Homecue Avis 

I want to caution all potential customers against buying from HomeCue, a company that sells swimming pools but fails to deliver to their customers. I recently purchased HomeCue and have not received the product I paid for. Even more suspicious is that when you Google the company name Lucaneo.org, you will find identical fake reviews and shady practices that redirect you to HomeCue. This blatant deception is a clear red flag. Please heed this warning and refrain from purchasing from HomeCue. Do not be another victim of their deceitful tactics.

Fast delivery
I Find out I got the wrong things
And Fast return too

Thanks so much

I never new there was a spa poor folk’s could afford. And the day this one peters out one me I’ll buy another. I love it

Pricing on the product I purchased was super competitive. Had a shipping issue with FEDEX, but there customer service department handled it super fast.
Very happy with my purchase, will differently be back.

I was hesitant to order from Homecue as I was not familiar with the company. I liked the price and took a chance. Homecue delivered when they said they would! I was impressed as to how fast delivery was. The item was a large 12' x 12' pop up tent (Clam). I'm very impressed. The box seems to be in good shape. We will open it in a few weeks on vacation.

I paid 385.00 for a clam 4/26 and have not received it keep getting lies about delivery poor customer service Mashood
I finally did receive my item, it required much more complaining than it should have, finally they checked shipping and decided it was lost, got it 4 or 5 days later
Waiting a certain period for deciding its lost is understandable but not conveying that to me is not.

Easy purchase, fair price, very fast delivery.

The product I ordered was priced right and it arrived quickly

My order is taking forever to get here. I have gotten no tracking number

So many promblems with my order. Still havent recived and its been 3 weeks. First they sent it to the wrong address. Then they said they resent it and it would be there within 3 days its been a week and a half. I do not recommend this company. Stick with Amazon or Walmart. Costomer service is terrible. There no one to talk to.

Overall it was a good purchase. The tracking information didn’t come for several days. A few days after delivery UPS randomly showed up and said I requested a return which I never did.
Good price, and the product was as advertised. For the price it was worth it for sure.

I did not put it together yet but the box looks good and shipping was fast. I like the size for the price!

We got our product in the time you said we would. It was exactly what we purchased.

I wasn't sure what to expect since I had never before heard of this company and with all the scams out there i was suspicious with the lowest price around. After some quick web searching and other reviews, i felt comfortable placing my order. Order went though with no issues, shipped and delivered in a timely manner and i received exactly what i ordered in the expected condition (wasn't sure if i'd get a refurbished or damaged product)

Ordered a Coleman green large hot tub and received a smaller orange one. Called a couple times and they have no idea what I’m talking about and said they’d get back to me.
The 30 day return policy just expired ,
I’m sure they’ll call next week. I had to call the credit card to dispute it now.

I ordered an Intex Spa and the order confirmation said it would be delivered between April 3 - 6 and I would receive an e-mail verifying shipment. On April 5 I chatted with Mashood C. on Homecue's website. I have a copy of the conversation. Mashood informed me that my order had been processed and shipped and the courier said date of delivery is April 9. Of course, they had already taken my money (hundreds of dollars) and do not accept PayPal. This morning (April 7) I received an email telling me that my order was cancelled and that I cancelled it. I also have not received a refund. I've emailed the company back letting them know I did not cancel the order and I would be contacting the NYS Attorney General's Office and the FTC's Bureau of Consumer Protection to file complaints. There are NO CONTACT PHONE NUMBERS on their website and our Congress should be passing laws to allow no commerce in the U.S. without standard human contact via phone. Also, no info on where their corporate headquarters are. Is this an American company? Where are they located? If your company cannot fulfill the order - own it. Don't LIE and say I cancelled the order. If an order is cancelled a refund should be issued IMMEDIATELY. Where the hell is my hard earned money?
I will save the rest of my well documented journey with HomeCue for the authorities. TO ALL CONSUMERS - DO NOT USE THIS COMPANY. DECEPTIVE PRACTICES. AND GIVE ME MY MONEY BACK.

Pool filter arrived in a few days. I had not used Lucaneo before and was a little concerned because the price was significantly lower, but they came through as advertised.

Ordered a Jumpflex trampoline - and was sent a cheap knock-off instead of item ordered. Customer support email bounced back and said it doesn’t exist. Now we have to dispute charges with credit card. It’s a fraudulent website, beware…

The first pool was damaged in transit, and a replacement was sent in good condition. Thanks
Thank you for the prompt remedy, of carrier shortfall.