HomeOwners Alliance Avis 

113
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

On the side of buyers and sellers. Gives very helpful information and identifies all the processes and steps involved in buying or selling a house in straightforward, useful language

Noté 5 sur 5 étoiles

HOA provides a wealth of information, and in particular for us, for new build homes. We have found them the go to website for unbiased accurate information. Really clear and simple presentation help... Voir plus

Noté 5 sur 5 étoiles

I often wondered about the different types of auction. This site was really clear with explanantions of the process involved in each type and the pros and cons of modern and traditional auctions,... Voir plus

Noté 4 sur 5 étoiles

(I got a bit excited when writing version 1 of this and in light of the very professional response, if toned it down... a lot). Please don't give any oxygen to the Rightmove index (which doesn't use... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de conseil aux consommateurs

Écrit par l'entreprise

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home. We can connect you to conveyancers, surveyors, estate agents and mortgage brokers. We use Reviews.io on our website so the reviews below are not verified customer views


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4,7

Excellent

TrustScore 4.5 sur 5

113 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(113)

74 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Useful website

Useful answering questions about selling shared ownership property

1 juin 2025
Avis spontané
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Réponse de HomeOwners Alliance

Thank you for taking the time to leave us a review. We are always pleased to hear that our information is useful.

Noté 4 sur 5 étoiles

Straightforward advice

Clear and easy to understand. Useful "questions to ask" sections. Simple language and straightforward advice.

30 mai 2025
Avis spontané
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Réponse de HomeOwners Alliance

Thanks for the feedback! We try our best!

Noté 2 sur 5 étoiles

Lots of useful information

Lots of useful information, but within minutes of entering my phone number into their "find an estate agent" form I started receiving spam calls.

27 mai 2025
Avis spontané
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Réponse de HomeOwners Alliance

I'm sorry to hear that you were unhappy with the service. We have tried to make it as clear as possible when you give permission that you may be contacted by a maximum of two of our partners. Some users find this service useful. It is also necessary that we do this in order to cover our costs of running the website and providing our free to read content and using our tools for example - Compare Estate Agents, Moving Costs Calculator and many others.

Noté 5 sur 5 étoiles

Very useful resource, will look into their other services.

Googling "questions to ask when viewing a home to buy" turned up a very helpful resource on this site.

22 mai 2025
Avis spontané
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Réponse de HomeOwners Alliance

Thanks for the feedback! We put a great deal of effort in keeping our content accurate and up to date. I'm glad you found our site useful and we hope you visit again soon.

Noté 2 sur 5 étoiles

"Home Owners Alliance" is not an…

"Home Owners Alliance" is not an alliance of home owners. It's another "advisory" company which makes it's money via the connections it makes between you and property businesses such as conveyancers, surveyors, builders, banks etc. They're not "on your side"... they're on their clients side and, therefore, biased in favour of them.

22 août 2024
Avis spontané
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Réponse de HomeOwners Alliance

Thank you Peter for taking the time to leave a review and I'm sorry to read that you don't believe we are on your side.

You are right we do provide services to help homeowners connect with the services they are looking for, such as local surveyors or conveyancers. The feedback we get from many users is that they welcome the opportunity to shop around and compare quotes without leaving our site.

We get a small fee for this which means we can continue to provide our content and guidance for free, as well as to conduct research and to run our consumer campaigns on a variety of issues such as scrapping stamp duty for everyone buying a home to live in, reforming leasehold and modernising the homebuying and selling system to just name a few.

We choose our partners very carefully and they do not influence the editorial content across our site. We take data privacy very seriously and will never pass on personal information without upfront consent.

Paula

Noté 1 sur 5 étoiles

Horrid experience..

Within seconds of asking for surveying help I was inundated with emails and phone calls, it was horrendous. I stupidly gave my info as like others I thought they were like a charitable advice bureau instead they are brokers for lots of companies who take your info and abuse it. Do not use this company. On other review sites, the comments are dubious..

27 février 2024
Avis spontané
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Réponse de HomeOwners Alliance

I’m sorry to hear that you felt you were inundated with calls. Many of our visitors find our Find a local surveyor service very helpful to quickly connect with local surveyors and get upfront quotes. It is of course optional, you enter details of the property you are buying as well as your name and email. You have the option to not enter your phone number.

Here you will see some of the other verified reviews we have received through reviews.io. This platform has been approved by Google as meeting its criteria for collecting and sharing authentic customer feedback.

I also found the most wonderful surveyor through HOA - he was so thorough and provided a very detailed report at a reasonable cost.

Really helpful information about the current housing market and in helping to find an excellent surveyor.

Got a Chartered Surveyor and quote within seconds and didn't have to create an account or anything complicated like that.

Kind regards,

Paula

Noté 5 sur 5 étoiles

Thank you so much Anthony for your help…

Thank you so much Anthony for your help with the information you gave tonight on my loan modification. You held my hand through all my tears and made a phone call to the proper channels to get hold of the person we needed. Again Anthony...thank you and God Bless!

22 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your time

The name makes it sound like it is some charity set up to help home owners. It is not. They effectively sell your details to estate agents for a fee. You end up bearing the cost through higher estate agents fees. These middlemen are completely unnecessary and just increase the cost. Much better to simply phone up three local estate agents and get them around.

1 février 2024
Avis spontané
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Réponse de HomeOwners Alliance


Hi, I expect you used our Find an estate agent service which allows you to find and compare the performance of your local estate agents. With the latest performance data from over 18,000 estate agents across thousands of different websites, you can compare

- Average time to sell a property like yours
- How often they achieve the asking price
- How successful they are at selling similar homes
- Reviews

To cover the costs of running this service, some users may be contacted by one of our estate agent partners. We make this clear and ask for upfront consent.

We always recommend in our guides that people should get at least 3 quotes but many find our tool a useful way to shortlist the 3 agents you want to contact. For example, here is one comment we received:

Yes! I found out new important information, which I will use. I wanted to see if an agency, I knew about, was still performing better than others in my area.

We do not agree that we increase the amount of commission charged by estate agents as we do not get a percentage of the commission but a small ‘marketing’ fee. In fact, we are proud that our advice guides give people the knowledge to negotiate successfully. See for example our guide on how you can save money on your estate agent fees.

https://hoa.org.uk/advice/guides-for-homeowners/i-am-selling/how-much-should-i-pay-the-estate-agent/

Kind regards,

Paula

Noté 1 sur 5 étoiles

Waste of Time

They try to give you 'advice' on subjects you haven't even mentioned but can't help you on the matters you've contacted them for. Their advice can be poor. They batten down ideas you have about your problem.

22 mars 2020
Avis spontané
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Réponse de HomeOwners Alliance

I'm sorry to hear that you were not happy Janet. We are a property advice website and try our best to help homebuyers, sellers and owners. I've also noticed that you left a much more positive review the year before. You said...

I have found them to be packed with facts and really helpful. They provide lots of written information that's difficult to find anywhere else around all sorts of subjects to do with property.
https://www.reviews.io/company-review/store/hoa-org-uk1/5984681

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