Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered mopster.utter rubbish. Photo of advert shows totally different mophead.mine is wool. Who on earth washes their floor with a wool mop??? Customer service next to useless and pretty rude. Re... Voir plus

Noté 1 sur 5 étoiles

Received what I ordered 1 month after ordering and because I reminded them. Ordered something on December 6th. Apparently they waited until Dec 16th to ship it. Wrote them an email on Boxing day, mira... Voir plus

Noté 5 sur 5 étoiles

I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They... Voir plus

Noté 1 sur 5 étoiles

Ordered presents several weeks before Christmas. Track order does not work, nothing received and automated email responses just keeps asking for same information. So no presents or money, and track... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order number #HF43818

Order number #HF43818

Now I know why all your reviews are so bad. I placed an order on the 18th of April. I still haven't received this order. Please avoid this shop. Now in the process of getting a refund

18 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID!!

AVOID!!! I purchased a mop that looked a lot different in reality than in the video advertising it , it’s a absolute pile of rubbish and this company knows people won’t send items back as it’s in Austria.Also returning would cost a small fortune.I’m definitely reporting this company to trading standards.Might aswell have ripped 3 tenners up and thrown them on the fire.BEWARE

15 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

LED Candles

Ordered candles, still haven't arrived, sent an email advised they cannot cancel my order as its in transit, and no point did they advise products coming from China!!!! Advised they are Homefaves 🇬🇧 should have read the reviews appalling company to deal with DO NOT BUY from this company they are not based in the UK

1 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

False advertising at best

The video they show for the product is very deceiving.
I bought the Compressed Coconut fertiliser.
The video is promoting blocks around a foot square that expand to 3-4foot in size.
What you get is 6 very small 4inch blocks. They are a total rip off when compared to the advertised product.Stay well away from them😡

6 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I have NEVER given a 1* review before…

I have NEVER given a 1* review before but this Company - HOMEFAVES UK - deserves it. The money for what I’d ordered was taken from my bank account on 5 April. I received an email from them saying “order has been shipped” on 9 April. All the tracking details say “information received”, nothing else! Today, 24 April, still haven’t received the item (a mop) nor is there any further tracking info.
I STRONGLY NOW SUSPECT THAT THIS COMPANY IS A SCAM…DO NOT PART WITH YOUR MONEY COS YOU MAY NEVER GET THE GOODS YOU’VE ORDERED!!!

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Cheap products and a rip off to return items

Ordered the candles they arrived and were nothing like what was advertised they are just cheap and horrible. Stupid me!!! returned the items and it cost me £11 to send them back to Austria. Do not buy anything from this Company absolute scammer’s.

12 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I should have read the reviews on this…

I should have read the reviews on this company take money say the products on the way as yet have not seen it the info from them make no sense I do hate companies that do not give a phone number there is a mobile number but it's not in this country waste of time

20 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Cleaning cloths

I ordered a set of window cloths. They sent me several squares of what appeared to be felt fabric.
They hold so much water they cannot be wrung out.
If you read the comments on Facebook, they sound fantastic. They appear to be fictitious. They are over-the-top and gushing.
Their response was for me to send them a video demonstrating the issue.
I have clearly asked a refund and their reply has been to offer 10% off future orders!
The cloths cost around £15.
I would urge anyone to read Trustpilot before purchasing anything from them.
I am grateful that I haven't spent more with them.
Take care

8 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Not a shining light!!

I ordered a torch in December 2023. To date still no sign of my purchase. Like many others I soon received a confirmation of my order email. Soon thereafter I received an email stating that my order had been delayed.
I’ve written off my £22 so congratulations Homefaves on your scam!!
Definitely don’t order anything from this company.

10 février 2024
Avis spontané
Noté 1 sur 5 étoiles

No stars

No stars, like previous customers I bought the paint bear, said it was despatched then few days later there was a problem with product.. waited over a week with no update, sent a spicy message no answer, low and behold it was despatched.. the bear was in a state as the paints had broken as the packaging you got was like a 2 year old wrapped it.. actually a dog so the paint was all over the bear.. I used Klarna as they can stop payment going through if you have any problems so I haven’t lost out on any money.. thank fully.. but please don’t use this company, they are scammers and SHEIN, Temu pound shops etc are far better.. so please don’t buy from this company. ✌🏻

8 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Returns sent to Austria at buyers cost!

I am not one for writing reviews but felt it a must this time.
I wished I had read these reviews prior to ordering. Terrible quality product, took a long time to arrive and when it did I was taken aback by the quality and fit for purpose. The facebook reviews must be filtered as they are so positive.
Homefaves.uk appears not to be based in the UK. The return address is Austria and the buyer has to pay to return cost for the terrible product. Please avoid buying from this company.

5 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Homefaves Rip-off outfit

Homefaves, what a Rip-off outfit, placed and paid for an order 4 weeks ago, not received anything. Sent emails/ messages NO REPLY
SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM

3 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Wished I'd read these reviews before I…

Wished I'd read these reviews before I bought the candles. When they finally came, one didn't work properly. I emailed them and was asked to send photos. I sent them back and have heard nothing since, I've tried emailing again, but nothing. I wouldn't advise anyone to buy from this company.

11 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

RUBBISH PRODUCTS TERRIBLE COMPANY!!!!

What can I say about this sham of a company. Ordered 2 glow lamps. The one did not work at all!!! The second lasts roughly 90 minutes only when you charge it straight away. If you change it in the morning for the max 5 hours as stated then try to use in the evening totally dead and does not keep the charge. Have had a refund for the first dead one still on 38 emails to so called Samantha and in her opinion won’t refund the other one 🤬🤬🤬🤬 THIS COMPANY PEOPLE NEED TO AVOID

25 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID- RIP OFF

I can’t believe someone below me has written the exact same review as I I want to write about the exact same thing. Spent £15 on a bear with paint and it came without a box and a very cheap plastic bear. I’m really embarrassed as I gave it to my son‘s girlfriend for Christmas And it looks like it cost about £2 I asked for a refund but they wanted it back. Joke of a company. RIP OFF

20 décembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus