Very convenient to speak quickly with a very empathetic GP who seemed knowledgeable about my personal issues. Seamless stress free process with an electronic sick note provided both to me and a copy... Voir plus
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Lisez les avis des autres
When my GP would not give me a much needed same day appointment. Thank-goodness for Benenden Health! All arranged and a consultation within 3 hours!
L'entreprise a répondu
Lots of doctor video appointments available from 60 minutes in advance. Easy to book and upload images in advance of the video appt. Doctor was pleasant and listened before providing a prognosis and i... Voir plus
L'entreprise a répondu
I was unfortunately in desperate need for a second opinion after a disappointing visit to my local GP. I managed to book an online GP, change medication, be referred to a consultant and have that boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Coordonnées de contact
W1H 6DU, London, Royaume-Uni
- info@healthhero.com
- healthhero.com
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Easy to book
Easy to book, and saved waiting 3 weeks for my NHs GP to provide a referral.
4 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Linda. We are glad booking was straightforward and that we could help you avoid such a long wait for an NHS referral.
Absolutely incredible service
Absolutely incredible service, beats standard GP any day. Convenient, professional doctors, knowledgeable and reassuring, quickly put mind at ease in stressful situations. Very easy to book and extremely accessible.
25 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Katzy. We are thrilled you found the doctors so knowledgeable and reassuring, and that we could put your mind at ease during a stressful time. It is great to know booking was so easy too.
★★★★★
★★★★★
I had an excellent experience with the online GP booking and consultation service. The appointment was easy to arrange, and the GP listened carefully to all my concerns with genuine patience, understanding and professionalism. They provided helpful advice and sent their recommendations directly to my own GP surgery.
Although it is a shame that the service is somewhat limited in the actions it can take, I still felt an enormous sense of relief knowing that someone had truly listened to my health concerns and genuinely cared about my wellbeing. It was reassuring to finally feel heard and supported. I would highly recommend this service.
1 septembre 2026
Avis spontané
Réponse de HealthHero
Thank you for such a thoughtful review, Elena. We are pleased the appointment was easy to arrange and that the GP listened with such care and patience. We are glad the recommendations passed to your GP surgery gave you peace of mind. Feeling properly listened to and supported is exactly what we aim for.
Great service
Great service. Booked an appointment for the following day. Clinician was very thorough and prescription issued immediately and collected from a local pharmacy. Highly recommend to anyone who can’t get a doctor’s appointment via there GP.
30 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Rukshana. We are pleased you were seen the following day and that the clinician was thorough, with the prescription sorted quickly for collection at your local pharmacy.
I had a really positive experience…
I had a really positive experience booking and attending a GP health check through Vitality recently. Booking was straightforward. I called and had an appointment sorted quickly, without the usual back-and-forth or long wait times you sometimes get trying to see a doctor.
The doctor himself was excellent. He was thorough, took the time to properly listen to what I had to say, and explained everything clearly without rushing me. He came across as genuinely knowledgeable and put me at ease throughout the check-up. It's rare to feel like a doctor is giving you their full attention, but that's exactly how this appointment felt.
Overall a really smooth, professional experience from booking through to the consultation itself. Would definitely recommend.
1 septembre 2026
Avis spontané
Réponse de HealthHero
Thank you for such a detailed review, Zen. We are glad booking through Vitality was quick and simple, without the usual delays. It is wonderful to hear the doctor gave you his full attention, explained things clearly and put you at ease throughout the check up.
Great experience overall
Great system and a great service provided by the Health Heroes team and the consultant
24 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Kaushika. We are really pleased with how things went with both the system and the consultant, and glad our team could support you well.
Quick and easy service
Quick and easy service. Great timeline from start to outcome. Would highly recommend.
24 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your review. We are pleased the whole process was quick and easy from start to finish, and we really appreciate you recommending us.
Réponse de HealthHero
Thank you, Sophia. We are glad you found the service easy and quick.
Réponse de HealthHero
Thank you, Wendy. We are pleased you found the service professional, polite and timely.
In my hour of need it was good to know…
In my hour of need it was good to know that I could get in touch with a quick , to give answers to my questions, availability of videoing my problem.
