I bought different skin care for £108 , delivery took 30 days . All ordered items are absolutely not suitable for my skin. Most annoying, all their skin care looks and feels snail track -horrible. N... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... Voir plus
L'entreprise a répondu
Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... Voir plus
L'entreprise a répondu
I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your one stop K-Beauty Shop
Coordonnées de contact
Corée du Sud
- info@helloseoul.co.uk
- helloseoul.co.uk
4,0
Bien
193 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely small business.
Lovely small business.
My parcel came with a freebie which I was actually considering ordering so I was happy! I have tried to order this product for nearly a year and finally found it on this website. Delivery time was really good. Thank you again :(
19 mai 2022
Avis spontané
Réponse de Hello Seoul
Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥
Products arrived very fast
Products arrived very fast. Even had a hand written thank you. Well packaged. Cant waot to try these products. Would recommend 😍
18 mai 2022
Réponse de Hello Seoul
Hi Kristy! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥
so amazing
Helloseoul is amazing! My package arrived so fast and I was really impressed by how much care and effort they put into them. They even gave me free masks! Definitely will be sticking with helloseoul for my skincare!
17 mai 2022
Réponse de Hello Seoul
Hi Aj, Thank you for this amazing feedback, Stay safe! From Hello Seoul Team ♥
Product arrived in good order very well…
Product arrived in good order very well packed , looking forward to trying new products now .
15 mai 2022
Réponse de Hello Seoul
Hi love, Thank you for the 5-star review! All the best, Hello Seoul Team ♥
My go-to
I order time and time again from Hello Seoul and every time the items have arrived very quickly (usually 2 days) and everything is always packed safely with thoughtful extras included. I've been shopping with the site for over a year and I'm always looking forward to making a new purchase. Thank you!
5 mai 2022
Réponse de Hello Seoul
Hi Olivia, Thank you for this amazing feedback, Stay safe! Love from, Hello Seoul Team ♥
Réponse de Hello Seoul
Hi lovely, Thank you for your feedback and for your time writing this 5-star review. All the best, Hello Seoul Team ♥
Great!
I’m really pleased with their customer service and lovely little touches they’ve added to make the experience better.
I love beauty products and especially the bits I’ve got!
27 avril 2022
Réponse de Hello Seoul
Hi Mimi, Thank you for the 5-star review! All the best, Hello Seoul Team ♥
handwritten note with order and free…
handwritten note with order and free face mask highly recommend supporting this small business very kind will be buying again : )
24 avril 2022
Réponse de Hello Seoul
Hi Lovely! Thank you for this amazing feedback, our team is pleased to know this. Stay safe! Love from, Hello Seoul Team ♥
Disappointing
Signed up to the newsletter and was sent a discount code for first order. This didn't work, I contacted customer services and got no response.
Not a great start
23 avril 2022
Avis spontané
Réponse de Hello Seoul
Hi, Thank you for leaving your review.
We didn't receive any email regarding this. Please email us at info@helloseoul.co.uk so we can assist you further.
From Hello Seoul Team
Great selection of skin care and…
Great selection of skin care and cosmetics. Fast delivery and everything really well packaged. Excellent
16 avril 2022
Réponse de Hello Seoul
Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥
Quick delivery
Quick delivery, cute hand written notes and a free face mask when spending over £30. Great quality products and is my 3rd time ordering from Hello Seoul. Easy to contact and great customer service!
9 avril 2022
Réponse de Hello Seoul
Hi lovely! , Thank you for the 5-star review! All the best, Hello Seoul Team ♥
Too rich for my blood
Let me just say that if i wasn't a naive and dumb consumer, and had realized from the start that the prices are pre-tax ( and the worst thing is, i had to pay a fee to the local courier for handling the tax fee... ), i never would have ordered from this website.
Over 50 € for the 9 gr Kahi balm? Never again...
7 avril 2022
Réponse de Hello Seoul
Oh no, We're sorry to hear about your experience at our online shop. We take all customer reviews seriously and strive to provide excellent customer service. We are a UK based company that offers worldwide shipping. Unfortunately because of Brexit, taxes and customs have changed. Thank you for this feedback. We will sort this out with our team. Again, Sorry about this.
All the best,
Hello Seoul Team
I love Korean products, great website
I love Korean products, it was hard finding the right legit website, I came across this website and was amazed by so many products, and the best thing was it was based in Leeds, I have purchased twice from this website the products are awesome made my skin feel so much better and nicer, will defo recommend to everyone and defo will buy again from here,
6 avril 2022
Avis spontané
Réponse de Hello Seoul
Hi Asseya! Your review made our day. Thank you so much for your kind words. We are pleased to know you liked the products! All the best, Hello Seoul Team ♥
Very speedy delivery and products…
Very speedy delivery and products arrived with a surprise gift!
22 mars 2022
Réponse de Hello Seoul
Hi Saf, Thank you for the 5-star review! All the best, Hello Seoul Team ♥
I love the experience of purchasing…
I love the experience of purchasing products from this shop. Authentic Korean products!
20 mars 2022
Réponse de Hello Seoul
Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥
Great customer service!
Great customer service! Prompt delivery a lovely note, plus some samples in my package. Love my products, will be buying again soon :)
9 mars 2022
Réponse de Hello Seoul
Hi Lovely! Thank you for this amazing feedback, our team is pleased to know this. Stay safe! Love from, Hello Seoul Team ♥
Fantastic company
I order from this local company regularly now for the last few months. I started with skincare and then moved onto makeup. They are a really friendly company and send products quickly. The products always come nicely wrapped.
27 février 2022
Réponse de Hello Seoul
Hi Debbie! Thank you for always choosing Hello Seoul! We appreciate your time writing this review. We always aim to please our customers, thanks for your lovely feedback! Love from, Hello Seoul Team ♥
Excellent shipping time and packaging
Excellent shipping time and packaging. Really nice products. I will recommend.
26 février 2022
Réponse de Hello Seoul
Hi Lovely! We're glad you enjoyed our service. Thanks for your time writing this review. Love from, Hello Seoul Team ♥
Efficient deliveries for K-beauty products
Speedy delivery, nicely packaged. Really happy to receive the Kahi Multi balm, wear this over makeup. Keeps my skin dewy. Nice little extras with samples and face masks. Good to know I can order lots of K-beauty products without having to wait weeks for delivery. Thank you Hello Seoul
5 février 2022
Réponse de Hello Seoul
Hi Lovely! Thank you for the 5-star review. Your feedback means a lot to our team! Thank you for supporting our small business. Love from, Hello Seoul Team ♥
Really good service
Really good service, everything arrived really quickly and the packaging was lovely. Thank you so much.
3 février 2022
Réponse de Hello Seoul
Hi lovely! We appreciate your time writing this review.Thank you for your feedback! Love from Hello Seoul Team ♥
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.