Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a cracking experience with hi5tickets.com, to be honest. The whole booking process was smooth as anything and no confusion, no unnecessary steps, just straight to the point. It only took a few min... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant experience with hi5tickets.com! I’ve booked quite a few trips over the years, and I must say this was one of the smoothest processes I’ve come across. The whole booking system... Voir plus

Noté 5 sur 5 étoiles

Really impressed with hi5tickets.com - booking was dead easy, no messing about at all. Quick, smooth, and stress-free. Proper handy service, will definitely use again.

Noté 1 sur 5 étoiles

This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a cracking experience with…

Had a cracking experience with hi5tickets.com, to be honest. The whole booking process was smooth as anything and no confusion, no unnecessary steps, just straight to the point. It only took a few minutes to sort everything, which is exactly what you want when booking travel. Proper decent service, made the whole thing feel effortless.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Really impressed

Really impressed with hi5tickets.com - booking was dead easy, no messing about at all. Quick, smooth, and stress-free. Proper handy service, will definitely use again.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant experience with…

Absolutely brilliant experience with hi5tickets.com! I’ve booked quite a few trips over the years, and I must say this was one of the smoothest processes I’ve come across. The whole booking system is incredibly straightforward, no faffing about, no confusing steps, just a clean and easy flow from start to finish. Within minutes, I had my tickets sorted without any hassle.

What really stood out was how user-friendly everything felt. Even when selecting flights and comparing options, it was all laid out nicely, making decisions quick and stress-free. Payment was a breeze too, no glitches or unnecessary delays, which is always a relief. You know how some sites can be a right pain? This one’s the complete opposite.

Customer support was spot on as well, quick responses and very helpful. All in all, a proper top-notch service. If you’re after an easy booking process without the usual headaches, hi5tickets.com is definitely worth a go. Cheers for making it so simple!

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Clear instructions

Clear instructions, easy to understand terms and conditions, easy payment process, just book and pay. hopefully the same booking process will be followed for my family holiday booking.

20 août 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Hi Mr. Mukhtar,

Thank you very much for reviewing us, we appreciate that you took time to review us again even your previous review was struck off by Trustpilot. Hopefully see you soon for your upcoming travel plan.

Sincerely,
Customer Care Team :)

Noté 5 sur 5 étoiles

Bought pay in 3 instalments ticket

Bought pay in 3 instalments ticket, got the booking instantly. hopefully will be flying soon. The ticket agent was frankly with a bit cocky style but did the job.

17 avril 2026
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Mr. Irshad,

We humbly appreciate your dedicated time to review us, as we always strive to provide best to our beloved passengers. We wish you a happy tour for your upcoming flight. Hopefully we we serve serve you again.

Thank you for trusting in us.

Customer Care Team

Noté 5 sur 5 étoiles

Great service

Great service, Sarah helped me to find the ticket in cheaper price for Lagos while others were selling in very high price.

17 avril 2026
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Hi Mr. Lee,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again. :)

Thank you for trusting in us.

Customer Care Team

Noté 5 sur 5 étoiles

Due to the ongoing conflict in Middle…

Due to the ongoing conflict in Middle east, our flight got cancelled, upon verifying with airline I got to know the difficult situation we are in. We 5 people were about to fly the very next day. Thanks to aryan he helped me to get the full refund from the airline with in 15 days. He assisted me for a future travel plan too. Thank you for saving our precious hard earned money.

15 mars 2026
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Hi Hameed,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your future travel. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service from Aryan

Aryan provided excellent help booking my flight to Accra, Ghana. His calm, composed, and respectful demeanor made the whole process smooth and stress-free. Highly recommended!

30 mars 2026
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Mr. Frederick,

Thank you very much for your feedback and we genuinely appreciate your dedicated time to review us. we always strive to provide best to our beloved passengers.

Wishing you safe travels and an absolutely wonderful trip, filled with unforgettable moments, smooth journeys, and amazing experiences. :)

Thank you for trusting in us.

Customer Care Team

Noté 1 sur 5 étoiles

It’s been more than a year

It’s been more than a year. I’ve been demanding a refund of over £1000, which they just will NOT issue. They promised to refund everything after my tickets got cancelled, which was a lie. They then said they’ll give me £1000 in credit, which they then refused to give, just a major SCAM

12 décembre 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear "Consumer",

This is your second review on our page, and there is no evidence of your existence, based on your profile there are total 3 reviews and all of them are negative, the 3rd review is also for a travel agency; it seems the pattern of fake reviews spread by a fake ID.