21 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Derek. We are glad we could be there for you, and that we could get you the answers you needed so quickly.
Absolutely positive experience
Absolutely positive experience. Fast and efficient booking system. I spoke to a doctor on the day of placing the booking. The doctor was very professional, listened to my issues and addressed them accordingly.
21 août 2026
Avis spontané
Réponse de HealthHero
Thank you for your review. We are pleased the booking system was fast and efficient and that you could speak to a doctor the same day. It is great to hear the doctor was professional and listened carefully before addressing your concerns.
Amazing quick service while on holiday
Amazing quick service while on holiday. Able to speak with English speaking doctor and able to do video call. Appointment within 2 hours
19 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Eadaoin. We are so glad we could help while you were away, and that speaking to a doctor by video call within two hours made things easier for you.
Really easy to make an appointment
Really easy to make an appointment. Got one the very next day. I was contacted at the time specified after receiving reminders and confirmation of this also. Dr was friendly, easy to talk with and reassured me regarding my concerns. Booking process was easy to navigate. I am very pleased with the service provided.
20 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Karen. We are pleased booking was easy and that you were seen the very next day, with reminders and confirmation keeping you well informed along the way. It is great to hear the doctor was friendly, easy to talk to and put your concerns at ease.
Excellent service — professional, efficient and reassuring
I was really impressed with the service I received from HealthHero. The whole process was straightforward and efficient, and I was able to speak to a doctor without the usual delays.
The doctor was professional, friendly and, most importantly, took the time to listen properly to my concerns. I never felt rushed, and everything was explained clearly, including the options available to me and what would happen next.
It was reassuring to feel that I was being listened to and taken seriously. A genuinely excellent experience and a very convenient way of accessing healthcare when you need it. I would happily use HealthHero again.
20 août 2026
Avis spontané
Réponse de HealthHero
Thank you so much for this detailed review, Max. We are really pleased the process was quick and that you could speak to a doctor without delay. It is wonderful to hear the doctor listened properly, explained everything clearly and never made you feel rushed. Knowing you felt genuinely heard and taken seriously means a great deal to us, and we would love to help you again whenever you need us.
Réponse de HealthHero
Thank you, Duncan. We are really glad the service met your needs perfectly.
Great service
Great service. Was out of hours that I needed advice. Got a call a lot within an hour and was able to send pictures directly during the call. Very professional and polite. Put my mind at ease and what I needed to do. Will definitely use this service again and recommend highly
19 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Dawn. We are so pleased we could help out of hours and that you got a call back so quickly. We are delighted you felt at ease and would be happy to see you use the service again.
I used by Benenden cover to book a GP Appointment for my son (11)
I used by Benenden cover to book a GP appointment for my 11 year old son, my son did not want to travel and wait at our surgery who had no appointments left that day and the pharmacy had not been helpful.
We saw a GP within a couple of hours and had a prescription for antibiotics promptly.
I have already recommended the service to colleagues.
20 août 2026
Avis spontané
Réponse de HealthHero
Thank you for sharing this, Liann. We are so glad we could help when your surgery had no appointments left and your son was reluctant to go through that process. It is great that he was seen within a couple of hours and that the antibiotics prescription came through promptly. We really appreciate you recommending us to your colleagues.
Very easy to book appointment
Very easy to book appointment
Gp was very friendly and helpful definitely recommend
18 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Julie. We are pleased booking was easy and that the GP was friendly and helpful. Thank you for recommending us.
From my experience
From my experience, they are very helpful. They get back to you in short time. They explain clear the options. Listen to you. give your recommendation, advice what to do, thank you.
19 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Erika. We are glad you found the team quick to respond, clear in explaining your options and attentive to what you needed. Your kind words are much appreciated.
Got appointment very quickly and doctor…
Got appointment very quickly and doctor was good, listened and advised me what I needed to do.
18 août 2026
Avis spontané
Réponse de HealthHero
Thank you, Jeremy. We are pleased you got an appointment quickly and that the doctor listened and gave you clear advice on what to do next.
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