Holden Group Avis 

Everything was easily sorted

Ron was most helpful and courteous when booking my Service

Booked service and MOT online. Ron Eskdale called me by phone shortly afterwards to confirm details and he also provided me with further information which I requested. Efficient service and helpful advice. Many thanks.

Positive experience in dealing with my CRV problem whilst on holiday in the region. My contact with Ruth and Jac confirmed my faith in the Honda brand.

I left a message Ron came back to me within 15 minutes.
He answered all all questions and arranged lift back to Norwich and agreed collection time.Then set up air con service.
He finally set up option to renew service plan should I wish to go ahead in June.
Polite and approachable nature.

Ron Eskdale provided Holden’s usual efficient and friendly approach when I rang to book my car in for a service recently.

Made Quick call to book service and MOT for KIA Picanto. Ron handled the process very politely and efficiently.

Booked a service on-line and MOT for Monday 11th 2026 but had a call from Ron Eskdale explaining there was no MOT slots that day he was very apologetic and said there was availability on Thursday 14th 2026 and sorted me a good time 10-30am for me to bring vehicle to Holdens I thanked him for quickly sorting this out in a verry pleasant and informative manner.

Phone answered immediately, spoke to Ron who knew about my service history, explained the cost and nature of the survey required and was able to offer me a convenient time slot!

Very productive phone conversation with Ron Eskdale..efficient , professional and polite would recommend this garage .thanks

Called to book my service and mot. I couldn't remember dates of either but Lisa was very helpful with everything, all very efficient and clear.

Service booked efficiently by an excellent member of staff who was knowledgeable and personable. So very good customer service.

I received a pleasant welcome and was given full details for all the service items I was requesting. The call finished with a good conclusion.

Rang in quick and courteous response. Booked car in no issues happy with service. Thank you.

Lisa was excellent in booking in my service for me. Couldn’t be more helpful. Shame about the online booking though, as booked online, only to receive the call to say unfortunately all fully booked.

Friendly and professional approach and helpful too. Thanks Lisa

Easy to get through to, was easy to set up a repair time slot & person was polite & knowledgeable.

Samantha very professional and helpful made it easy to book service and mot to suit my dates.

Ron has made the process of accommodating my vehicle for a service with a courtesy car very easy.
Good communication and professional attitude.
Thanks

I spoke to Lisa Henry to arrange a service for my Volvo and she was helpful, professional and a great communicator. The whole process was so straightforward and it was lovely to experience such a high standard of customer service, which is rare these days!