Hifonix Avis 

2 088
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

What can I say, knowledge of products surpassed my expectation along with a warm welcome and amazing service this will be my number 1 choice in the future for Audio. Nice vinyl selection as well 😄

Noté 5 sur 5 étoiles

Hi all I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and v... Voir plus

Noté 5 sur 5 étoiles

Ordered a DAP on Sunday, processed on Monday, delivered Wednesday. It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived. Ord... Voir plus

Noté 2 sur 5 étoiles

Not standing by the the price on line advertising about first order discount they would not take it Sent email no answer, got nowhere with on line chat Then offered me the discount when I comp... Voir plus

À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin de matériel Hi-Fi
  4. Magasin de télévisions

Écrit par l'entreprise

Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(2 088)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best in Midlands

What can I say, knowledge of products surpassed my expectation along with a warm welcome and amazing service this will be my number 1 choice in the future for Audio. Nice vinyl selection as well 😄

19 septembre 2026
Noté 3 sur 5 étoiles

Expensive

Expensive. Some pairs have a cost of £5k. Yes £5k for a pair of earphones !! Personally the price has been Appled ie vastly overpriced for what you get. Most iem's on other sites are around £50 - £100 for a very decent pair. To be honest the price does not equate to the product. cheaper for same quality elsewhere.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, really knowledgeable about the products , a real gent to deal with, all round service, A1 👍

15 août 2026
Noté 5 sur 5 étoiles

Hi all

Hi all
I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and very well packed , would I shop anywhere else, ( No Chance ) love Hifhoix , there gear is top class, plus I have always got a great deal with Aseem, love to them all looking forward to my next purchase.
One happy customer Rob Galloway

13 août 2026
Noté 5 sur 5 étoiles

Ordered a DAP on Sunday

Ordered a DAP on Sunday, processed on Monday, delivered Wednesday.

It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived.

Ordered Blue but they called to advise they only had Black which I accepted, but a Blue turned up nonetheless. Happy Days!

Called them today to advise I had received safe and sound and that it was indeed the Blue I originally preferred.

Took the opportunity to query charging speed being slow, ordering a Ugreen charger from Amazon would speed things up was the reply.

Excellent customer service speaks volumes, thanks to all at HiFonix

13 août 2026
Noté 2 sur 5 étoiles

Not standing by the the price on line…

Not standing by the the price on line advertising
about first order discount they would not take it
Sent email no answer, got nowhere with on line chat
Then offered me the discount when I complained very unprofessional service

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience.

Great experience.
Willing to look for solutions to help you as a customer, and willing to work with you.
Always a fun experience too!
Great product and great service.

19 juillet 2026
Noté 5 sur 5 étoiles

I bought a pair of headphones and the…

I bought a pair of headphones and the delivery was quick and hassle free. I had to ring their customer service helpline for some advice and their representative was very helpful and polite. I can't compliment Hifonix highly enough.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had dipped my toe in the water with…

I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a visit to Hifonix and couldn't have been more welcomed. Aseem was patient and accommodating and provided the perfect upgrade and although I spent. a little more than I originally wanted to the quality of the A&K KANN Max and the MEST MK2 IEM's is phenomenal! Couldn't recommend more for great advice and personal service, won't go anywhere else now. Thanks

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service!

Dealt with Aseem. VAT requirements were dealt with without a hitch. Service, communication and delivery was excellent at all times. Would recommend

29 avril 2026
Noté 5 sur 5 étoiles

Great Company.

I purchased from Hifonix the Nobel REX 5, then the Prestige, and just ordered the Spartacus, and in the next few weeks, hope to purchase the Onyx. Really friendly genuine people to deal with, items in stock, ( Unlike a few other companies!.), and quick delivery. Highly recommended.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A fantastic shop in every way

I've been to a couple of hifi shops in Nottingham with one being in the centre which I didn't find very good and felt a bit snobby.
But when entering Hifonix I was welcomed and was amazed by what they had to offer and the knowledge he had to give,
I could of spent all day there going over all the headphones and daps.
I shall definitely be going there again even with over an hours drive.
You will not be disappointed.

9 mars 2026
Noté 5 sur 5 étoiles

Aseem had great product knowledge

Aseem really knew his stuff and was able to clearly explain my best options so that I could make informed decisions. It helped that he had a huge array of stock so I was able to test various combos for myself and hear the difference.

6 mars 2026
Avis spontané

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