Please come up with your real ID or else do contact us to resolve your matter "if there is any", call us during work hours on 01618501650.

Thanks.
Customer Care Team

Noté 1 sur 5 étoiles

BIGGEST SCAM EVER! African customers please avoid

This company is not legit. They will take your money and not give you your tickets. it is better to book from a reputable source. They take advantage of African customers and use false reviews with West African sounding names to appeal to people who spend thousands going back home to Ghana and Nigeria etc.

You wll not get your money back or your ticket. Save yourself the hassle. This company is a company full of scammers. Aryan especially is a nasty piece of work.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

best instalment plan booking

I felt very welcome by Aryan, the travel experts over phone, especially by Olivia, so knowledgeable, friendly & polite. On other occasions I use other companies, but I will definitely be booking again with Oilivia, the booking process was so easy especially their 3 instalment package plan.

15 septembre 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Ken,

Thank you for sharing your experience, we always try to serve our customer in best possible way.

Thanks
Customer Care Team

Noté 1 sur 5 étoiles

I had written a negative feedback below…

I had written a negative feedback below for not receiving my refund from Hifive which I had waited for over 4months. Following my feedback I received a call from Hifive demanding for me to pull down my negative feedback before they can refund me, they reported that it was their policy. The conversation was recorded so I have evidence. It’s unethical and immoral for Hifive to attempt to gag members of the public life myself who have worked extremely hard for my money only to be cheated, swindled and defrauded by Hifive. Please thread with caution, I’m sure that most of the positive feedbacks are written by Hifive employees. Do not buy from Hifive they are fraudsters.

15 juillet 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Okoli,

Thanks for your feedback and precious time for writing the review 2nd time. Please, do read the terms and conditions before defaming us.

We appreciate your time.
Thanks.
Customer Care Team

Noté 5 sur 5 étoiles

Experience for booking a China Trip was…

Experience for booking a China Trip was amazing, Aryan helped me decide which flight I should take due to the tough schedule of my job routine. The time was managed very well and price was amazing. I highly recommend Aryan to get excellent experience of Customer Service, and Yes the ticket was issued with in 30 minutes of paying the amount.

Recommended.

21 octobre 2025
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Mr. Li,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Best of luck for your Trip to China. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Noté 1 sur 5 étoiles

Aryan and hi5tickets

Aryan and hi5tickets, it is over six months now that you have failed to refund me.
I have made several attempts to contact you on email and WhatsApp but you have failed to respond to any.
I will be posting evidence of our conversation soon.

16 avril 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Customer,

We have replied many of your reviews, you were unable to pay the instalments in-time and applied for a full refund violating the agreed terms and conditions. Please bear in mind the service charges are always deducted before you apply for a refund.

Please read our terms and conditions before you mislead others.

Thanks.
Customer Care Team.

Noté 5 sur 5 étoiles

Thank you hi5tickets.com for all your…

Thank you hi5tickets.com for all your help
Sarah did a good job honestly I recommend her and the company for everyone.

3 septembre 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Khan,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Noté 5 sur 5 étoiles

I have booked a Korea trip in July…

I have booked a Korea trip in July through Hi5tickets, this was my first time. The service has been excellent and everything has been explained thoroughly including the whole itinerary which has been created to according to our requirements. Big shout out to Jia and Aryan who have been dedicated to make our dream holiday come true. I got the refund at first as trip was cancelled but later on I rebooked and got exceptional care for my trip.

29 juillet 2025
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Oluwadamilare,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

We Thank you for your trust.

Customer Care Team

Noté 5 sur 5 étoiles

Cheap tickets available on…

Cheap tickets available on hi5tickets.com I bought a ticket and hotel to Dubai on installments plan quick service.

9 septembre 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Malik,

We genuinely appreciate your dedicated time to review us, we always strive to provide best to our beloved passengers. Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

Noté 1 sur 5 étoiles

You guys are stilll bunch of liars

You guys are stilll bunch of liars. Show me where on Royal Air maroc where they said middle name is compulsory. Do you guys think this is my first time of flying. You waited for two months before you knew i didnt include my middle name. I still have all your mails and i will post it here for everyone to see who you people really are.

