Helpling Avis 

Snel beantwoord en een goede reactie. Ik ben zeer tevreden.

Heel tevreden met Helpling. Wij hebben een schoonmaker die goed bevalt. En het is prettig te weten dat er altijd iemand anders geboekt kan worden als hij een keer niet kan.

Snel en makkelijk geregeld, vriendelijke simple platform

Easy and care free cleaning service.
The Helpling.nl website is really easy to use in order to setup appointments for cleaning.

Wij hebben via helpling direct een hele goede schoonmaakhulp gevonden die nu wekelijks bij ons werkt. Erg tevreden.

Gemakkelijke en gebruiksvriendelijke app. Binnen no-time een schoonmaker op de stoep, en dankzij reviews en verzekeringen vanuit de app voelt het vertrouwd.

I'm having very good experience lately with the change in time. I had to extend the timing for extra cleaning and probably I will reduce it when on holidays and all it's easy and efficient. Great system!

Mijn schoonmaakhulp is vriendelijk, flexibel en professioneel. Ze doet haar werk goed en geeft ook goede tips om je huis schoon te houden.

De ervaring met de schoonmaakhulp was prima. De ervaring met Helpling was minder. De website werkt niet prettig, ik kan de gegevens die ik invoer niet zelf nalezen. Er ging wel het een en ander mis. De medewerkers waren erg vriendelijk en behulpzaam.

Super! Heel erg tevreden

Scam policy. They recently changed their policy and sneakily made it seem like you are about to have a 34 EUR total fee. Which in fact, you are paying 34 EUR just for a "matching fee" lmao. What a bunch of crooks. Then they send a person to you that you have not selected, not on your budget initially selected on the App. Then they pretend that they don't know what is going on when they precisely know what is going on.

Absolutely ridiculous app, WOULD STRONGLY NOT RECOMMEND! I initially booked a cleaner via the app and paid 34 euros thinking it was a sort of deposit, I then had to change the date for the cleaning date, so went to the app, unfortunately the cleaner couldn't make it at that time so the booking got cancelled. I then went on to book another slot for which I got charged 34 euros again. After our cleaner came to us I assumed the 34x2 would be towards paying her, but no those 2x 34 euros are actually a ridiculous matching fees. I called Helpling to get a refund (I didn't even get a cleaning service from the first booking) and they told that was y fault as I change the date, I mean the flexibility is the point of an app isn't it???

Sylwia werkt netjes en snel. Zeer tevreden.

Hoewel de werkers prima zijn en goed werk leveren is er weinig continuïteit. Ik kan elke paar maanden weer op zoek naar iemand nieuw, daar kan nog wel wat verbetering plaatsvinden

Goed geregeld en lekker schoon!
Mijn hulp Vanessa was mooi op tijd en heeft hard gewerkt. Super!

when I opened my account and selected ONE cleaner on the app, I was directed to pay an amount. In my human mind this amount had to do with the cleaner that I have selected. However, I contacted the support services to ask them the reason of this payment. I received a crazy response telling me that the reason for paying this amount is for the app service to help me find a cleaner. In shock with their response, because I never consent to any of this i contacted the support line. The lady that picked up the phone told me that this is somewhere in the terms and conditions (well hidden I believe) and that they will not refund me the amount even though I did not consent. What is going on in the world? No consent to anything that is happening? I cannot help it but few frustrated and disappointed. I wish someone informed me about this fraud system of the app. So I hope this message will alarm some new customers out there and DO NOT CHOOSE THIS APP. BIG FRAUD!!

My experience has been very good and the response time to resolve issues or provide updates is highly commendable

Super handig. Snel geregeld. Goede service.

Such a good site that I recommend! Easy and fast to find someone to clean and specifically for what you need! I was matched with our cleaner in just a matter of hours and it’s been smooth sailing since! Very professional how the whole team handles everything.