I purchased a HIX.AI Pro-Yearly subscription for CAD 168 on October 18, 2026, by mistake. I contacted customer support shortly afterward to request a refund and explained that I had not used a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
As a student juggling multiple assignments, HIX AI has been a game-changer for me. It helps me brainstorm ideas, structure my essays, and even checks for grammatical errors. It's like having a persona... Voir plus
SCAM - GEBRUIK DIT NIET!!! Ik wou me abonneren op Claude. Kreeg misleidende advertenties. Nam meteen een jaarabonnement ter waarde van 156€ op vrijdagavond. Kreeg daarvoor zogezegd 2500 credits. Na e... Voir plus
L'entreprise a répondu
EDIT: Issue resolved. But imho, if you're system is failing and you cannot provide service afer completing the payment - you should warn about that prior purchasing. SCAM company! I paid... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
HIX AI is your ultimate AI Agent Workspace, built to turn ideas into finished work. Its specialized AI agents can conduct deep research, generate structured reports, create polished documents and professional presentations, and produce high-quality images and videos through intelligent workflows. Rather than simply responding to prompts, HIX AI understands your goals, plans multi-step tasks, and coordinates the work required to complete complex projects more efficiently. From business analysis and marketing content to visual assets and multimedia projects, HIX AI brings your entire workflow into one seamless workspace—helping you move from a simple prompt to ready-to-use results.
Coordonnées de contact
121 KAKI BUKIT AVENUE 1, #02-00, SHUN LI INDUSTRIAL PARK, 415995, SINGAPORE, Singapour
- support@hix.ai
- hix.ai
3,0
Moyen
194 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This company is a SCAM
This company is a SCAM. No easy way to remove payment information. I cancelled a month ago and was still charged. Would suggest STAYING AWAY.
22 juin 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
A very excellent writing assistance
A very excellent writing assistance. Fast response customer support. This is very helping tools in writing.
12 mars 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot!
Our customer service will always be here to assist you about your subscription
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Satisfied Customer
I had the pleasure of using HIX Humanizer, and I must say, it surpassed my expectations. The platform's intuitive interface and ability to produce natural-sounding text that reads like a human wrote it are simply incredible. Whether you're refining a presentation script or simplifying intricate ideas, HIX Humanizer is a valuable go-to. It is simple to use, consistent, and ideal for those who prioritize clarity and professionalism in their work. Highly recommended!
31 janvier 2025
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot!
Our customer service will always be here to assist you about your subscription
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
It's reliable and fast.
22 mai 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Impressive service
Dear Hix Ai team,
I have been using the bypass Aii for almost a year. It was so helpful where it made my write up looks really simple and brings me confident to write more. Since I'm from non-English speaking background, this software enables me to understand the words better even after rephrase. The meaning remain the same after rephrase and looks like real human write up. Keep up good work and looking forward to continue using your service.
13 août 2024
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
HIX is a good tool for paraphrasing and…
HIX is a good tool for paraphrasing and avoiding plagiarism. I recommend it.
1 mai 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
hate hix ai
i hate hate HATE hix ai but my mom wants to finish hix ai. i want to end hix ai.
30 avril 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Useful tool to easy paraphrase texts…
Useful tool to easy paraphrase texts and to check humanity of my texts.
30 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
I have been using this website…
I have been using this website regularly for all sorts of projects, and it has been a great help. Customer support is also responsive and helpful whenever I have a question. Overall, it’s an excellent tool that I would highly recommend to anyone.
21 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Really good customer service!
18 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Exelent support they refound you.in…
Exelent support they refound you.in less than a day
15 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
They will SCREW YOU!
I canceled my subscription some 8 days prior to ending and when I tried to access services, I was denied. Their page in dashboard, where one can cancel or upgrade services, clearly says that if one cancels before expiration period, they will still be able to use unused credits. In practice, this is a LIE!
This company is A FRAUD!!!!! STAY AWAY!!!!!
Also, they promote complete "humanization" and major services will not detect AI. This is another lie: most of the text will get detected.
15 avril 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Great experience with the product and…
Great experience with the product and swift customer care response with canceling the subscription. I also got a 20% discount code for next time!
9 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
I have had nothing but excellence with…
I have had nothing but excellence with HixAI. The product performed as advertised, and the after-sales support was always timely.
I highly recommend Hix.AI as more than a helpful writing assistant.
3 mars 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Good and easy to use
Good and easy to use. Effective results and the customer care team is very responsive and positive.
7 avril 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
A TOTAL SCAM!
They are noting more than a scam. I paid 2 dollars at first, it was only for a week. At first it looked great, I had 20.000 word limit. But when I tried to use it it suddenly said I used all my words. But I didn't! They have my cart information and they'll probably try to take more money. I don't even have 10 dolars there dude! You can't even cancel the sub. A total scam. Worst part is, it appears as advertizement and look like a safe ia but no. Don't let them fool you too.
2 avril 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Helpful and safe
24 mars 2025
Avis spontané
Réponse de HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
PROMPT RESPONSE TO FEEDBACK
Although I paid for HIX CHAT UNLIMITED, my account was limited to 100,000 characters. The maximum file size for my account was advertised as 10MB. The file that I uploaded was 866.50 KB. DEEPSEEK-R1 rejected my file, advising that it exceeded the character limit of 100,000.
I complained to HIX.AI and they have now responded satisfactorily. I am, therefore, updating my review.
23 mars 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
SCAM!!!
The worst website I’ve ever experienced. They charged me without my knowledge 2 months, I can’t contact with customer support, I can’t cancel my subscription, so I complained to my bank about them as a fraud, because without my permission they’ve been trying to charge me monthly. Stay away from this scam!!!
11 mars 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
I wanted to unsubscribe my monthly…
I wanted to unsubscribe my monthly subscription 26 NZD but without knowingly it subscribed to higher plan. I really wanted a refund but don’t know how to do it. I have emailed them but no response
4 mars 2025
Avis spontané
Réponse de HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
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