We have just bought the FFP3 cup mask with valve which came heavily recommended by a friend. Having tried it on it is very secure and comfortable and looks as though it will extremely efficient.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The pharmacists at Hive are wonderful..... They have helped me so much to obtain the drug Buproprion, which hasnt been available since Dec 2022. Inspite of numerous issues in obtaining the correct... Voir plus
I recently had a great experience at Hive Pharmacy. I went in to pick up a prescription and was genuinely impressed by how friendly and helpful Kartik was. The pharmacist took the time to explain... Voir plus
Excellent customer service. There was a lovely gentleman on the phone who gave me a call to double check my order and provide a more detailed explanation about the situation which I really appreciated... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Providing services locally around Staines and nationally
Coordonnées de contact
23 Edinburgh Drive, TW18 1PJ, Staines-upon-Thames, Royaume-Uni
- 01784252962
- hello@hivepharmacy.com
- hivepharmacy.com
4,3
Excellent
359 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant pharmacy..
Brilliant pharmacy... helpful and easy to deal with. Definitely recommend using as regular chemist
26 février 2021
Avis spontané
Réponse de Hive Pharmacy
Many thanks Linda
Réponse de Hive Pharmacy
Thank you for your review Ron
Brilliant service and very friendly and…
Brilliant service and very friendly and approachable staff. Always ready to give advice when needed.
19 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thank you Carol!
Excellent service
Excellent service! Ordered yesterday afternoon and it was delivered today!!
I will definately buy from Hive again and have already recommended them!!
18 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thanks Annie for your review and your support. We aim for next day delivery every time and are pleased to see you got yours swiftly.
Great service
Great service, questions via email answered very quickly, fast delivery.
18 février 2021
Avis spontané
Réponse de Hive Pharmacy
Yes! We know that customers love fast responses, that's why we aim to do so.
Always great service from the team
Always great service from the team. Efficient, friendly people
11 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thanks for your support Derek
Good responsive service from Hive and a…
Good responsive service from Hive and a sense of humour an added bonus!
Royal Mail were not delivering when they said they would so confusing.
However arrived eventually.
11 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thanks Christine, great doing business with you. What's life without some humour!
Very efficient and always friendly and…
Very efficient and always friendly and helpful 👍
11 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thank you Julia
Réponse de Hive Pharmacy
Cheers John
“Wonderful Helpful Customer Services”
Having purchased previously from Hive Pharmacy I tried to purchase 4 Aviro GT face masks. Unfortunately when I attempted to check out my basket I was unable to complete my order because Northern Ireland was no longer a region delivered to.
I sent an email to Hive Pharmacy questioning this, I explained that I was a parent with 2 children suffering from cystic fibrosis deemed clinically high risk to COVID-19 and that the masks would be of great benefit to our family.
Sach (employee) replied with an email
“ I want to help”, he demonstrated genuine compassion and sympathy with my situation which was quickly followed up by a wonderful example of the best kind of customer services.
Sach kept me informed with emails and I was able to place my order for the masks.
I am touched by Sach’s willingness to help me, he in my opinion an asset to Hive Pharmacy. Thank you Sach, you have been wonderful.
8 février 2021
Avis spontané
Rapidly respond to inquiries
I wrote an email inquiry and they replied within the hour. That's good
8 février 2021
Avis spontané
Réponse de Hive Pharmacy
Haha, we did good that time!
Fantastic little pharmacy
Fantastic little pharmacy.
The staff are always friendly, the pharmacist is always approachable, willing to listen and to help.
5 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thank you Jenna
very helpful
Very very helpful on the phone and really went out of their way for me. Very grateful
2 février 2021
Avis spontané
Réponse de Hive Pharmacy
Cheers Lee
The Hive continue to amaze.
The staff at the Hive always go out of their way to help out. Especially now, when we can't get the same access to our GPs or other healthcare providers due to Covid, this is more important than one could have previously imagined. I don't know how they do it, but they take the time to know and treat each and every one of their customers like patients, with the one to one service of a small town chemist, but the efficiency of a big city private practice. I hope I'm not just that horrible awkward customer, but if they bend over backwards to help everyone else like they do to help me when I'm in a bad way and need helping, well, they really deserve some recognition.
1 février 2021
Avis spontané
Réponse de Hive Pharmacy
Thank you Stacey
A bit pricy
PPE overpriced, quality does not justify the higher price compared to other manufacturers.
23 janvier 2021
Avis spontané
Réponse de Hive Pharmacy
Hello,
Sorry you feel this way. We are here to help, as such the FFP2 masks we offer are sold at the lowest price we can, as we see it as an essential item. £45 for 20 Bsi Certified FFP2 masks is a good price for this quality. Moreover, the quality is second to none. BSI are a world-leading certification body.
Best place around Nice friendly staff…
Best place around Nice friendly staff and minimum waiting time very happy to have become a new customer
20 janvier 2021
Avis spontané
Réponse de Hive Pharmacy
Hi Jim, welcome to Hive, we're happy you joined us!
Love to use all services in Hive
Love to use all services in Hive. All staff are friendly and helpful nothing seems to be too much trouble. So handy to have flu vaccine in local shop and always feel safe and protected. Cleanliness is 100%. It’s like a little shop with a big heart.
18 janvier 2021
Avis spontané
Réponse de Hive Pharmacy
What a lovely review Ann, its one of our favourites!
Always helpful & eager to please.
18 janvier 2021
Avis spontané
Réponse de Hive Pharmacy
Thank you Janet for noticing
Excellent service and very helpful
Excellent service and very helpful, I'm glad I changed from Boots.
14 janvier 2021
Avis spontané
Réponse de Hive Pharmacy
We're glad you changed from Boots too!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.