i bought a 20 euro card from a shop firstly when i redeemed it i didnt get the code later when i chcecked on their site their site wasnt working and isnt working till now i send them an email and i go... Voir plus
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I am having emails from 'support at holyo dot com' saying my "booking.com reservation could not be complete due to verification failure on your credit card. Please click the verification link below w... Voir plus
L'entreprise a répondu
I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... Voir plus
We bought holyo code for 10E because on card was printed Playstation symbol. Bu we couldnt buy 10E PS card for Croatian store. We thaught that we coud directly use this code on PS store. On google w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.
Coordonnées de contact
Werner Hartmann Strasse 6, 01099, Dresden, Allemagne
- support@holyo.com
- holyo.com
2,2
Bas
242 avis
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Réponse de Holyo GmbH
Mulţumesc mult 💛
I kind of struggled to manage to get to…
I kind of struggled to manage to get to the code again
8 février 2023
Réponse de Holyo GmbH
Hi alectata8,
Thank you for your review.
We checked and noticed that you received your Roblox code within seconds of your order. So speed of delivery does not seem to be a problem.
If you had problems locating your ordered code:
All orders (and codes) can be found under the menu "My Codes". Also we send out an email with a link to the ordered code. (We do not attach the code to the email to make it easier to return unused codes.)
If you can send us more details (email to support@holyo.com) we can use this information to improve our user experience.
Thank you.
Your Holyo Team
Réponse de Holyo GmbH
Ne bucurăm că te-am putut ajuta. Și mulțumesc pentru recenzia frumoasă
Bought a Holyocard and redeemed it for…
Bought a Holyocard and redeemed it for a Steam code. Worked well
31 janvier 2023
Réponse de Holyo GmbH
Thank you for your review, Pavel
Thanks Holyo team
I received all the information I needed when I couldn't manage. it's really very simple when you are guided by professionals. And that almost instantly! Thanks to the Holyo team! Trustworthy!
29 janvier 2023
Réponse de Holyo GmbH
Thank you, Radu. Glad we could help you
I'm happy because you add 1000 vubcks…
I'm happy because you add 1000 vubcks off and I'm gonna buy it thx for the off
31 décembre 2022
Réponse de Holyo GmbH
Yeah - Fortnite V-Bucks are now available!
Fain dar mai complicat decât pare
26 janvier 2023
Réponse de Holyo GmbH
Mulțumesc pentru recenzia pozitivă, Motan. Dacă aveți sugestii despre cum putem face acest lucru mai ușor, vă rugăm să ne trimiteți un e-mail la support@holyo.com
Promptness and solution are the first 2…
Promptness and solution are the first 2 things I liked about you!
thanks
25 janvier 2023
Réponse de Holyo GmbH
Thank you for the review! Happy that we could help you
My card information was stolen and…
My card information was stolen and charged for multiple charges through this website. When I tried to call them to get to the bottom of it nobody could give me answer IF they answered at all. My bank was wonderful in handling the situation and I was able to dispute all the charges. However, the lack of security and empathy from this company truly shows that they do not care at all. I had no idea about this company or website before today and I can say if this is how they handle situations for people whose money has literally been stolen from them, then it's safe to say they don't treat their actual paying customers any better.
4 novembre 2022
Avis spontané
Réponse de Holyo GmbH
Hi Anjelica,
We are sorry we were not more helpful in this matter and are glad that your bank was able to help you. To protect our customers and ourselves from fraud, we adhere to strict security measures such as 3DS (two-factor authentication) and address verification where applicable. However, even this does not always protect from fraud.
We did improve our customer support and are committed to respond to customer queries within one working day.
Your Holyo Support Team
This company is terrible
This company is terrible. They refuse to respond back to you. I had fraudulent charges from this company in the amount of $1,459. I immediately got with my card company and with wwe.holyo.com. nobody wants to get back to me. The least they could do is to let me know where the money got spent so that I could press charges in the appropriate jurisdiction. I can get no help at all from these people. I am a disabled person and my social security disability check we got spent within hours of it being deposited in my bank account. When you're on a fixed income you cannot afford to lose one twelfth of your yearly income in one shot.
29 janvier 2022
Avis spontané
Réponse de Holyo GmbH
Dear Brian,
We are sorry we were not more helpful in this matter. Typically all we can do is to refer to your bank. We do hope that your bank was able to help you.
To protect our customers and ourselves from fraud, we adhere to strict security measures such as 3DS (two-factor authentication) and address verification where applicable. However, even this does not always protect from fraud.
Since then we have improved our customer support and are committed to respond to customer queries within one working day.
Your Holyo Support Team
There is no support to respond to…
There is no support to respond to anyone, the worst treatment I have bought products that deduct the money and the pins do not arrive, very bad
12 octobre 2021
Avis spontané
No response on email when I paid and…
No response on email when I paid and didn’t receive a code!!! Please I need you support
22 septembre 2021
Avis spontané
VERY GOOD ❤❤ NICE SERVICE
5 septembre 2021
Avis spontané
Amazing fast reliable whenever I need a…
Amazing fast reliable whenever I need a code I use it. (Egypt)
27 août 2021
Avis spontané
The only thing that i noted is that…
The only thing that i noted is that they might take some time to send you the code, might take up to 1 hour sometimes
26 août 2021
Avis spontané
didnt recieve the code after 2 weeks of payment
i bought a 200$ razer gold and didnt recieve the code and i contacted the support several times on the email and they didnt solve the problem until now.
22 juin 2021
Avis spontané
Icy mag holyo Es ist der beste Ort
Ich mag holyo Es ist der beste Ort, um Geschenkkarten zu kaufen. Ich empfehle es
15 décembre 2020
Avis spontané
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