Hexaspot Avis 89

Thanks a lot

Nice service and feedback

Nu 3 producten via Hexaspot gekocht... Verzending / informatievoorziening over zendingen verliep vlekkeloos.

Bij vragen over een product is er via het Discord kanaal snel reactie...

Top.

I am very satisfied, the promptness according to the possibility, cooperative!

Ik heb een helium mapper gekocht. Ik heb hem werkend gekregen maar de handleiding is nog gebaseerd op het helium console en deze is gestopt voor nieuwe gebruikers. Ik heb een alternatief helium console gevonden maar de handling is heel anders. Heel wat werk maar heb hem werkend gekregen. Mooi apparaatje maar gps antenna had iets groter kunnen zijn vind ik.

Alles sehr gut, schnell geliefert sogar nach Deutschland in 2 Tagen, kann ich nur empfehlen!

Entrega rápida. O apoio prestado no pós venda foi cinco estrelas, tendo demonstrado disponibilidade e interesse pelo cliente.

Snelle levering en perfecte hulp via de chatservice van de website.

Snelle levering en snel van reageren voor extra vragen.

Chat live , delivery fast .

Schnelle Lieferung und der BROWAN GPS Tracker macht seinen Job wie gewohnt sehr gut. Onboarding über die App funktioniert einwandfrei und die Übertragung der Daten über das Helium Netzwerk ebenso 👍👍!

Fast shipping and good packaging. The 6dbi Mcgill antenna really improved the earnings.
Happy with the purchase and I highly recommend HexaSpot.
Thanks

Fast shipping, great support!

Hexaspot komt afspraken na en levert uitstekende service.

Zie de titel :)

I want to start by saying that this is my only and one negative review I have left for online store ever.
My story starts like this: less than a year ago, I bought this (overpriced) item Heavy Duty Antenna Suction Mount – Hexaspot, because I trusted the store (recommended by other members on discord). How wrong I was…
Shortly before December the suction cups became problematic and could not hold even the weight of the metallic mount, which accompanied the product. Admitting my mistake that I didn’t have backup mechanism, but just the cable through window, the suction cup failed and flipped over as a result to break my expensive and favorite 8dBi RAK wireless antenna.
I must highlight that due to the cable-through-window, the suction mount did not fall and there is not a single mark on it, and it was “just” the fiber glass antenna that hit the wall and broke.
I contacted the support for the issue. Then “Tobias” started putting all the blame on me that I violated the warranty rules by placing another antenna from the recommended ones, and that I broke the suction cups during the fall, which has never happened!
Then, he recommended me to replace the suction cups at my own cost and “unfortunately no refund can be given”.
I have shopped hundreds of products from online stores throughout internet, Amazon, and other cheap Chinese stores, and it is the first time that “in warranty period” a seller behaves like this for such an expensive product!I don’t know if the store has financial issues and tries to void responsibility for everything, but the respect to the customer is something that shows professionalism. I have myself a business, I know that some situations are hard, but I am shocked of how irresponsible answers I got on this matter from Hexaspot.
To sum up, if a suction cup you sell via your store becomes problematic within the warranty period, this part at least, should be refunded or replaced by a new one.

Mijn 1e sensor. Doet het prima! Ik ga er meer van bestellen.

Ik ben/was er (nog) niet zo handig in maar met de hulp van Tobias is het helemaal goed gekomen. Hexaspot is supergoed bereikbaar. Een aanrader!