i bought a 20 euro card from a shop firstly when i redeemed it i didnt get the code later when i chcecked on their site their site wasnt working and isnt working till now i send them an email and i go... Voir plus
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I am having emails from 'support at holyo dot com' saying my "booking.com reservation could not be complete due to verification failure on your credit card. Please click the verification link below w... Voir plus
L'entreprise a répondu
I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... Voir plus
We bought holyo code for 10E because on card was printed Playstation symbol. Bu we couldnt buy 10E PS card for Croatian store. We thaught that we coud directly use this code on PS store. On google w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.
Coordonnées de contact
Werner Hartmann Strasse 6, 01099, Dresden, Allemagne
- support@holyo.com
- holyo.com
2,2
Bas
242 avis
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All went smooth
All went smooth. The holoyo card activated instantly although it said it could take up to 24h. From the funds I ordered a Steam card which took 30-40 min to activate. All went good and they seem to have no markup (or at least it's very small). Fullheartedly recommended!
29 juin 2023
Réponse de Holyo GmbH
Thank you, Radu 💛
The site is really hard to acces.
3 février 2023
Réponse de Holyo GmbH
Hi there, you are probably right. We are working on this and hope to have an improved user experience soon. Stay tuned. :-)
Good variety of services
Good variety of services, wish I could find more gaming related stuff
Prices are very good, no hidden fees.
The product are delivered instant and are always legit.
Recommend!
1 juin 2023
Réponse de Holyo GmbH
Thank you! If you miss any digital products, let us know and we may be able to add it
Este o modalitate grozava de a face…
Este o modalitate grozava de a face anumite cadouri cu plata online.
1 juin 2023
Réponse de Holyo GmbH
Mulțumesc
Réponse de Holyo GmbH
Hi Bogdan,
we know we are not perfect. But we are willing to improve. Let us know what we need to do better.
Thanks,
Your Holyo Team
Réponse de Holyo GmbH
Hello,
we 100% share your frustration! Roblox recently made some important changes to their platform. Since April 24, 2023, gift cards and vouchers can only be activated on Roblox accounts with the same currency. That is, most Romanian and Czech users are no longer able to activate Roblox vouchers denominated in EUR or USD.
However, Roblox hasn’t made digital codes available in RON and CZK in time for this change. This is true not only for Holyo but for all of Romania and Czech republic.l.
We expect to have Roblox vouchers denominated in RON and CZK soon and will inform all our users when they are available.
Again, we understand your frustration and hope that Roblox will provide a solution quickly.
Best regards,
Your Holyo Team
fair service
when the code delivery deadline wasn't met, I got an extra code for free as an apology, which is great and fair. I will definitely use their services again.
29 mai 2023
Réponse de Holyo GmbH
Thanks for the good review! Happy to help
this card is very good
I gave 5 stars because I'm happy that now I can buy games on steam
26 septembre 2022
Avis spontané
Réponse de Holyo GmbH
Thank you the good review, Iulia!
Very good, but with a tiny problem
Everything went well, but I have put 4 stars because I haven't seen a place on the website where I could find instructions for getting a link for Discord Nitro (what I have ordered). Because of that, I had to get support to find the answer to my problem.
4 mai 2023
Réponse de Holyo GmbH
Hello!
The redemption instructions are always displayed on the product page below the product description. However, we agree that we need to make them easier to see.
Thanks for your feedback!
Is very easy to use
2 avril 2023
Réponse de Holyo GmbH
Thank you for the compliment. And we are working on making it even easier to use :-)
The app worked great but the only…
The app worked great but the only problem is that i wasant waitong and the order mase me wait 1 min.The other 2 that i ordered comed instant.I wanted to do 4.5 stars but 4 stars is ok.
1 avril 2023
Réponse de Holyo GmbH
Thanks for the good feedback. Sometimes technology is slower than we want and it takes a moment for us to deliver your codes. We are striving to deliver every order immediately.
Refunding Policy
The refunding policy is great but i wouldn't recommend contacting support after you got scammed because they wont do anything about it and just tell you "we apologise for the inconvenience"still even if a code from 1 or 2 years before isn't working and just now you decided to contact support holyo will still provide you with a refund if your theory if proven to be true. it's a really great service for saving money on giftcards and it has more options to add funds to your wallet.i hope this company ends up big in profit and more options for diffrent countries.For short the answer is I Absolutely Love It!!!.
27 mars 2023
Réponse de Holyo GmbH
Hi Darius,
Thank you for your good and detailed feedback! And thank you for being a loyal customer.
Our customer support will continue to help and we will continue to make Holyo and HolyoCard even better.
Because of the nature of vouchers, we advise to treat HolyoCard like money. Whenever a HolyoCard is redeemed, we cannot know whether this card has been stolen or legitimately purchased in retail. If your HolyoCard has been stolen, please report this crime to the authorities. You can also contact our customer support and attach an image of the receipt. This way we may be able to deactivate the HolyoCard before it is being redeemed.
I hope this information helps you and other customers.
All the best,
Your Holyo Team
Raspuns foarte rapid la mail-uri si un…
Raspuns foarte rapid la mail-uri si un mod de rezolvare a problemelor foarte eficient!
2 mars 2023
Réponse de Holyo GmbH
Mulțumesc! Facem tot posibilul. 💛
My experience
Emails are very fast but the problem im having is the conversion rate on the prices to euro to ron, it just too irritating and annoying by the time goes.
28 février 2023
Réponse de Holyo GmbH
Hi Edi,
Thank you for using HolyoCard!
We seek to offer good and fair prices for all our products and in all currencies. However, one of the advantages of HolyoCard is also its disadvantage: You can use cash to buy a HolyoCard in supermarkets and other shops. While that is a great benefit to many users, it also means that we have to pay a commission to the retailer for making HolyoCard available. This makes some of our products more expensive than we wish for. HolyoCard is growing rapidly and we expect that we can negotiate commissions so that we can offer even better prices to you and all customers going forward.
Thanks for being a loyal customer. Please keep the feedback coming. We use it to make Holyo and HolyoCard even better.
KInd regards,
Your Holyo Team
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