What can I say, knowledge of products surpassed my expectation along with a warm welcome and amazing service this will be my number 1 choice in the future for Audio. Nice vinyl selection as well 😄
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Lisez les avis des autres
Hi all I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and v... Voir plus
Ordered a DAP on Sunday, processed on Monday, delivered Wednesday. It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived. Ord... Voir plus
Not standing by the the price on line advertising about first order discount they would not take it Sent email no answer, got nowhere with on line chat Then offered me the discount when I comp... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.
Coordonnées de contact
396 Birmingham Road , B72 1YJ, Sutton Coldfield, Royaume-Uni
- 01213825444
- sales@hifonix.co.uk
- hifonix.co.uk
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Needed to upgrade my small speakers…
Needed to upgrade my small speakers (Dali Fazon satellite ) to achieve greater soundstage - apart from budget also needed to ensure her indoors was happy with the look etc . Asseem absolutely smashed it on both counts with a demo of the Audiovector QR3.
Always a relaxed no sales pleasure when visiting the Hifonix store.Speakers delivered (within 3 days of order ) and set up by John who certainly knows his hi fi !Over the moon with the QR3 performance and the bonus is the wife is happy with the white floor standers that blend in with the existing decor. Big thank you to the guys from Hifonix .
An excellent personal touch
The personal touch is unusual and excellent - phoning me on receipt of the order to thank me for my custom, informing me of the delivery details, giving me advice about the need to run the headphones in, and suggesting that I consider a cable upgrade at some point in the future in order to get the best from the product.
The item was delivered the next day as promised, and the quality and finish of it have exceeded my expectations.
I am very happy to have bought from this company.
Friendly, professional and no pressure advice.
Aseem and John provided an extremely professional and friendly approach to helping me select the first hi-fi purchase I have made for some time.
I have now entered the 21st century!
Their expertise was fundamental in guiding me to a set up combining Naim and Ruark which I am sure will reopen my ears and mind to new listening experiences over the next few years.
I know that I will be in good hands if I need support or choose to improve on the items I have recently purchased, with no pressure to spend beyond my limits!
Thanks to both of you.
Stylus audio technica
Love the new stylus. It sounds fabulous I did have 1 before but sold it with my old deck. So went for the same and yes I do love the sound it bring t my vinyl records. Thanx again very fast delivery and responsible price
Recommended
A online purchase made after telecom to confirm stock. Very helpful on the telephone & the item was despatched the same day & delivered the next day. I would very definitely use this Company again. A great experience
Great experience
Excellent place to shop online. I received my confirmation for shipping and tracking information under 3 hours. On top I received a phone call by their team to confirm the order will be delivered next day. Thank you team Hifonix!
Very helpful and knowledgeable
Very helpful and knowledgeable. Will recommend a better sounding combination even if it's £300 less! As it was in my case, and they were right. Worth my respect, I'll return.
Cheers! Guys.
Amazing customer service
Amazing customer service! Got quick recommendations, the delivery was quick despite being an international item and the product quality was amazing!
Excellent customer service
Excellent customer service, fast delivery. Appreciate the phone call from the shop, and as the man said the Noble wireless earphones sounded great straight out of the box, looking forward to getting more use out of them. Highly recommended the company.
Incredibly helpful
Incredibly helpful, very personable, very friendly overall fantastic customer service, cannot recommend Hifonix enough. They kept me in the loop, updated on any changes that happened and pointed out better alternatives for my requirements. Dont hesitate to give them a call!
Amazing service ⭐️⭐️⭐️⭐️⭐️
Great experience at Hifonix and I…
Great experience at Hifonix and I wouldn't hesitate to recommend.
Exemplary service
Exemplary service. Honest and forthright advice. This is not a box shifting shop. They care about music and your connection to that ultimate goal.
Outstanding company and the only one I…
Outstanding company and the only one I will now use for Hifi etc. Fantastic service and aftercare. Incredibly knowledgeable.
Knowledgeable,Professional and Friendly
I appreciated the sound advice that was given to me by Asim.He helped me make an informed choice.
At no time did I feel under pressure to make a purchase.
I'm delighted with my headphones and player.
Thank you Hifonix!
Great……..again
Another purchase made in store this week. Top service from a top bloke. Great advice and always looks after you.
Hifonix.. Pleasure to deal with!!
Never used or even heard of Hifonix before but after a google search brought them to my attention I thought I’d give them a shot to purchase the FiiO BTR7 DAC I was after. Order was dealt with very quickly and email received informing item had been dispatched (free delivery) and amazingly delivered the very next day. Received thanks for the order and for using Hifonix and reminding not to hesitate to contact customer service for any help or assistance that may be required. I am very impressed with how professional they are and will without doubt use them again. Well done guys!!
As soon as I went in shop made very…class headfhones
As soon as I went in shop made very welcome . I was shown everything about the headfhones I bought and fully understood what I was buying. Will be going back at sometime in the near future.
Highly recommend
Excellent service from Hifonix - Asim has been a great help with purchasing decisions and very knowledgeable. Having purchased a pair of UM Mest Mk2 (at an absolute bargain including the black Friday discount at the time) and more recently my girlfriend having bought me some Hifiman Aryas for my birthday - I can report that both were recieved early the next day, packaged with incredible care and attention.
Great experience buying from Hifonix
Great experience buying from Hifonix, the customer service was simply stellar. Many thanks!
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