Henson Motor Group Avis 

650
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Generally good experience buying a car. Henson's refused to give a price for delivery despite advertising a national delivery service, this meant a days travelling and overnight stay in Newcastle to c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience buying a used car here. Callum was fantastic — professional, friendly, and very natural, which made us feel really comfortable. There was no pressure or aggressive sales tactics at al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darren was really helpful with my choice of car. Right from the first email to the test drive and then to handing the keys over I never felt rushed (or as a female, patronised) and he answered all m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darren was very thorough with details and information, there was nothing hidden and he carefully explained everything I wanted to know. Super friendly service and looking forward to any after sales ca... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Véhicules & transport

Écrit par l'entreprise

Established in 1996, Henson Motor Group is one of the UK's largest car supermarkets. Search over 3000 quality cars and find the most competitive finance rates. Visit our Newcastle showroom today to find a car that is right for you.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

650 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(650)

110 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I recently purchased a car from Henson…

I recently purchased a car from Henson Motor Group, and I can confirm it was a really good experience from start to finish. I was seen to by Callum Smith who was very pleasant to deal with, attentive and helpful.
However on the day I went to pick my car up, Callum was unavailable to hand my car over, so I was being seen to by Tom Kenny who was just as pleasant to deal with. Overall I can say I am very happy with my experience.10/10

10 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Darren was great help with everything I…

Darren was great help with everything I needed and had new car as quick as possible would recommend

13 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

My experience was super easy

My experience was super easy. Really helpful staff with great knowledge and customer care. I will definitely be back.

24 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Great Service!

Darren made the car buying process very easy. Great service!

7 décembre 2024
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Fast and easy Callum was great to deal…

Fast and easy Callum was great to deal with

27 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

A Great speedy application

I completed an application online and within two days I managed to get the keys of the car, Callum specifically handled my application and he was great in helping getting everything sorted

7 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Fantastic salesman!

Wow! Is all i can i say! I enquired about a car on Thursday and by the Saturday i was driving it home!
Darren (newcastle branch) was amazing! Super friendly, informative and all round a lovely person. Thanks so much! Made it so easy to buy my new dream van!

8 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Superb service

Picked out a car via auto trader that they had advertised. From start to finish their customer service was nothing short of superb. If the right car came along I would certainly buy through them again.

7 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

ASK FOR DARREN, SUPERB SERVICE!

Dealt with Darren and from start to finish he was absolutely superb!
Really genuine from the first time I spoke with him, he chased issues for me, answered all questions regarding the vehicle I had and was just an all round great person to deal with!
I would advise anyone buying a motor from here to request Darren, you will NOT be disappointed!

5 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

The best people

The best people, very good interest you can fiind here

28 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Went in looking for a new car and was…

Went in looking for a new car and was greeted by one of the staff Callum, who was tremendous with us, we didn’t feel pressured to buy anything and was on hand to assist with any questions we looked around and decided on a car we liked. The process from start to finish was well communicated second to none. Can’t fault Henson motor group 10/10

1 février 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Exceptional Service

Exceptional service altogether. Very quick and responsive, and when other things delayed the process still provided top notch service.

31 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Straight to the point 3rd car from…

Straight to the point 3rd car from you’s and always very easy to buy with Callum was also very good and available at all times for query’s

29 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Darren was so helpful and an excellent…

Darren was so helpful and an excellent sales man would highly recommend comming here for your new car and would 100% recommend Darren to help you with getting your new car

27 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Can’t speak highly enough of this…

Can’t speak highly enough of this company and their sales assistant, Darren.
Would highly recommend buying a car from here.
Very helpful, informative and patient when there was a delay returning my old car.

26 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Easy people to buy from. No fuss.

Really easy to deal with Callum S who comes across as transparent and genuine. No flowery sales patter just what appears to be an honest assessment of what might suit you as a customer. Never felt pressured to buy. I’d recommend.

24 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Darren was very friendly and super helpful. Would highly recommend.

23 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

Great experience at Henson's

We had a great experience buying a car with Henson's. Callum Smith was really professional, knowledgeable and honest, and was always quick to answer any questions we had and help us with the purchase. We got a good price for our part exchange, and the process of buying the car was straightforward. Thanks to Henson's, particularly Callum, for your excellent customer service.

22 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

HENSONS REVIEW

I already knew I would be coming to Hensons through many recommendations. Callum Cairns went out of his way to help me from start to finish. Even when I almost didn't get credit on more than one occasion he was extremely (an understatement) patient with my situation. He found the best outcome for me with the cheapest monthly payments. I had a great experience here at Hensons and thank Callum for this. I would definately recommend Hensons to anyone for full help and support all the way though. Thanks again Callum I am so happy with the car and support I had.

14 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

Noté 5 sur 5 étoiles

10/10 Henson Motors and Darren

Darren helped me in purchasing my car. He was extremely helpful, patient, and informative. He made the whole process very smooth and stress free. He helped me get the car quick and hassle free. An excellent agent and a true gentleman. Really appreciated his help.

15 janvier 2025
Avis spontané
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Réponse de Henson Motor Group

Hello thank you for taking the time to leave us a review.

We hope you enjoy your new car.

Many thanks,

The Henson Team

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