You are messing with the wrong person.

You even lied you asked me for the name, show me the prove and stop all the lies. Upon all the negative reviews, you people are still coming out to defend your incompetent attitude. People now know you for who your company is.

Middle name is never compulsory and the airline even comfrimed it, even google will tell you the same or maybe you people know more than the airline itself.

So if you claim you asked me for the middle name and i never replied, how come it never came up until when i wanted to make the last installment after two months. You give people non genuine excuses and ripe people off their hard earned money

You are all bunch of liars and deceitful.

I even requested you people should give me my ticket like that with the first and last name and you couldn't provide the ticket.You told me airline cancelled my ticket because i didnt include my middle name, so how did I cancel it, very funny

Show me that proof where you asked for my middle name severally.

Do you even know how many times i have booked tickets with agents who never even asked for any copy of my passport. All they needed was my details. If you people dont know how to handle business you can close up. If truly you claim you asked for my details and i wasnt replying, why dint you people call me but you come online and start lying about it.

Even when i wanted to pay the second installment, took you people 4 days to send a link to pay, i had to keep messaging severally up to about 5 times before you people replied so how come the middle name was never mentioned.

If you people dont stop the lie, i will post all the mail conversations from beginning to end so people can see the prove of everything. I hate people that go about lying and deceiving others.

I ended up booking the ticket with another 3rd party who never even asked for the middle name or a copy of my passport and you are here still arguing and telling me what is not. The only mandatory name is your first and last name. You people should learn and stop the argument. If you people dont stop all this argument, i will go on and keep exposing all what you guyz did wrong.

Below is from Royal air maroc:

No, including your middle name is generally not compulsory when booking a flight with Royal Air Maroc, as long as your first and last names match your passport information.

I can see your reply, looks like you people dont understand English.Come let me enlighten you. So where does it say on the website middle name as against what you are saying you asked me. Stop this nonsense and stop arguing. When it says given name, its not mandatory to add your middle name. If you dont understand english, go back to school and learn. On my passport my middle name is written beside my first name. So jst because it is written beside it does that mean its my first name? Also, you had to wait till after 2 months before asking me for middle name. You have been into the business for a while so you people dont know the necessary details from the first time I submitted. You are very funny. A ticket i ended up booking and travelled and came back with another agency without even sending a copy of my passport or adding any middle name. You are all bunch of jokers

15 août 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Mr. Ajibola,

We apologise for the inconvenience, just to remind you there are two sections on the passport, Surname and Given Names; which was provided incomplete.

You are quoting the false reference of Royal Air Maroc(deliberately we assume) as per their directions it is clearly mentioned on their website:
Fist names (As it appears on the passport)
Surname (As it appears on the passport)

Please visit the link below for correction:
https://www.royalairmaroc.com/nl-en/information/travel-documents

This is not a good practice to start blaming businesses/companies for your mistakes.

We are there for you to serve.

Thanks.
Customer Care Team.

Noté 1 sur 5 étoiles

Scam

Aryan, I stand by what I said that your company is a scam. I have all the emails and chats to prove and so I do not understand what lies you are referring to when you say you have done your investigations.
I would not recommend your company to anyone!

15 août 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Uka,

We apologize for the inconvenience caused, we have completely investigated your case, and it is a clear case of confusion/misunderstanding, no such evidence of your claim was found.

Please refrain from such words such as "scam", as we do not believe in scams and you were not being scammed.

You may contact us to discuss the matter, we are there to serve you.

Thank You
Customer Care Team

Noté 5 sur 5 étoiles

Completed my Umrah

Completed my Umrah

Due to lots of financial hurdles, had the dream to perform the Umrah, they made this happen. Never new that I can pay them in3 instalments and can complete the tour of Holy Land. I really appreciate the way I was guided and sponsored to complete my tour, may you guys be blessed.

22 juillet 2025
Avis spontané
Logo de Hi5tickets.com

Réponse : Hi5tickets.com

Dear Mr. Abdullahi,

We appreciate your blessings, and congratulation for your journey. We always strive to provide best to our beloved passengers.

Certainly we would love to serve you again.

Thank you for trusting in us.

Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus