Hello Alpha gives a modern and approachable feel right from the start. The products are thoughtfully designed, and the service was smooth and efficient. It’s a brand that makes everyday use feel effo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been using Hello Alpha for several years now. It is a very easy process. Start a virtual visit, add your symptoms and some notes. Providers get back to you quickly and are very helpful. For ex... Voir plus
L'entreprise a répondu
You get to know your Nurse practitioner. Healthcare should be personal and some online services can feel one sided. Alpha was brought to my attention by Amazon and this is a real service that I can... Voir plus
L'entreprise a répondu
Thoroughly enjoy this service. The doctors and nurses listen, and work to help get you on the right medication. I've only used it for birth control, thus far, but have had an extremely easy and enjoy... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your doctor’s office is now online. From visits to prescriptions, get treated from home.
Coordonnées de contact
Etats-Unis
- contact@helloalpha.com
- helloalpha.com
4,1
Bien
8 k avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It has been the best weight loss effort…
It has been the best weight loss effort I have ever done and great support
28 juin 2025
Réponse : Hello Alpha
Hi Ruth,
That's fantastic to hear! We're so pleased that your weight loss efforts have been successful and that you've felt well-supported throughout your journey. Thank you for sharing your wonderful feedback!
Management team is amazing
Management team is amazing. Great company to work with.
26 juillet 2025
Avis spontané
Réponse : Hello Alpha
Hey Kay,
I appreciate you taking the time to share your feedback! We're so glad that you've had a positive experience with our management team and that you enjoy working with us. Thank you for your kind words!
Great service everytime
I have always had a great experience with Hello Alpha. Questions are always answered quickly. When I have needed refills, the doctor always responds within a few hours even on the weekend. I am very appreciated for this service.
21 juin 2025
Réponse : Hello Alpha
Hi Chandis,
That's wonderful to hear! We're so thrilled that you've consistently had a great experience with Hello Alpha. It's fantastic to know that your questions are answered quickly and that our providers are so responsive with refills, even on weekends. We truly appreciate your kind words and are so glad we can provide a valuable service for you!
Réponse : Hello Alpha
Hi Antonio,
Thank you for your thoughtful words! It means so much to us to know you feel valued — because you are. We're committed to showing up for our patients with the care and attention you deserve.
Complete lack of transparency in…
Complete lack of transparency in billing and services provided. They not only charged me for a service I NEVER used because they could not help me, but they would not refund my money. I would NOT recommend giving any money to this company.
5 juin 2025
Avis spontané
Réponse : Hello Alpha
Hi Kate,
I am very sorry about your experience. I will look into your case and follow up with you in your support thread.
I love the convenience of Hello Alpha
I love the convenience of Hello Alpha. The physicians and assistants are very helpful.
14 juin 2025
Réponse : Hello Alpha
Hi Oris,
We’re so glad to hear you’re enjoying the convenience of Hello Alpha! Thank you for the kind words — our providers and care team are always here to help and truly appreciate your support!
Réponse : Hello Alpha
Hi George,
Thank you so much for your kind words! We’re thrilled to hear that Laura was able to help — she truly cares about making sure our patients feel supported. We’ll be sure to pass this along to her!
Love, love, love hello alpha. Use this now. You won’t be sorry.
With or without insurance this is one of the best services. It’s quick and easy. I have used it to get migraine medication which is life. Hanging since they are debilitating. I have also used it to get valtrex for cold sores and anyone who takes it knows the quicker you start the better off it is. I do it all via messaging. I cannot recommend this high enough. One of the very best medical interactions there is. Saves a whole lot of money.
28 mai 2025
Réponse : Hello Alpha
Hi Julie,
That's absolutely wonderful to hear! We are so thrilled that you find our service to be one of the best, quick, and easy, whether you're using insurance or not. It's incredibly rewarding to know that we can provide life-changing relief for your migraines and efficient support for cold sores, all conveniently through messaging. Your high recommendation and feedback about saving money truly mean a lot to us! Thank you for sharing such a fantastic experience.
Very user friendly and the doctors are…
Very user friendly and the doctors are knowledgeable
19 mai 2025
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you find our service very user-friendly and our providers knowledgeable. Thank you for sharing your positive feedback!
Fast, easy, caring
Fast, easy, caring professionals. I was recommended Hello Alpha and I couldn't be happier with the service I receive each month.
26 mai 2025
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you find our service fast, easy, and delivered by caring professionals. We truly appreciate your recommendation and are thrilled that you're happy with the service you receive each month. Thank you for choosing Hello Alpha!
Hello Alpha is great
Hello Alpha is great. I use it for weight loss but I have also used for skin care and uti's. Very prompt and great medical people to converse with!
22 mai 2025
Réponse : Hello Alpha
Hi Karen,
That's fantastic to hear! We're so pleased that Hello Alpha has been a great resource for your weight loss journey, skincare, and even UTIs. It's wonderful to know you find our service very prompt and our medical team great to converse with. Thank you for your kind words!
My provider
My provider, Martha Pedersen, was excellent. Would highly recommend to anyone.
13 mai 2025
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that Martha Pedersen, NP provided you with excellent care and that you would highly recommend her. Thank you so much for sharing your positive feedback!
Very efficient and responsive.
8 mai 2025
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you found our service efficient and responsive. Thank you for taking the time to share your positive feedback!
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so pleased that you found our care to be both prompt and thorough, and that you are very happy with the experience. Thank you for sharing your positive feedback!
My experience was made great by my…
My experience was made great by my Doctor Who is understanding. I was able to get the medication that I needed to assist me to go back to my daily living.
5 mai 2025
Réponse : Hello Alpha
Hi,
That's wonderful to hear! We're so glad that your doctor was understanding and that you received the medication you needed to help you get back to your daily living. Your positive experience is exactly what we strive for, and we truly appreciate you sharing it!
Very easy process
Very easy process, super quick response with questions. I have used this service off and on for 3 years. Very satisfied and would recommend the alpha service to anyone. It’s so convenient to be able to complete the visits via my phone. Grateful to have found them :)
28 avril 2025
Réponse : Hello Alpha
Hi Maggie,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us over the past few years. It means a lot to know that you find the process easy, convenient, and responsive — that's exactly what we aim for!
If there's ever anything more we can do to support you, don't hesitate to reach out.
They are so educated on the topic
They are so educated on the topic, understanding, very quick to respond. They really have changed my life for the better.
29 avril 2025
Réponse : Hello Alpha
Hi Rebecca,
Thank you so much for your thoughtful message. We're truly honored to hear that our care has had such a positive impact on your life. Our team is passionate about providing knowledgeable, compassionate, and timely support — and it’s incredibly rewarding to know that it’s made a difference for you.
We're so glad to have been part of your journey and are here for you whenever you need us!
I appreciate access to my medication, but
I appreciate access to my medication, but the cost goes up every year. And I understand why, but I literally JUST need my meds refilled every 3 months or so. I wish there was an option that took this into consideration.
28 avril 2025
Réponse : Hello Alpha
Hi,
Thank you for your honest feedback — we truly appreciate you sharing your experience. We’re glad to hear that having access to your medication has been helpful, and we understand your concerns about the cost.
We know that everyone’s needs are different, and your suggestion is a valuable one. I’ll be sure to pass this along to our team as we continue exploring ways to make care more flexible and accessible for all of our patients.
If you have any questions about your plan or if there’s anything else we can do to support you, please don’t hesitate to reach out.
Réponse : Hello Alpha
Hi,
Thank you so much for your kind words! We're so glad to hear that you've had a positive experience with our providers. Caring for our patients with compassion and expertise is at the heart of what we do.
We're here whenever you need us!
I have lost over100lbs thanks to…
I have lost over100lbs thanks to helloalpha. My only one complaint is sometimes the doctor isn’t the same for each visit. Some of the doctors aren’t as nice as others but other than that my experience has been great. Coming from someone who has major white coat syndrome this has been a life saver.
21 avril 2025
Réponse : Hello Alpha
Hi,
What fantastic news! Congratulations on losing over 100 lbs with HelloAlpha – that's truly inspiring. We're thrilled to know we've been a life-changer for you, particularly given your white coat syndrome.
We take your feedback about provider consistency and differing "bedside manners" very seriously. This helps us identify areas for improvement and ensures we're providing the best possible experience for all our patients.
Thank you so much for your kind words and for being a part of the HelloAlpha family!
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