HearingNow Avis 531

Purchased Phonak Audio I90 hearing aids in August 2025 at a substantial saving over buying the same hearing aids in Canada. I paid for an audiogram so the programmed hearing aids arrived about 10 days later more or less ready to go. Had some issues with bluetooth pairing that were discussed remotely with Koorosh and were resolved. New hearing aids do not make my hearing perfect but are an improvement over what I had before. Purchasing remotely works OK although I do miss the benefits of in person meeting and as an overseas buyer we receive a much shorter warranty on the hearing aids.

Picked up my new hearing aids and used them for 10 days before a follow up review with Koorosh.
He then checked that all was OK, and recalibrated them for me. They have been fantastic ever since.
Koorosh gave outstanding customer service and is happy to take calls from Australia if any further adjustments are necessary.
Best hearing aid support I’ve ever had .
THANK YOU KOOROSH 👍

My first experience with this audiologist was excellent. I found Koorosh Nejad to be experienced, kind and considerate. I had been concerned about the hearing loss in my one 'good' ear and was able to make an appointment without a long waiting time. The cause of my hearing loss was identified and treated promptly by microsuction.
I am happy to recommend HearingNow.

Koorosh was very professional and really sorted my hearing. Will be back

Always a calm and caring approach. And I can hear again following the microsuction!

Koorosh Nejad is a nice man, he did a good job with microsuction, but did not provide particularly caring service, given my hypersensitivity to pain, neurodivergence, and experience of childhood ear trauma. He thought it was OK to shame me, saying kids handle it better than me. Every person's experience is different, so being told my right ear was not hurting when it was, felt wrong.

Ordered on Friday delivered following Thursday, others quoting two weeks.
An online appointment that morning to fine tune. So far very happy with all aspects.

Koorosh is very knowledgeable and explained everything very clearly. He is also lovely and calm, he didn’t rush and was very careful, so although having my ears microsuctioned felt a bit weird, it wasn’t uncomfortable. It took a couple of visits to get them completely cleared (both included in the price).

Excellent care and service from Mr. Kooresh of Hidden Hearing. I did not feel rushed and I appreciated the time taken to explain the various features of the hearing aids. The fitting of the aids when they arrived went smoothly. The level of technology available to people with hearing loss is really impressive and I am glad I choose Hearing Now for my new hearing aids.

Koorosh did a great job identifying a new solution for me. He was super responsive, knowlegable and helpful throughout including with remote follow ups (being based in France). I would highly recommend his services.

The process of booking an appointment with Karoosh was so easy and he unblocked my ears quickly and efficiently whilst the chaos of 3 children happened around us. Thankyou Karoosh!

Professional, explained the process and took time to reassure.

Koorosh quickly sorted out the problems I had been having with my hearing aids, reprogrammed them to take account of changes in my hearing, and sent me away happy. Always a pleasure visiting this audiologist!

Great - ear wax removal by Abi in SW4
Gentle and thorough
Would go again

Koorosh Nejad Was fantastic with me, took time to explain exactly what was happening and was professional, courteous and extremely knowledgeable
I would totally recommend him and I’ll be returning again

We cannot thank this highly skilled and kind man enough.

First, the hearing aids here are much more affordable compared to other places.

Nejad is incredibly friendly, knowledgeable, and has a warm, bubbly personality, I felt completely confident in his expertise.

Koorosh did a great job setting up my new Phonak Spheres. I am still getting to know them but so far very good.