Hello Vans Avis 1 559

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Farid was incredible! Had such a simple and easy move experience with him. We moved from the basement up to the very top flat of another building so was concerned about all the stairs but Farid was ef... Voir plus

Noté 5 sur 5 étoiles

This is my first time with Hello Vans and my first impression is very good. A huge amount of thought has gone into making the system efficient and warm. Great call centre staff and Mehdi and Ahmed we... Voir plus

Noté 5 sur 5 étoiles

Adam and his workmate were great! They both worked extreemly hard throughout the day- in a challenging environment where lots of items needed to be recovered and moved safely. They were friendly and i... Voir plus

Noté 4 sur 5 étoiles

Nice and friendly staff. Mehdi and his team were really helpful throughout the move. Bit disappointed when added additional hours and person in the middle of moving , I had to pay by bank transfer onl... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Service de déménagement de pianos

Écrit par l'entreprise

Hello Vans is a reputable and reliable nationwide moving services provider, offering a wide range of services to cater to the diverse needs of its customers. With a fleet of over 150 movers, man with a van and handyman services, we have the resources and experience to handle any move, no matter how complex. As part of the Hello Vans family, we have three distinct services that make us stand out from the crowd. Hello Handy is a dedicated handyman service that provides expert assistance with furniture assembly, dismantling, mounting, and hanging. Our team of professional handymen is equipped with the necessary tools and expertise to handle any job efficiently and with a high level of attention to detail. Hello Movers, on the other hand, provides reliable and efficient moving services. Our team of expert movers is trained to handle everything from packing to transportation and unpacking, ensuring that our clients' belongings are moved safely and efficiently. We take great pride in providing our customers with a stress-free moving experience and ensuring their complete satisfaction. As the parent company, Hello Vans is the go-to destination for anyone looking to compare multiple moving providers and book online. Our website offers a user-friendly interface where customers can compare quotes from multiple providers and book the one that best meets their needs. Our easy-to-use platform and friendly customer service team make the booking process quick and hassle-free. At Hello Vans, we are committed to providing our customers with high-quality services that meet their unique needs. We help hundreds of customers with their moving needs every month and take pride in our ability to consistently exceed their expectations. With a focus on exceptional customer service and attention to detail, we are the ideal partner for anyone looking to make their move as smooth and stress-free as possible.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 72 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Excellent experience with HelloVans

Excellent experience with Ali and his colleague. Moved all my belongings from a studio in London all the way up to Preston. Completely painless and straightforward, very fast loading and unloading.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent movers

I had a great experience with my movers, both professional and highly recommend. My move went smoothly from start to finish. They assisted above and beyond. Moving is stressful and they did the upmost to assist. Thank you

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Job well done!

Farid & his team did a really great job. On time, efficient and well organised when it came to packing and unpacking the truck. Fantastic work getting our 3 seater couch down 3 floors without a complete disassemble. We would happily call them again if the need to move arose.

31 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

These guys were fantastic

These guys were fantastic! Never seen people work so hard. They were on time and very friendly. Good job done and thank you.

31 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely excellent service

Absolutely excellent service. We were let down on the day( Saturday ) by our movers, and we had a quote and a removal van turn up within 90 mins. Absolutely excellent service, 2 lovely helpful guys. Absolutely astounding service at a fair price!!

31 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with this…

I had an excellent experience with this moving driver. They arrived on time, was very polite, and handled my furniture carefully. Everything was packed and transported safely with no damage. The whole process was efficient and well-organized. I would definitely use their service again and recommend them to anyone moving house. Shahid and hamza

29 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a very positive experience with Taha and Hellovan

We had a very positive experience with Taha today. He was extremely efficient and handled all our belongings with great care and attention. Despite the heavy rain, the move was completed smoothly and without any stress. It was by far the easiest and most stress-free move we’ve had so far. We would highly recommend Taha and Hellovan service, we would not hesitate to use them again in the future. Communication from Hello Vans throughout the entire process was excellent and faultless. Thank you once again.

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is the worst company…

This company is the worst company andctrustpilt are removingvmy review so that all are good reviews this site is not to be trusted either.
Hellovans driver will harrass you and message you and customer's will laugh at you if you dare to complained. I still have the text message from the driver and still after blocking he kept messaging me. Worst company ever.

14 février 2025
Avis spontané
Noté 1 sur 5 étoiles

My experience with this company was…

My experience with this company was absolutely awful. I booked 2 people to move roughly 75sqft of belongings from our flat to our storage unit (10min driving). I did all the packing ahead of them arriving, except the mattress and the tv and everything was stored between the bedroom and the living room so easy to collect. I even brought a large portion of the belongings downstairs myself to assist the movers. I was expecting the move to take 2h so I took the hourly rate of £75/hour. I recognise that was too ambitious and this might have required 3h of work but that should have been the maximum. The service was so slow that it ended up taking 7hrs which cost me an extortionate additional amount of £479. The movers asked me to pay that amount on another bank account than the one I paid the deposit to. It was called "Baktiar Removal London Limited", which was very strange. They asked me to pay the additional sum while my items were in their van, the storage company where we were moving the items to were about to close and they explained to me that they wouldn't unload the van before I paid them so it felt I had no choice but to accept. Even after paying for all of these extra hours, they stopped working at around 5pm and left me with 60% of my belongings outside the storage unit claiming this was time for them to leave. I had to pay them an extra £75 on that same bank account to get them to finish the job. The overall total cost of my move including the deposit was therefore £614. I feel extremely uncomfortable about this. We don't have that much money and it is clear they abused from their position. I recommend to avoid this company at all cost. I am thinking about submitting an official complaint against them. I think the people working at the storage facility could also confirm that the movers have been abusive.

25 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I could not rave more about Ali and his…

I could not rave more about Ali and his team!

They contacted me the day before removal to introduce themselves and re-confirm arrival time.
On the day of removal they were right on time, came in and assessed the load to be moved and talked through number of rounds needed with the van.
They disassembled and reassembled all bulky furniture and moved all items with great care.
The whole job was done in 3.5 hours (moving a 1 bedroom flat with full set of furniture).
Ali and his team were friendly and respectful and had a smile on their faces the whole way through. Could not recommend more!!

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional and efficient service

This was my second time in a year using Hello Vans, and I received exceptional, and professional service from Ali and his colleague. The pair were efficient, and they handled all my belongings (sofas, bed, multiple boxes) very well. Booking was straight forward, too, and I received good communication from Ali the day prior to confirm the team’s arrival. Thank you very much!

2 octobre 2025
Avis spontané

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