HB SportsAvis 

7 651
TrustScore 5 sur 5

4,8

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Headbanger has great deals and the checkout process is super easy. Shipping was very fast and products arrived in time for play. Highly recommend them as one of your sources for softball products and... Voir plus

Noté 5 sur 5 étoiles

Great experience. HB had exactly what I was looking for at a great price. Ordering was simple and easy, with order updates until the item arrived.

Noté 5 sur 5 étoiles

Best price and fast shipping. Will buy from again on other items for my daughter who is currently playing 12U softball.

Noté 5 sur 5 étoiles

The price was cheaper than anywhere I checked, even with shipping. It arrived exactly when it was supposed to. Solid company !!

À propos de l'entreprise

  1. Magasin d'articles de sports
  2. Baseball
  3. Magasin d'articles de baseball

Écrit par l'entreprise

We are an eCommerce Baseball and Softball Retail Company who specializes in our Customers Overall Experience and Customer Service while supplying amazing prices on Bats and Equipment. We're professional and fun, all of us have a passion for what we sell. We also try our best to not forget about those who helped get us here. We enjoy treating our customers, employees, and people around us like family. This business has enabled us to Donate to Local Leagues and Organizations, and we search daily for the next way to improve someones life for the better. Yes we sell Baseball & Softball Bats and Equipment but there's so much more to it.

Lowest Price Guarantee

Écrit par l'entreprise

Find it Cheaper Somewhere Else?
We will price match - call us at 888-540-2287 and we'll match a competitors price for the same in-stock product you're looking for.

Fast Free Shipping

We Ship Everything Fast and Free!

All Baseball and Softball Bats & Gear Ship Same Business Day by 3pm EST. We offer free shipping on all items with affordable expedited options at checkout!

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(7 651)

932 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always a great experience got a tour of…

Always a great experience got a tour of back area where all the goods are which was awesome to see thanks for all ya do keeping it fun

8 juin 2026
Logo de HB Sports

Réponse de HB Sports

Thank you for your feedback Wayne. It was a pleasure to have you at the shop and look forward to seeing you next time!

Noté 5 sur 5 étoiles

10/10 experience

Very easy website, military discount, and got my bat to me in about a week... and I'm stationed in Germany. Will absolutely use HBS in the future. Can't wait to hit tanks with my new Axe.

7 juin 2026
Logo de HB Sports

Réponse de HB Sports

Thank you Kameran! And thank you for your service. The least we can do is give our Military family a discount, enjoy that new Axe!

Noté 1 sur 5 étoiles

Did not receive bat I ordered

Did not receive bat I ordered

30 mai 2026
Logo de HB Sports

Réponse de HB Sports

Good Morning Michael,

According to your UPS tracking number, the order was delivered to your door with both GPS and photo proof of delivery.

If you are still experiencing any issues, please reach out to us and we will be happy to help you begin the police report process in an effort to determine what happened with your bat and work toward a resolution.

UPS Tracking: 1ZAC51570301972378

Thank you,
Headbanger Sports

Noté 1 sur 5 étoiles

I got the wrong size twice not happy 😆

I got the wrong size twice not happy 😆

18 avril 2026
Logo de HB Sports

Réponse de HB Sports

Angel,

Unfortunately, this issue was the result of an incorrect item being purchased at checkout. We shipped exactly what was ordered. While we understand the wrong item was selected, that part of the issue was not on our end.

Once we realized the incorrect item had been purchased, we went out of our way to get the correct item to you as quickly as possible.

We would be happy to help in anyway if you see an easier solution to this.

Headbanger Sports
888-540-2287

Noté 1 sur 5 étoiles

Horrible customer service

Customer service was largely unhelpful and rude. They promised a refund with waved fees. First of all, I had to put in a claim with my bank to get the refund even though HB swore they refunded me...nope! Second, I still had fees attached to the refund they sent! But I am so tired of working with them that I'll take the extra $20 hit.
Your reply as well only covers ground that was written via email. The phone calls were also unpleasant and promises for waved fees were given that were not accommodated. What was provided to me by HB Sports was simply the minimal level of customer service that should have been provided. I got my new bat, it works great, but not an HB made product anyways haha. Had to put in a dispute with my bank in order to get the refund because it did not come in as the timeline promised. This is the first one star review I have ever left as I generally like to help businesses. But I also will help purchases be smart when necessary.

26 mai 2026
Logo de HB Sports

Réponse de HB Sports

This review is not an accurate depiction of what took place with this order.

The order was placed using UPS Ground shipping. Since you are located on the West Coast and we are on the East Coast, that shipping method typically takes 7–10 business days. That timeframe is clearly stated on our website, reflected in the shipping option selected at checkout, and was also communicated multiple times by email.

In an effort to help resolve the situation, we even sent a replacement bat overnight at no additional charge, which you received the very next day.

Once your return was received, we processed the refund immediately. Depending on your bank, refunds can sometimes take 3–4 business days to post back to your account.

While we understand this situation could have gone more smoothly, we made multiple efforts to assist, including offering a free overnight replacement and providing a return label. We also feel it is important to note that multiple members of our team were spoken to in an unnecessarily rude manner throughout the process, please do not throw rocks inside a glass house.

We apologize for any delay caused by UPS and for the frustration this situation created, but we believe we took reasonable and proactive steps to help resolve the issue.

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