Home Made Avis 

1 701
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Whilst looking for apartments in manchester I got to meet and work with Jimba from the team who honestly made the process so much easier. He really did focus on finding exactly what I needed with goin... Voir plus

Noté 1 sur 5 étoiles

I had a viewing with Piraveen. He showed me a flat in wembley park which was facing towards wembley stadium. He told me that this flat is not available but the available one is in two floors upstairs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a really great experience viewing a property with Taylor from Home Made. He was friendly, welcoming and had such a positive energy, which made the whole viewing really enjoyable. Thanks again, Ta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Taylor was an absolute gem showing me around Sherlock Quarter. Not your usual run-of-the-mill letting experience — he took the time to understand me, the vibe I was looking for and what I actually n... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location immobilière
  2. aussi dans
  3. Agence immobilière

À propos de Home Made

Informations provenant de diverses sources externes

Home Made has been built from the ground up to provide both landlords and tenants with the best possible experience at the lowest cost. We’ve recruited experts from around the industry and from outside of it to ensure you get the most out letting. We’re a tech company at our centre, so we’ve built our technology platform around efficiency and speed to ensure we can get tenants into the right properties as fast as and as cheap as possible. Book An Appointment

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(1 701)

77 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Homemade-Molly, Andria and Shaivi

We had a viewing with Molly, who showed us a flat and all of the facilities in Botanica, she was very helpful and friendly! We then viewed the Slate Yard with Andria and she was also very friendly and helpful and help us to secure a property. She showed us 2 flats and all of the facilities and explained everything in detail. We then spoke with Shaivi to finalise details and again she was great at her job, she called me back numerous times! I would highly recommend Homemade :)

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst experience chasing down for the…

Worst experience chasing down for the viewing for 2 weeks more didn't got any proper answer, delayed the room viewing and when finally got the viewing the attendent says the room is not available for the viewing so why on earth it the viewing was arranged?
waste of time.

23 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Josh was absolutely fantastic

Josh was absolutely fantastic in touring me and my family around. Despite my twins being quite loud and disruptive he remained extremely patient and was keen on being specific about every detail within the apartment complex.

Truly a fantastic experience thanks to Josh.

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Josh was really helpful for my first…

Josh was really helpful for my first and second post-deposit viewing at Enclave Croydon. I appreciate his calm, friendly non pushy manner. It made for a pleasant experience

20 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Be aware their prices fake

Absolutely terrible company..
They set a viewing for us in Glasgow but at the viewing we were told no flats available for the price quoted on home-made.com website.
Seems that home-made will attract customers by doing so.
They wasted full day for us.. we had travel from Aberdeen to Glasgow just to be told that there are no flats as shown on home-made.com.
Avoid them at all costs..

15 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Tried to get our deposit back for months

Absolutely terrible company to work with. We moved out of our property in January and we still don't have our deposit back. They make zero attempt to return your money. Calling the specific department for a return of the deposit and they never pick up. I was given an invalid number when I called trying to sort this out and they haven't responded to emails or their own direct messaging. Awful experience, avoid them like the plague.

28 juillet 2025
Avis spontané
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Réponse de Home Made

Hi Simon, we're sorry to hear about your experience and understand your frustration. We were informed that the tenancy ended in mid-April, not January, and we've been working based on that information. Just to clarify, we don’t hold the deposit ourselves. It’s protected with the TDS, and we’re unable to request its release until they have received the approval from both the tenant(s) and the Landlord.

We're sorry if you've had difficulty getting through to us, we unfortunately haven’t seen any further emails since our last response in May. If you're still having issues, please get in touch with us at tenancymanagement@home-made.com and we’ll do our best to support.

Noté 5 sur 5 étoiles

Amazing customer service.

Very good agency, the process of filling out the information and getting in contact with an actual agent was super easy. I’m forever fretful to the team for making my move as seamless as possible. Thank you especially to Ashling and Tommaso.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Justyna on the Tenancy Operations team…

Justyna on the Tenancy Operations team was extremely helpful, professional, and efficient. She regulary gave me updates on our progress on the referencing process and put me at great ease. She is also very bubbly and kind. Thank you Justyna for all that you do! ☺️

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

My own experience with Home Made

I have found all team members very helpful, prompt and polite. I would have no hesitation in using the company again or recommending them. My experience was exactly the same, the last time I used Home Made. I will definitely be using them again! Well done! Carry on the good work.

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

It was very refreshing to have an…

It was very refreshing to have an stress-free experience when it comes to moving house. They were really helpful on the phone and via email and our viewing was great. Can’t recommend more.

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

AI Assistant is horrible and relentless!

They have introduced a new AI voice assistant. The robot will dial you multiple times a day asking if you want to be connected with an agent. Afterwards YOU have to wait on the line in a queue to be connected after the assistant reached out in the first place!!! I have tried to be removed from the calling list 3 times and it is relentless. Spams you with SMS too. Really bad system! Avoid!

2 juin 2025
Avis spontané
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Réponse de Home Made

Thank you for your honest feedback - it’s incredibly helpful as we continue to roll out and refine our new AI assistant to improve renters experience.

While this system is still evolving, we appreciate your patience and the opportunity to learn from your experience. If you'd like to be removed from our contact list immediately, please reach out to us at info@home-made.com and we'll take care of it promptly.

Noté 5 sur 5 étoiles

Apartment viewing in Cortland @ Colliers Yard

I just wanted to thank Molly, who guided me through my Apartment viewing last week. Firstly, she took me on a grand tour of the superb amenities available & was very friendly & knowledgeable about all the things on offer. I particularly liked the idea that most, if not all were free to use.

She then showed me three different floor, sized & cost apartments. She answered every question I asked about them in a polite friendly manner & gave me advice on possible best options to choose.

In conclusion, the viewing was conducted in a very professional, helpful & friendly way and led to me actually choosing one of them to live in!

Home Made's Rental experience, facilities & staff are by far & away the best I have ever seen in Manchester.

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Molly was great!

We viewed multiple flats on different occasions both with Molly. She recognised us straight away on the second booking, remembered what we were looking for and liked.
Explained everything we were thinking about or didn’t know about. She made everything really easy and positive

3 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible company and terrible service

Terrible company and terrible service. Thanks for nothing.

5 mai 2025
Avis spontané
Logo de Home Made

Réponse de Home Made

Thank you for your review.

We’ve checked our records but have been unable to locate any customer account or transaction matching the details provided. We take all feedback seriously, but to properly investigate and address your concerns, we’d need a bit more information.

If you believe this review relates to a genuine experience with our company, please contact us directly at info@home-made.com with any relevant details such as an order number, date of interaction, or other identifying information.

We’re committed to transparency and accuracy, and we appreciate the opportunity to look into this further.

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