Health Solutions Avis 19

Réponse de Health Solutions

23 avr. 2026

Dear Josephine,

We’re sorry to hear you’re not happy with the insoles.
They’ve worked very well for many customers, with lots of people coming back to buy additional pairs for other shoes, but we appreciate that they’re not right for you.

You’re covered by our 90-day money-back guarantee. Instructions on how to return your items can be found here: [link]

If you need any help at all, you can always call us free on 0808 156 7127, and we’ll take care of you.

Best regards
Health-Solutions Customer Support

Réponse de Health Solutions

23 avr. 2026

Dear Paul,

We’re not sure if you had an issue with a delivery, or whether this relates to our stated delivery timeframe.

To be clear, as a rule, any order received before 2 pm on a weekday is dispatched the same day, otherwise the following working day. Our policy is to allow up to one week for delivery, as recommended by Royal Mail, although in practice most orders arrive within two days from despatch.

Occasionally, there can be delays due to stock or busy periods, and of course, once dispatched, we are reliant on Royal Mail’s service.

We’ve only recently been listed on Trustpilot, but as you’ll see from other reviews, many customers highlight delivery as a strong point for us.

If you experienced a specific issue with your order, please contact us here: https://health-solutions.online/policies/contact-informationand we will look into it for you. We want you to be happy with your purchase.

Best regards
Health-Solutions Customer Support

Réponse de Health Solutions

30 janv. 2026

Hi Phil, we agree. With natural formulations, it takes time for the ingredients to build up in the body before noticeable effects are seen. Most customers report improvements after around two months, and certainly within three. The benefit of this gradual, natural approach is that effects and benefits build and last over time. Thanks for leaving your feedback.