleasure to do business with your company.
2 mai 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Jennifer got my policy quickly and…
Jennifer got my policy quickly and patiently. I was able to do all the paperwork online and then just review it with her. A couple of photos later I had my policy. I'm glad a friend of mine referred me to Heacock.
2 mai 2025
Réponse : Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Josie was a great service rep and made…
Josie was a great service rep and made all the changes needed with efficiency.
3 mai 2025
Réponse : Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Steven Coates is awesome
Steven Coates is awesome! He explained my policy in a very thorough manner and made me feel like I was making the right choice going with Heacock Classic to protect my 67 mustang!👊
28 mars 2025
Réponse : Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
They worked hard to get me the best deal
Ashley Brohm was so friendly and very professional. She had lots of patience with me. She worked hard to get me the deal I was happy with.
24 avril 2025
Réponse : Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Réponse : Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Réponse : Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Jennifer Lauck was easy to work with…
Jennifer Lauck was easy to work with and answered any questions I had. A real joy to deal with. Will be telling all my car friends to call her when their policy runs out. Thank you for all your help with this.
30 avril 2025
Réponse : Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Insurance search
I called Heacock ins for my classic car insurance as I have used them a couple times before. It was a quick conversation and I got a price now I'm all set for a year
16 avril 2025
Réponse : Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
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