Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. Conseiller
  3. Clinique de santé mentale

Écrit par l'entreprise

Heard is an on-demand therapy platform for individuals and employers that uses smart matching, video sessions, and free consultations to help every employee find the right therapist fit.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Refreshing and brilliant way to find the right therapist

Heard is a fantastic and refreshing way to find the right therapist! I loved how you can see the short video clips of the counsellors so you can get a feel for how they work, it’s brilliant. I found it was so important to be able to do this before choosing someone. It’s also so easy to use and intuitive.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Heard is wonderfully straightforward…

Heard is wonderfully straightforward and efficient, making it a breeze to find the right therapists to collaborate with. It's been a huge time-saver and incredibly helpful. My gratitude is immense, and my recommendation couldn't be stronger!

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow - brilliant platform

Wow - brilliant platform to connect so easily with a therapist. I really liked that I'm not tied down by a subscription and the free videos are also really helpful. I'll definitely be using Heard again

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This is SUCH a brilliant platform for…

This is SUCH a brilliant platform for supportive therapy on demand. No long waitlist or subscriptions, and a choice of incredible practitioners all with different skills. I am a nutritional therapist and will recommend this to many clients who need extra support quickly.

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Heard is brilliant - Thank you

Heard is incredibly simple and effective to use and has been so helpful and time savvy in connecting me to suitable therapists with whom to work with. Thank you, can’t recommend more highly!

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this app

Love this app - it makes finding a therapist so easy. I really like that you can watch videos and book free sessions before committing, which is incredibly helpful. I’d definitely recommend it to anyone looking for support. It’s convenient, user-friendly, and well designed.

14 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

As a therapist working on Heard

As a therapist working on Heard, I’ve been consistently impressed by how thoughtfully the platform supports both clients and providers. Service users are able to select therapists whose training, experience, and therapeutic approach align with their needs. This not only helps clients feel more at ease from the start but also allows us as therapists to work with individuals with whom we are genuinely well matched.

The option for clients to trial up to three providers is something I really value. It encourages clients to take the time to find the right therapeutic fit, which ultimately leads to more meaningful and effective work together. From my side, the trial process is smooth, transparent, and helps set clear expectations early on.

Scheduling is easy and reliable, and the online booking tools reduce administrative burdens so I can focus more on the therapeutic process. The availability of bundle discounts also helps clients feel more secure in committing to longer-term therapy when they're ready, which supports continuity of care.

Overall, working on this platform has been a positive experience. It’s well-designed, supportive, and genuinely centred around helping clients find the right therapist—something that benefits everyone involved.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!

I recently tried Heard and it totally exceeded my expectations. The service makes starting therapy feel far more approachable by enabling you to find psychotherapists or counsellors who fit your needs, preferences, and goals. The process was quick, clear, and easy.

One of the standout features is the ability to trial up to three different providers. This took away so much of the pressure of “getting it right” on the first try. Being able to compare different therapists’ styles before committing made me feel more confident and supported in choosing the right fit.

Booking sessions online was straightforward, with flexible scheduling and clear communication.

Overall, this service offers a thoughtful, user-friendly entry point into therapy. It’s ideal for anyone wanting more choice, flexibility, and confidence in finding the right therapist. Highly recommended.

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love it

Love it. Have searched for ages for a good therapist and heard linked me to somebody really well matched. Grateful for the service!

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Heard 👌

Heard is great - it’s so easy to find a therapist and you can book free sessions before committing. Such a good offering, as finding the right therapist isn’t easy and you sometimes need to try different people out! Would highly recommend.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had such a positive experience using…

I had such a positive experience using Heard - I absolutely loved that I could watch videos of the available therapists ahead of booking a session. I’ve never seen that option before and it made it so much easier to confidently choose someone that suited my needs. I also really like that you’re not tied into a subscription. Thoroughly recommend!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great website

Great website. Very easy to browse and find suitable therapists. I especially liked that I was able to use a free session before committing.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Smooth and supportive way to start therapy!

I just wanted to share how impressed I’ve been with Heard. It feels like such a breath of fresh air compared to other platforms I’ve tried. Finding a therapist is genuinely easy, you can browse intro videos, learn about each person’s approach, and even book a free session before deciding anything. I also really appreciate that there’s no pressure or subscription tying you down. It’s been a really smooth and supportive way to start therapy!

11 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Super convenient and helpful

Heard was so easy to use, I managed to get an appt with a therapist super quick, who was lovely and helpful. I liked that I wasn’t tied into a subscription, will definitely use again

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It's been seamless

It's been seamless!
Love that you can watch the videos of therapists before, then have a free trial so you're confident that they're the right fit for you. My therapist was so awesome too!
It's so easy to book in your sessions, you can literally search their calendar which works well when you've got a busy schedule.
Highly recommend!

8 décembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus