So happy with delivery of my Gousto. Previously they was using DPD and the delivery was horrendous! Was even considering cancelling our subscription because I was at my wits end with the lack of care... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was the best delivery from Hive I’ve had. The courier didn’t just dump tge parcel like they usually do but waited for me to open the door and handed it to me. Makes a huge difference to me as an... Voir plus
L'entreprise a répondu
Service was generally good. The only reason for not giving 5 stars is that, despite my instructions to leave the parcel in the recycling bin if no one was home, my wife was actually in. However,... Voir plus
L'entreprise a répondu
The driver called me when he couldn’t get into my building due to a fault with the entry system. It meant I could get him in and he could deliver the package to a secure location. Hived provides a goo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
There’s parcel delivery. And then there’s HIVED. We’re building the most-loved delivery network at scale, powered entirely by electricity, for a delivery experience you can actually look forward to: fast, reliable and uncomplicated.
Coordonnées de contact
1a Old Nichol Street, E2 7HR, London, Royaume-Uni
- info@hived.space
- hived.space
4,8
Excellent
12 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The driver was great !
17 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
Very quick and smooth delivery
Very quick and smooth delivery. Driver was very polite and professional.
17 avril 2026
Avis spontané
Réponse : HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Excellent delivery
Excellent delivery, able to chase the progress in real time. Delivered in excellent condition, and on time.
17 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We're really pleased our driver made a good impression and appreciate you taking the time to share this review.
Réponse : HIVED
Thanks for the great feedback! We aim to get things moving as fast as possible, so it’s great to know we hit the mark.
Réponse : HIVED
Thanks so much for the kind feedback. We're delighted the delivery was so quick and really appreciate you taking the time to share this review.
Excellent service
Excellent service. Really professional delivery service. On time and with a smile. Would definitely recommend this company.
17 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
Réponse : HIVED
Thanks so much for the kind feedback. We’re pleased to hear your instructions were followed and appreciate you taking the time to share your review.
Super
Super - amazing delivery driver and v helpful when the address was wrong
16 avril 2026
Avis spontané
Réponse : HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Parcel delivered into the milk box…
Parcel delivered into the milk box which wasn't instructed but made sure it was secure. Delivery driver called and left a message where he'd left it, very good, thank you
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
The delivery driver knocked hard enough…
The delivery driver knocked hard enough for me to hear, which is unusual!
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Réponse : HIVED
Thanks so much for the kind feedback. We’re pleased to hear your instructions were followed and appreciate you taking the time to share your review.
Parcel delivered on time and left where…
Parcel delivered on time and left where requested
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We're delighted the delivery was on time and really appreciate you taking the time to share this review.
Delivery time notified well in advance…
Delivery time notified well in advance and parcel left where requested. This isn't always the case with other delivery companies
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We're really pleased everything arrived safely and appreciate you taking the time to share this review.
Driver followed instructions (even…
Driver followed instructions (even though we were actually in but didn’t get to the door fast enough!). Thank you!
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
Really good delivery and on time with…
Really good delivery and on time with good communication from the tracking. The delivery guy was very polite and waited for you to open the door and hand the package to me. Great guy
16 avril 2026
Avis spontané
Réponse : HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Parcel came early and was well placed 😄
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for your kind feedback! We’re really glad to hear everything arrived smoothly and appreciate the review.
Very carefully and nicely delivered
16 avril 2026
Avis spontané
Réponse : HIVED
We really appreciate the review. We take great pride in making sure every parcel is handled with care, so it’s wonderful to hear yours arrived in perfect condition.
I am always very satisfied
I am always very satisfied when my delivery comes through with hived.
Drivers have always been very nice to deal with and delivered correctly.
It's actually so nice to feel relieved when i notice a company uses Hived to deliver.
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the kind feedback. We’re really pleased we could provide a better experience and appreciate you taking the time to share your review.
Very good company
Very good company, good care with deliveries and fast communication. Ben has great and sorted out a problem very quickly. Would definitely recommend!
16 avril 2026
Avis spontané
Réponse : HIVED
Thank you so much! We’re lucky to have such a friendly team, and I’ll be sure to pass your kind words on to the driver. We appreciate you sharing your experience.
Super efficient and easy to use
Super efficient and easy to use. Thank you
16 avril 2026
Avis spontané
Réponse : HIVED
Thanks so much for the lovely feedback. We really appreciate you taking the time to share this review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.