i bought a 20 euro card from a shop firstly when i redeemed it i didnt get the code later when i chcecked on their site their site wasnt working and isnt working till now i send them an email and i go... Voir plus
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I am having emails from 'support at holyo dot com' saying my "booking.com reservation could not be complete due to verification failure on your credit card. Please click the verification link below w... Voir plus
L'entreprise a répondu
I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... Voir plus
We bought holyo code for 10E because on card was printed Playstation symbol. Bu we couldnt buy 10E PS card for Croatian store. We thaught that we coud directly use this code on PS store. On google w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.
Coordonnées de contact
Werner Hartmann Strasse 6, 01099, Dresden, Allemagne
- support@holyo.com
- holyo.com
2,2
Bas
242 avis
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Don't received the codes
Hello,
I bought two playstation store cards and I don't receive it until now. They are more than 12 hours from where I placed my order. I mailed them and nothing happens.
3 octobre 2023
Avis spontané
Réponse de Holyo GmbH
Hi Andrei, we are really sorry we kept you waiting. For some reason your order got stuck. We have just triggered it manually. The 2 PlayStation cards should have been delivered to you by now. Please also check your inbox for an email from us. Kind regards, Your Holyo Team
Réponse de Holyo GmbH
Glad you like HolyoCard!
Great site!
30 septembre 2023
Réponse de Holyo GmbH
Thank you for the nice review! We are happy you like Holyo and HolyoCard!
The code doesn't match my country
I logged in, got the card code from my receipt and tried to get the 10€ worth of robux. When i got the roblox code and tried it, it didn't work, it said that the code doesn't match my country but i bought it in the same city I'm in. I really don't know what to do and I'm not sure who's fault this is . I really don't want to waste those 10€ and I would appreciate if you could help me with it
6 septembre 2023
Avis spontané
Réponse de Holyo GmbH
Hi there,
the currency of your Roblox Gift Card must match your account country. Since you bought a Roblox EUR 10 code, you can only redeem it in account which is set to EUR. If you need more info I suggest you contact us via email on support@holyo.com or contact Roblox directly.
Kind regards,
Your Holyo Support Team
That you can chose more games to buy…
That you can chose more games to buy from this card is not like random game gyft card this card has awerithing you need
1 septembre 2023
Réponse de Holyo GmbH
Thanks for the good feedback. We will be adding more games titles soon - both mobile and PC.
I created an account
I created an account, I entered the code and vbucks on fortnite and I connected with another email, not the one from the fortnite account, and vbucks did not come
30 août 2023
Réponse de Holyo GmbH
Hi Andrei,
from your description it is not entirely clear what the issue is.
I can see that the Fortnite code was delivered to you. You should have received an email with a link to your Fortnite code. You can also see all transactions incl your order for the Fortnite code under "My Codes".
If you still have trouble, please send a message to our support team (support@holyo.com).
Is a little bit hard to do the thing…
Is a little bit hard to do the thing but u get it but good app
30 août 2023
Réponse de Holyo GmbH
Hello, thank you for taking time to give us feedback. We are planning on making some changes on our site to make things easier. :-)
U were a little late but its ok
30 août 2023
Réponse de Holyo GmbH
Sorry for letting you wait. Typically codes should be sent out within seconds
Rather stupid issue
My issue was rather annoying. Purchased credit for partner store and it didn't work out. When contacting support at Holyo they responded immediately and engaged the partner who was to help resolve this issue. As partner was not responsive and my patience was close to none, I wrote rather angry email to Holyo support. In no time not only I have received reply but solution for my issue as well. Tom is the best!
12 juillet 2023
Avis spontané
Réponse de Holyo GmbH
Hi Nina, Thank you for sharing your experience and the positive review 💛
Všechny kódy co jsem si objednal my…
Všechny kódy co jsem si objednal my přišly pozdě a ze začátku se mnou podpora komunikovala a potom z ničeho nic mi neodpověděli na Gmail
1 août 2023
Réponse de Holyo GmbH
Je mi líto, že jsme vás nechali čekat. Zkontrolujte prosím svůj e-mail (včetně spamu), zda nemáte e-mail od nás.
I buyed that roblox gift card thinkig i…
I buyed that roblox gift card thinkig i can redeem it but i cant i need a refund , thank you.
1 août 2023
Réponse de Holyo GmbH
Hi Daniel, we see that you bought a Roblox EUR code. It sounds that you need to Roblox RON code. Kindly contact our customer support team from the email that you use at Holyo. Thank you.
Good service overall.
Good service overall.
I had some issues with my first order, tried to contact the support team, there was a small delay for their response, but afterwards I received my order.
2 août 2023
Réponse de Holyo GmbH
Thank you on behalf of our support team 💛
@Holyo how can i make purchase from…
@Holyo how can i make purchase from Pakistan?
9 juillet 2023
Avis spontané
Réponse de Holyo GmbH
Hi there, thank you for your interest. Currently we are live in Romania, Czech republic, Slovakia, Slovenia and Croatia. We are working on new markets but unfortunately we do not serve customers outside of Europe at this time.
Good but 1h and me gift card still not…
Good but 1h and me gift card still not working it olny 1 time
31 mai 2023
Réponse de Holyo GmbH
Thank you for the good review. Typically we send out vouchers within a few minutes. However, we do experience some delays due to technical issues - sometimes on our side and sometimes on supplier side. We are taking measures to reducing these cases to an absolute minimum as we know how annoying it is to wait for a code that you need to keep playing...
Thanks again for your understanding and the positive review! 💛
I didnt recieve my order
Today I bought 2 coupons for Steam and I only got one. Low quality service.
2 juillet 2023
Avis spontané
Réponse de Holyo GmbH
Hi Christopher, we are really sorry we kept you waiting. We had some technical issues that led to some delays. Typically we send out codes instantly.
Réponse de Holyo GmbH
Hello,
we 100% share your frustration! Roblox recently made some important changes to their platform. Since April 24, 2023, gift cards and vouchers can only be activated on Roblox accounts with the same currency. That is, most Romanian and Czech users are no longer able to activate Roblox vouchers denominated in EUR or USD.
However, Roblox hasn’t made digital codes available in RON and CZK in time for this change. This is true not only for Holyo but for all of Romania and Czech republic.l.
We expect to have Roblox vouchers denominated in RON and CZK soon and will inform all our users when they are available.
Again, we understand your frustration and hope that Roblox will provide a solution quickly.
Best regards,
Your Holyo Team
It takes too long to get the code
It takes too long to get the code
Everything else is good👍
29 juin 2023
Réponse de Holyo GmbH
Hi Ivan, we had some technical issues that led to some delays. Sorry we kept you waiting. Typically we send out codes instantly.
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