Very convenient to speak quickly with a very empathetic GP who seemed knowledgeable about my personal issues. Seamless stress free process with an electronic sick note provided both to me and a copy... Voir plus
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Lisez les avis des autres
When my GP would not give me a much needed same day appointment. Thank-goodness for Benenden Health! All arranged and a consultation within 3 hours!
L'entreprise a répondu
Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Voir plus
L'entreprise a répondu
Felt I had got an ear infection so after work on a Friday tried to get a last minute appointment at my GP. There was nothing available and no guidance offered. I then remembered about health hero wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Coordonnées de contact
W1H 6DU, London, Royaume-Uni
- info@healthhero.com
- healthhero.com
4,8
Excellent
1 k avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Excellent service
Excellent service. Easy to book, appointment call received as booked, great advice offered. Highly recommended.
29 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Sandra, delighted booking was easy, your appointment call came through as planned, and the advice was helpful. Thank you for the recommendation.
I rang at 10.30pm and the phone was…
I rang at 10.30pm and the phone was answered quickly. A Dr rang me back 30 mins later and answered my health /treatment questions. I couldn’t have asked for anything more, the service was excellent.
29 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Jane, we're so glad your call was answered quickly even late at night, and that the doctor called back promptly with the answers you needed. Delighted the service met your expectations.
Health Hero makes it really easy to speak with a quality doctor
Health Hero makes it really easy to obtain an online doctor's appointment without travelling to a GP surgery. And the quality of their doctors is first rate. A great service.
29 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Andrew, we're really pleased it's so easy to get an online GP appointment without the need to travel, and delighted you rate the quality of our doctors so highly.
Excellent service.
28 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Gerald, we're really pleased you had an excellent experience with us.
Réponse de HealthHero
Thank you Paul, delighted to hear you rate the service as first class.
After struggling with absolutely…
My name is Andrea and after struggling with absolutely everything that has been thrown at me for the last 3 years, i decided to apply for this service. After the first hour i felt better and would totally recommend this. The counsellor was patient, understanding, and listened well. Thank you for this excellent service
27 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you so much for sharing this. We're really glad you found the counsellor patient and understanding, and that things felt better after just the first session. Wishing you all the best going forward, and thank you for such a kind recommendation.
Recommend this service
It was so easy to book a same day appointment and the Dr took time to listen to what I was saying and I didn't feel rushed at all. I would use this service again.
14 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Tracey, we're really glad it was so easy to book a same day appointment and that you felt properly listened to without being rushed. Delighted to hear you'd use the service again.
What great reviews but I don’t believe…
What great reviews but I don’t believe them!
I don’t have call screening get regular cold calls from companies trying to sell me stuff but apparently this company couldn’t get through to me - really!
I’m going to cancel my policy to a company that is able to use a phone!
1 août 2026
Avis spontané
Réponse de HealthHero
Thank you for sharing this, Roseanna, and we're sorry to hear about your experience. We'd like to look into what happened, please could you contact us at patientexperience@healthhero.com with your policy details so we can investigate and put this right.
Not happy with there psychiatrist the…
Not happy with there psychiatrist the rest of the assement went completely smoothly spoke to lovely lady but the psychiatrist was very low rated and all she did was work me up and make my health worse to the point I punched a whole in the wall even with solid nhs information given would not accept my offer and expect a full refund not just a 250 pounds or I will speak to ur head office and u will be sacked 36 years old not a child
30 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you for your feedback Alex. We're genuinely sorry to hear you've had a difficult experience. We're not able to discuss any individual's care in a public forum, protecting patient confidentiality has to come first. We take every concern seriously and will be reviewing this matter and communicating with you directly.
In the meantime, you can continue to contact the team on patientexperience@healthhero.com if you require any further information.
The compassion and help that I received…
The compassion and help that I received was so reassuring and I can see a clear path forward thanks to the sound advice given to me.
29 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Lavinia, we're so glad the compassion and support you received felt reassuring and that you now have a clear path forward. Wishing you all the best going ahead.
Peace of mind
Was away and needed help with quick referal - all of which was sorted within a few hours.
Easy booking and listened to.
Thank you
24 juin 2026
Avis spontané
Réponse de HealthHero
Thank you so much, we're really glad we could help sort your referral quickly while you were away. Delighted the booking was easy and that you felt listened to throughout.
The doctor's advice was extremely…
The doctor's advice was extremely helpful in helping me deal with the problem, and I was listened to carefully and every question was answered with professionalism and a good attitude towards me.
15 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Veronika, we're so pleased the doctor's advice was helpful and that you felt listened to throughout. It's great to hear every question was answered professionally.
Friendly and efficient
Friendly and efficient. The whole process from the intial call, GP telephone appointment booking , the consultation and follow up email from the GP was excellent.
15 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Andy, we're delighted the whole journey with our Virtual GP service, from booking through to the follow up email, was friendly and efficient.
Benenden saved my holiday!
I would totally recommend the Benenden 24 Hour GP service. When I couldn’t get an appointment with my GP for four days and the symptoms I was experiencing or worsening, I had a phone call within 20 minutes.
The course Centre staff were thoughtful and personable and listened in a compassionate way.
The appointment was very quick with 20 minutes.
The consultant was professional knowledgeable and both listen to My input and responded to it in a way that was more than appropriate. They also thoroughly discussed in detail and explained diagnosis and treatment Options.
I went away with a prescription that made a significant difference and on both occasions that I’ve recently used this, it meant that I was able to continue with my life in ways that would not have happened if I’ve waited for my local GP.
So, thank you Benenden for saving my trip to see Metallica with my best mate and my recent walking holiday with my wife!
Not to mention caring and compassionate conversations with all involved.
Thank you
15 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you so much Neil, what a lovely review. We're so glad the GP service could step in quickly when you needed it, and that the team's care and clear explanations made such a difference. Delighted you didn't miss the Metallica trip or your walking holiday!
Everyone to whom I spoke was kind
Everyone to whom I spoke was kind, caring and knew what they were talking about. They gave me the information I needed and explained it clearly.
1 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Andy, we're so pleased the HealthHero team came across as kind and knowledgeable. It means a lot to hear the information was clear and helpful.
Quick appointment
Quick appointment, the doctor I spoke to was really helpful and gave good advice. Good to know I could speak to again if needed
14 juillet 2026
Avis spontané
Réponse de HealthHero
Thanks Glyn, glad the appointment was quick and that our doctor gave helpful advice. We're always here if you need us again.
Excellent service and good doctor
8 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Marisa, we're delighted you had excellent service and a good experience with our doctor.
Amazing service
11 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Nick, we're really pleased you had an amazing experience with us.
Easy and quick to use
10 juillet 2026
Avis spontané
Réponse de HealthHero
Thanks Linda, glad you found it easy and quick to use.
Great Service
Had a consultation with Dr Rehman who was great and really helped me with my issues.
10 juillet 2026
Avis spontané
Réponse de HealthHero
Thank you Omar, we're so glad Dr Rehman was able to help you with your issues. We'll pass on your kind words.
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